{
  "jobs": [
    {
      "id": "DEMO-WO-0001",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-01-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 1: Intermittent display. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-01-04T08:00",
      "respondedAt": "2026-01-04T08:30",
      "completedAt": "2026-01-04T14:00",
      "downtimeStart": "2026-01-04T08:00",
      "downtimeEnd": "2026-01-04T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-04",
      "revenue": "",
      "laborHours": "1.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-05T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "420",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "416",
      "quotedRevenue": "765",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-04T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0002",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-02-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 2: Intermittent display. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-02-10T08:00",
      "respondedAt": "2026-02-10T09:00",
      "completedAt": "2026-02-10T17:00",
      "downtimeStart": "2026-02-10T08:00",
      "downtimeEnd": "2026-02-10T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-10",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-11T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-001",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "457",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-10T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0003",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-03-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 3: Intermittent display. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-03-19T08:00",
      "respondedAt": "2026-03-19T09:30",
      "completedAt": "2026-03-19T20:00",
      "downtimeStart": "2026-03-19T08:00",
      "downtimeEnd": "2026-03-19T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-19",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-20T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-001",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "497",
      "quotedRevenue": "651",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-19T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0004",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-04-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 4: Intermittent display. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-04-25T08:00",
      "respondedAt": "2026-04-25T10:00",
      "completedAt": "2026-04-25T23:00",
      "downtimeStart": "2026-04-25T08:00",
      "downtimeEnd": "2026-04-25T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-25",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-26T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-001",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "780",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "538",
      "quotedRevenue": "1097",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-25T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0005",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-06-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 5: Intermittent display. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-06-01T08:00",
      "respondedAt": "2026-06-01T10:30",
      "completedAt": "2026-06-02T02:00",
      "downtimeStart": "2026-06-01T08:00",
      "downtimeEnd": "2026-06-02T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-02",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-02T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-001",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "578",
      "quotedRevenue": "356",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-01T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0006",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-07-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 6: Intermittent display. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-07-08T08:00",
      "respondedAt": "2026-07-08T11:00",
      "completedAt": "2026-07-09T05:00",
      "downtimeStart": "2026-07-08T08:00",
      "downtimeEnd": "2026-07-09T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-09",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-09T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-001",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "659",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-08T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0007",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-08-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 7: Intermittent display. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-08-14T08:00",
      "respondedAt": "2026-08-14T11:30",
      "completedAt": "2026-08-15T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-15",
      "revenue": "",
      "laborHours": "1.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-15T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-002",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "236",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-14T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0008",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-01-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 8: Intermittent display. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-01-16T08:00",
      "respondedAt": "2026-01-16T08:30",
      "completedAt": "2026-01-17T11:00",
      "downtimeStart": "2026-01-16T08:00",
      "downtimeEnd": "2026-01-17T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-17",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-17T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-003",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "457",
      "quotedRevenue": "366",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-16T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0009",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-02-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 9: Intermittent display. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-02-22T08:00",
      "respondedAt": "2026-02-22T13:00",
      "completedAt": "2026-02-23T14:00",
      "downtimeStart": "2026-02-22T08:00",
      "downtimeEnd": "2026-02-23T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-23",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-23T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "660",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "497",
      "quotedRevenue": "993",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-22T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0010",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-04-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 10: Intermittent display. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-03-31T08:00",
      "respondedAt": "2026-03-31T09:30",
      "completedAt": "2026-04-10T08:00",
      "downtimeStart": "2026-03-31T08:00",
      "downtimeEnd": "2026-04-10T08:00",
      "repairReceived": "2026-03-31T14:00",
      "repairReturned": "2026-04-10T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-04-10",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "1100",
      "travelCost": "45",
      "otherCost": "250",
      "expectedCloseAt": "2026-04-14T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "780",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1348",
      "quotedRevenue": "2432",
      "deliveryRequestedAt": "2026-03-31T08:00",
      "dispatchedAt": "2026-04-01T08:00",
      "deliveredAt": "2026-04-03T08:00",
      "promisedDeliveryAt": "2026-04-02T22:00",
      "onsiteArrivedAt": "2026-03-31T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0011",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 11: Intermittent display. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T10:00",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-05T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "900",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "578",
      "quotedRevenue": "1221",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0012",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 12: Intermittent display. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-06-13T08:00",
      "respondedAt": "",
      "completedAt": "2026-06-13T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-06-13",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F01-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "619",
      "quotedRevenue": "1335",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0013",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-09-13",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 13: Intermittent display. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-09-08T08:00",
      "respondedAt": "2026-09-08T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-08T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "0",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-13T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F01-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-08T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0014",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-08-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 14: Intermittent display. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-08-26T08:00",
      "respondedAt": "2026-08-26T11:30",
      "completedAt": "2026-08-26T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-26",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-29T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "540",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "277",
      "quotedRevenue": "584",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-26T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0015",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-01-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 15: Intermittent display. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-01-28T08:00",
      "respondedAt": "2026-01-28T08:30",
      "completedAt": "2026-02-01T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-01",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-30T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "660",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "317",
      "quotedRevenue": "698",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-28T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0016",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-03-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 16: Intermittent display. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-03-06T08:00",
      "respondedAt": "2026-03-06T09:00",
      "completedAt": "2026-03-07T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-07",
      "revenue": "",
      "laborHours": "8.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-07T08:00",
      "expectedDurationHours": "8.25",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "4",
      "installationFee": "2500",
      "faultCode": "SYN-F01-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2100",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "983",
      "quotedRevenue": "4736",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-06T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0017",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-10-05",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 17: Intermittent display. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-10-03T08:00",
      "respondedAt": "2026-10-03T09:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-05T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F01-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-03T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0018",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-05-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 18: Intermittent display. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-05-19T08:00",
      "respondedAt": "2026-05-19T10:00",
      "completedAt": "2026-05-20T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-20",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-20T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1020",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "619",
      "quotedRevenue": "1335",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-19T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0019",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-06-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 19: Intermittent display. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-06-25T08:00",
      "respondedAt": "2026-06-25T10:30",
      "completedAt": "2026-06-25T11:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-25",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-26T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "240",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "135",
      "quotedRevenue": "299",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0020",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-08-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 20: Intermittent display. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-08-01T08:00",
      "respondedAt": "2026-08-01T11:00",
      "completedAt": "2026-08-02T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-02",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-02T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "277",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-01T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0021",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-09-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 21: Intermittent display. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-09-07T08:00",
      "respondedAt": "2026-09-07T11:30",
      "completedAt": "2026-09-10T08:00",
      "downtimeStart": "2026-09-07T08:00",
      "downtimeEnd": "2026-09-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-09-10",
      "revenue": "",
      "laborHours": "11.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "495",
      "otherCost": "40",
      "expectedCloseAt": "2026-09-08T08:00",
      "expectedDurationHours": "11.25",
      "fieldHours": "6",
      "travelHours": "5.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2820",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1631",
      "quotedRevenue": "3045",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-07T17:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0022",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-09-22",
      "status": "Open",
      "notes": "SYNTHETIC CASE 22: Intermittent display. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-09-18T08:00",
      "respondedAt": "2026-09-18T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-18T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-22T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F01-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-18T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0023",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-03-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 23: Intermittent display. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-03-18T08:00",
      "respondedAt": "2026-03-18T09:00",
      "completedAt": "2026-03-25T00:00",
      "downtimeStart": "2026-03-18T08:00",
      "downtimeEnd": "2026-03-25T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-25",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-19T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "900",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "578",
      "quotedRevenue": "1221",
      "deliveryRequestedAt": "2026-03-18T08:00",
      "dispatchedAt": "2026-03-19T08:00",
      "deliveredAt": "2026-03-21T08:00",
      "promisedDeliveryAt": "2026-03-20T08:00",
      "onsiteArrivedAt": "2026-03-18T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0024",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-04-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 24: Intermittent display. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-04-24T08:00",
      "respondedAt": "2026-04-24T09:30",
      "completedAt": "2026-04-24T23:00",
      "downtimeStart": "2026-04-24T08:00",
      "downtimeEnd": "2026-04-24T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-24",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-25T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-001",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1020",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "619",
      "quotedRevenue": "1335",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-24T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0025",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-001",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-10-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 25: Intermittent display. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-001",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T10:00",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "1.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "420",
      "partsCharge": "310",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "416",
      "quotedRevenue": "765",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0026",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-01-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 26: Flow accuracy concern. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-01-15T08:00",
      "respondedAt": "2026-01-15T09:00",
      "completedAt": "2026-01-15T17:00",
      "downtimeStart": "2026-01-15T08:00",
      "downtimeEnd": "2026-01-15T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-15",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-17T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "795",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "703",
      "quotedRevenue": "1321",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-15T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0027",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-02-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 27: Flow accuracy concern. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-02-21T08:00",
      "respondedAt": "2026-02-21T09:30",
      "completedAt": "2026-02-21T20:00",
      "downtimeStart": "2026-02-21T08:00",
      "downtimeEnd": "2026-02-21T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-21",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-23T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-002",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "753",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-21T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0028",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-04-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 28: Flow accuracy concern. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-03-30T08:00",
      "respondedAt": "2026-03-30T10:00",
      "completedAt": "2026-03-30T23:00",
      "downtimeStart": "2026-03-30T08:00",
      "downtimeEnd": "2026-03-30T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-30",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-01T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-002",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "803",
      "quotedRevenue": "926",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-30T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0029",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-05-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 29: Flow accuracy concern. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-05-06T08:00",
      "respondedAt": "2026-05-06T10:30",
      "completedAt": "2026-05-07T02:00",
      "downtimeStart": "2026-05-06T08:00",
      "downtimeEnd": "2026-05-07T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-07",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-08T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-002",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1192.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "853",
      "quotedRevenue": "1693",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-06T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0030",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 30: Flow accuracy concern. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-06-12T08:00",
      "respondedAt": "2026-06-12T11:00",
      "completedAt": "2026-06-13T05:00",
      "downtimeStart": "2026-06-12T08:00",
      "downtimeEnd": "2026-06-13T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-13",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-002",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "903",
      "quotedRevenue": "500",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-12T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0031",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-07-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 31: Flow accuracy concern. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-07-19T08:00",
      "respondedAt": "2026-07-19T11:30",
      "completedAt": "2026-07-20T08:00",
      "downtimeStart": "2026-07-19T08:00",
      "downtimeEnd": "2026-07-20T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-20",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-21T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-005",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "703",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-19T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0032",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-08-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 32: Flow accuracy concern. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-08-25T08:00",
      "respondedAt": "2026-08-25T08:30",
      "completedAt": "2026-08-26T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-26",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-27T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-006",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "442",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-25T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0033",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-01-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 33: Flow accuracy concern. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-01-27T08:00",
      "respondedAt": "2026-01-27T09:00",
      "completedAt": "2026-01-28T14:00",
      "downtimeStart": "2026-01-27T08:00",
      "downtimeEnd": "2026-01-28T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-28",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-29T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-007",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "753",
      "quotedRevenue": "526",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-27T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0034",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-03-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 34: Flow accuracy concern. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-03-05T08:00",
      "respondedAt": "2026-03-05T14:00",
      "completedAt": "2026-03-06T17:00",
      "downtimeStart": "2026-03-05T08:00",
      "downtimeEnd": "2026-03-06T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-06",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-07T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1060",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "803",
      "quotedRevenue": "1586",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-05T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0035",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-04-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 35: Flow accuracy concern. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-04-11T08:00",
      "respondedAt": "2026-04-11T10:00",
      "completedAt": "2026-04-23T08:00",
      "downtimeStart": "2026-04-11T08:00",
      "downtimeEnd": "2026-04-23T08:00",
      "repairReceived": "2026-04-11T14:00",
      "repairReturned": "2026-04-23T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-04-23",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "105",
      "partsCost": "1175",
      "travelCost": "90",
      "otherCost": "250",
      "expectedCloseAt": "2026-04-25T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1192.5",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1708",
      "quotedRevenue": "3114",
      "deliveryRequestedAt": "2026-04-11T08:00",
      "dispatchedAt": "2026-04-12T20:00",
      "deliveredAt": "2026-04-14T20:00",
      "promisedDeliveryAt": "2026-04-18T12:00",
      "onsiteArrivedAt": "2026-04-11T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0036",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-10-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 36: Flow accuracy concern. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T10:30",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1325",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "903",
      "quotedRevenue": "1851",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0037",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-06-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 37: Flow accuracy concern. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-06-24T08:00",
      "respondedAt": "",
      "completedAt": "2026-06-24T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-06-24",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "105",
      "partsCost": "",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-26T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F02-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "653",
      "quotedRevenue": "1189",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0038",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-09-14",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 38: Flow accuracy concern. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-09-09T08:00",
      "respondedAt": "2026-09-09T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-09T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "240.51724137931038",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-14T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F02-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-09T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0039",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-09-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 39: Flow accuracy concern. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-09-06T08:00",
      "respondedAt": "2026-09-06T08:30",
      "completedAt": "2026-09-07T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-07",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-09-09T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "927.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "492",
      "quotedRevenue": "1028",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-06T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0040",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-02-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 40: Flow accuracy concern. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-02-08T08:00",
      "respondedAt": "2026-02-08T09:00",
      "completedAt": "2026-02-13T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-13",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-10T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1060",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "542",
      "quotedRevenue": "1160",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-08T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0041",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-03-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 41: Flow accuracy concern. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-03-17T08:00",
      "respondedAt": "2026-03-17T09:30",
      "completedAt": "2026-03-19T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-19",
      "revenue": "",
      "laborHours": "11",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-19T08:00",
      "expectedDurationHours": "11",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "5",
      "installationFee": "3000",
      "faultCode": "SYN-F02-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2915",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1501",
      "quotedRevenue": "6441",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-17T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0042",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-10-06",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 42: Flow accuracy concern. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-10-04T08:00",
      "respondedAt": "2026-10-04T10:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F02-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-04T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0043",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-06-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 43: Flow accuracy concern. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-05-30T08:00",
      "respondedAt": "2026-05-30T10:30",
      "completedAt": "2026-05-31T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-31",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-01T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "662.5",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "653",
      "quotedRevenue": "1189",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-30T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0044",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-07-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 44: Flow accuracy concern. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-07-06T08:00",
      "respondedAt": "2026-07-06T11:00",
      "completedAt": "2026-07-06T12:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-06",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-08T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "331.25",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "182",
      "quotedRevenue": "431",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0045",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-08-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 45: Flow accuracy concern. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-08-12T08:00",
      "respondedAt": "2026-08-12T11:30",
      "completedAt": "2026-08-12T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-12",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-14T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "492",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-12T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0046",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-01-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 46: Flow accuracy concern. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-01-14T08:00",
      "respondedAt": "2026-01-14T08:30",
      "completedAt": "2026-01-18T08:00",
      "downtimeStart": "2026-01-14T08:00",
      "downtimeEnd": "2026-01-18T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-01-18",
      "revenue": "",
      "laborHours": "13",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "540",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-16T08:00",
      "expectedDurationHours": "13",
      "fieldHours": "6.5",
      "travelHours": "6",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3445",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2128",
      "quotedRevenue": "3971",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-14T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0047",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-09-23",
      "status": "Open",
      "notes": "SYNTHETIC CASE 47: Flow accuracy concern. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-09-19T08:00",
      "respondedAt": "2026-09-19T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-19T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-23T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F02-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-19T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0048",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-03-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 48: Flow accuracy concern. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-03-29T08:00",
      "respondedAt": "2026-03-29T09:30",
      "completedAt": "2026-04-06T00:00",
      "downtimeStart": "2026-03-29T08:00",
      "downtimeEnd": "2026-04-06T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-06",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-31T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1325",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "903",
      "quotedRevenue": "1851",
      "deliveryRequestedAt": "2026-03-29T08:00",
      "dispatchedAt": "2026-03-30T20:00",
      "deliveredAt": "2026-04-01T20:00",
      "promisedDeliveryAt": "2026-03-31T08:00",
      "onsiteArrivedAt": "2026-03-29T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0049",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-05-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 49: Flow accuracy concern. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-05-05T08:00",
      "respondedAt": "2026-05-05T10:00",
      "completedAt": "2026-05-06T02:00",
      "downtimeStart": "2026-05-05T08:00",
      "downtimeEnd": "2026-05-06T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-06",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-07T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-002",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "662.5",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "653",
      "quotedRevenue": "1189",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-05T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0050",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-002",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 50: Flow accuracy concern. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-002",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T10:30",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "795",
      "partsCharge": "426.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "703",
      "quotedRevenue": "1321",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0051",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-01-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 51: Pressure alarm. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-01-26T08:00",
      "respondedAt": "2026-01-26T09:30",
      "completedAt": "2026-01-26T20:00",
      "downtimeStart": "2026-01-26T08:00",
      "downtimeEnd": "2026-01-26T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-26",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-29T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1232.5",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1055",
      "quotedRevenue": "1995",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-26T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0052",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-03-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 52: Pressure alarm. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-03-04T08:00",
      "respondedAt": "2026-03-04T10:00",
      "completedAt": "2026-03-04T23:00",
      "downtimeStart": "2026-03-04T08:00",
      "downtimeEnd": "2026-03-04T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-04",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-07T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-003",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1115",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-04T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0053",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-04-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 53: Pressure alarm. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-04-10T08:00",
      "respondedAt": "2026-04-10T10:30",
      "completedAt": "2026-04-11T02:00",
      "downtimeStart": "2026-04-10T08:00",
      "downtimeEnd": "2026-04-11T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-11",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-13T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-003",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1175",
      "quotedRevenue": "1226",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-10T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0054",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-05-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 54: Pressure alarm. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-05-17T08:00",
      "respondedAt": "2026-05-17T11:00",
      "completedAt": "2026-05-18T05:00",
      "downtimeStart": "2026-05-17T08:00",
      "downtimeEnd": "2026-05-18T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-18",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-20T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-003",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1667.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1235",
      "quotedRevenue": "2407",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-17T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0055",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-06-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 55: Pressure alarm. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-06-23T08:00",
      "respondedAt": "2026-06-23T11:30",
      "completedAt": "2026-06-24T08:00",
      "downtimeStart": "2026-06-23T08:00",
      "downtimeEnd": "2026-06-24T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-24",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-26T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-003",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "935",
      "quotedRevenue": "656",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-23T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0056",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-08-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 56: Pressure alarm. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-07-30T08:00",
      "respondedAt": "2026-07-30T08:30",
      "completedAt": "2026-07-31T11:00",
      "downtimeStart": "2026-07-30T08:00",
      "downtimeEnd": "2026-07-31T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-31",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-02T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-009",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1055",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-30T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0057",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-09-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 57: Pressure alarm. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-09-05T08:00",
      "respondedAt": "2026-09-05T09:00",
      "completedAt": "2026-09-06T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-06",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-09-08T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-010",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "705",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-05T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0058",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-02-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 58: Pressure alarm. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-02-07T08:00",
      "respondedAt": "2026-02-07T09:30",
      "completedAt": "2026-02-08T17:00",
      "downtimeStart": "2026-02-07T08:00",
      "downtimeEnd": "2026-02-08T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-08",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-10T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-011",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1115",
      "quotedRevenue": "701",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-07T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0059",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-03-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 59: Pressure alarm. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-03-16T08:00",
      "respondedAt": "2026-03-16T15:00",
      "completedAt": "2026-03-16T14:00",
      "downtimeStart": "2026-03-16T08:00",
      "downtimeEnd": "2026-03-16T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-16",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-19T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1522.5",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1175",
      "quotedRevenue": "2300",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-16T16:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0060",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-05-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 60: Pressure alarm. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-04-22T08:00",
      "respondedAt": "2026-04-22T10:30",
      "completedAt": "2026-05-06T08:00",
      "downtimeStart": "2026-04-22T08:00",
      "downtimeEnd": "2026-05-06T08:00",
      "repairReceived": "2026-04-22T14:00",
      "repairReturned": "2026-05-06T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-06",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "1250",
      "travelCost": "135",
      "otherCost": "250",
      "expectedCloseAt": "2026-05-06T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1667.5",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2135",
      "quotedRevenue": "3917",
      "deliveryRequestedAt": "2026-04-22T08:00",
      "dispatchedAt": "2026-04-24T08:00",
      "deliveredAt": "2026-04-26T08:00",
      "promisedDeliveryAt": "2026-04-24T22:00",
      "onsiteArrivedAt": "2026-04-22T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0061",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 61: Pressure alarm. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T11:00",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "942.5",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "935",
      "quotedRevenue": "1691",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0062",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-07-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 62: Pressure alarm. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-07-05T08:00",
      "respondedAt": "",
      "completedAt": "2026-07-05T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-07-05",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "120",
      "partsCost": "",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-08T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F03-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "995",
      "quotedRevenue": "1843",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0063",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-09-15",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 63: Pressure alarm. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-09-10T08:00",
      "respondedAt": "2026-09-10T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-10T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "0",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-15T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F03-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-10T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0064",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-01-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 64: Pressure alarm. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-01-13T08:00",
      "respondedAt": "2026-01-13T09:00",
      "completedAt": "2026-01-14T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-14",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-16T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "765",
      "quotedRevenue": "1578",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-13T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0065",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-02-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 65: Pressure alarm. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-02-19T08:00",
      "respondedAt": "2026-02-19T09:30",
      "completedAt": "2026-02-25T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-25",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-21T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1522.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "825",
      "quotedRevenue": "1730",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-19T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0066",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-03-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 66: Pressure alarm. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-03-28T08:00",
      "respondedAt": "2026-03-28T10:00",
      "completedAt": "2026-03-30T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-30",
      "revenue": "",
      "laborHours": "13.25",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-31T08:00",
      "expectedDurationHours": "13.75",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "6",
      "installationFee": "3500",
      "faultCode": "SYN-F03-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3842.5",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2135",
      "quotedRevenue": "8411",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-28T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0067",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-10-07",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 67: Pressure alarm. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T10:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F03-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0068",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-06-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 68: Pressure alarm. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-06-10T08:00",
      "respondedAt": "2026-06-10T11:00",
      "completedAt": "2026-06-11T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-11",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-13T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1087.5",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "995",
      "quotedRevenue": "1843",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-10T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0069",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-07-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 69: Pressure alarm. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-07-17T08:00",
      "respondedAt": "2026-07-17T11:30",
      "completedAt": "2026-07-17T12:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-17",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-20T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "435",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "240",
      "quotedRevenue": "588",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0070",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-08-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 70: Pressure alarm. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-08-23T08:00",
      "respondedAt": "2026-08-23T08:30",
      "completedAt": "2026-08-23T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-23",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-26T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "765",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-23T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0071",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-01-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 71: Pressure alarm. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-01-25T08:00",
      "respondedAt": "2026-01-25T09:00",
      "completedAt": "2026-01-30T08:00",
      "downtimeStart": "2026-01-25T08:00",
      "downtimeEnd": "2026-01-30T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-01-30",
      "revenue": "",
      "laborHours": "14.25",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "585",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-28T08:00",
      "expectedDurationHours": "14.75",
      "fieldHours": "7",
      "travelHours": "6.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4132.5",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2705",
      "quotedRevenue": "5040",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-25T15:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0072",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-09-24",
      "status": "Open",
      "notes": "SYNTHETIC CASE 72: Pressure alarm. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-09-20T08:00",
      "respondedAt": "2026-09-20T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-20T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-24T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F03-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-20T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0073",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-04-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 73: Pressure alarm. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-04-09T08:00",
      "respondedAt": "2026-04-09T10:00",
      "completedAt": "2026-04-18T00:00",
      "downtimeStart": "2026-04-09T08:00",
      "downtimeEnd": "2026-04-18T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-18",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-12T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "942.5",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "935",
      "quotedRevenue": "1691",
      "deliveryRequestedAt": "2026-04-09T08:00",
      "dispatchedAt": "2026-04-11T08:00",
      "deliveredAt": "2026-04-13T08:00",
      "promisedDeliveryAt": "2026-04-11T08:00",
      "onsiteArrivedAt": "2026-04-09T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0074",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-05-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 74: Pressure alarm. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-05-16T08:00",
      "respondedAt": "2026-05-16T10:30",
      "completedAt": "2026-05-17T05:00",
      "downtimeStart": "2026-05-16T08:00",
      "downtimeEnd": "2026-05-17T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-17",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-19T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-003",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1087.5",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "995",
      "quotedRevenue": "1843",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-16T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0075",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-003",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 75: Pressure alarm. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-003",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T11:00",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1232.5",
      "partsCharge": "542.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1055",
      "quotedRevenue": "1995",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0076",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-02-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 76: Image quality deterioration. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-02-06T08:00",
      "respondedAt": "2026-02-06T10:00",
      "completedAt": "2026-02-06T23:00",
      "downtimeStart": "2026-02-06T08:00",
      "downtimeEnd": "2026-02-06T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-06",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-07T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1372",
      "quotedRevenue": "2119",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-06T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0077",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-03-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 77: Image quality deterioration. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-03-15T08:00",
      "respondedAt": "2026-03-15T10:30",
      "completedAt": "2026-03-16T02:00",
      "downtimeStart": "2026-03-15T08:00",
      "downtimeEnd": "2026-03-16T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-16",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-16T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-004",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1442",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-15T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0078",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-04-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 78: Image quality deterioration. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-04-21T08:00",
      "respondedAt": "2026-04-21T11:00",
      "completedAt": "2026-04-22T05:00",
      "downtimeStart": "2026-04-21T08:00",
      "downtimeEnd": "2026-04-22T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-22",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-22T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-004",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1513",
      "quotedRevenue": "1267",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-21T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0079",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-05-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 79: Image quality deterioration. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-05-28T08:00",
      "respondedAt": "2026-05-28T11:30",
      "completedAt": "2026-05-29T08:00",
      "downtimeStart": "2026-05-28T08:00",
      "downtimeEnd": "2026-05-29T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-29",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-29T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-004",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1023.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1159",
      "quotedRevenue": "1614",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-28T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0080",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-07-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 80: Image quality deterioration. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-07-04T08:00",
      "respondedAt": "2026-07-04T08:30",
      "completedAt": "2026-07-05T11:00",
      "downtimeStart": "2026-07-04T08:00",
      "downtimeEnd": "2026-07-05T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-05",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-05T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-004",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1230",
      "quotedRevenue": "641",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-04T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0081",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-08-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 81: Image quality deterioration. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-08-10T08:00",
      "respondedAt": "2026-08-10T09:00",
      "completedAt": "2026-08-11T14:00",
      "downtimeStart": "2026-08-10T08:00",
      "downtimeEnd": "2026-08-11T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-11",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-11T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-013",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1372",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-10T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0082",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-01-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 82: Image quality deterioration. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-01-12T08:00",
      "respondedAt": "2026-01-12T09:30",
      "completedAt": "2026-01-13T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-13",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-13T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-014",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "925",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-12T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0083",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-02-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 83: Image quality deterioration. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-02-18T08:00",
      "respondedAt": "2026-02-18T10:00",
      "completedAt": "2026-02-18T14:00",
      "downtimeStart": "2026-02-18T08:00",
      "downtimeEnd": "2026-02-18T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-18",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-19T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-015",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1442",
      "quotedRevenue": "697",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-18T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0084",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-03-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 84: Image quality deterioration. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-03-27T08:00",
      "respondedAt": "2026-03-27T16:00",
      "completedAt": "2026-03-27T17:00",
      "downtimeStart": "2026-03-27T08:00",
      "downtimeEnd": "2026-03-27T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-27",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-28T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1811.25",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1513",
      "quotedRevenue": "2418",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-27T18:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0085",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-05-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 85: Image quality deterioration. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-05-03T08:00",
      "respondedAt": "2026-05-03T11:00",
      "completedAt": "2026-05-19T08:00",
      "downtimeStart": "2026-05-03T08:00",
      "downtimeEnd": "2026-05-19T08:00",
      "repairReceived": "2026-05-03T14:00",
      "repairReturned": "2026-05-19T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-19",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "135",
      "partsCost": "1325",
      "travelCost": "180",
      "otherCost": "250",
      "expectedCloseAt": "2026-05-17T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1023.75",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2104",
      "quotedRevenue": "2995",
      "deliveryRequestedAt": "2026-05-03T08:00",
      "dispatchedAt": "2026-05-05T20:00",
      "deliveredAt": "2026-05-07T20:00",
      "promisedDeliveryAt": "2026-05-10T12:00",
      "onsiteArrivedAt": "2026-05-03T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0086",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 86: Image quality deterioration. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T11:30",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1181.25",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1230",
      "quotedRevenue": "1819",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0087",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 87: Image quality deterioration. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-07-16T08:00",
      "respondedAt": "",
      "completedAt": "2026-07-17T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-07-17",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-17T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F04-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1301",
      "quotedRevenue": "1969",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0088",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-09-16",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 88: Image quality deterioration. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-09-11T08:00",
      "respondedAt": "2026-09-11T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-11T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "287.7906976744186",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-16T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F04-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-11T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0089",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-01-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 89: Image quality deterioration. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-01-24T08:00",
      "respondedAt": "2026-01-24T09:30",
      "completedAt": "2026-01-25T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-25",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-27T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1653.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "996",
      "quotedRevenue": "1642",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-24T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0090",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-03-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 90: Image quality deterioration. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-03-02T08:00",
      "respondedAt": "2026-03-02T10:00",
      "completedAt": "2026-03-06T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-06",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-04T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1811.25",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1067",
      "quotedRevenue": "1792",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-02T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0091",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-04-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 91: Image quality deterioration. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-04-08T08:00",
      "respondedAt": "2026-04-08T10:30",
      "completedAt": "2026-04-11T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-11",
      "revenue": "",
      "laborHours": "11.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-09T08:00",
      "expectedDurationHours": "11.25",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "7",
      "installationFee": "4000",
      "faultCode": "SYN-F04-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3701.25",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2364",
      "quotedRevenue": "8013",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-08T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0092",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-10-08",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 92: Image quality deterioration. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T11:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F04-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0093",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-06-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 93: Image quality deterioration. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-06-21T08:00",
      "respondedAt": "2026-06-21T11:30",
      "completedAt": "2026-06-21T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-21",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-22T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1338.75",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1301",
      "quotedRevenue": "1969",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-21T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0094",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-07-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 94: Image quality deterioration. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-07-28T08:00",
      "respondedAt": "2026-07-28T08:30",
      "completedAt": "2026-07-28T09:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-28",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-29T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "315",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "205",
      "quotedRevenue": "371",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0095",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-09-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 95: Image quality deterioration. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-09-03T08:00",
      "respondedAt": "2026-09-03T09:00",
      "completedAt": "2026-09-03T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-03",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-09-04T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "996",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-03T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0096",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-02-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 96: Image quality deterioration. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-02-05T08:00",
      "respondedAt": "2026-02-05T09:30",
      "completedAt": "2026-02-11T08:00",
      "downtimeStart": "2026-02-05T08:00",
      "downtimeEnd": "2026-02-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-02-11",
      "revenue": "",
      "laborHours": "14.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "630",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-06T08:00",
      "expectedDurationHours": "14.25",
      "fieldHours": "7.5",
      "travelHours": "7",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4646.25",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3262",
      "quotedRevenue": "5111",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-05T16:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0097",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-09-25",
      "status": "Open",
      "notes": "SYNTHETIC CASE 97: Image quality deterioration. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-09-21T08:00",
      "respondedAt": "2026-09-21T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-21T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-25T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F04-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-21T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0098",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-04-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 98: Image quality deterioration. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-04-20T08:00",
      "respondedAt": "2026-04-20T10:30",
      "completedAt": "2026-04-30T00:00",
      "downtimeStart": "2026-04-20T08:00",
      "downtimeEnd": "2026-04-30T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-30",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-21T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1181.25",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1230",
      "quotedRevenue": "1819",
      "deliveryRequestedAt": "2026-04-20T08:00",
      "dispatchedAt": "2026-04-22T20:00",
      "deliveredAt": "2026-04-24T20:00",
      "promisedDeliveryAt": "2026-04-22T08:00",
      "onsiteArrivedAt": "2026-04-20T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0099",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-05-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 99: Image quality deterioration. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-05-27T08:00",
      "respondedAt": "2026-05-27T11:00",
      "completedAt": "2026-05-28T08:00",
      "downtimeStart": "2026-05-27T08:00",
      "downtimeEnd": "2026-05-28T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-28",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-28T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-004",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1338.75",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1301",
      "quotedRevenue": "1969",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-27T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0100",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-004",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 100: Image quality deterioration. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-004",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T11:30",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "658.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1372",
      "quotedRevenue": "2119",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0101",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-02-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 101: Startup self-test failure. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-02-17T08:00",
      "respondedAt": "2026-02-17T10:30",
      "completedAt": "2026-02-18T02:00",
      "downtimeStart": "2026-02-17T08:00",
      "downtimeEnd": "2026-02-18T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-18",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-19T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1440",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1517",
      "quotedRevenue": "2315",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-17T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0102",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-03-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 102: Startup self-test failure. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-03-26T08:00",
      "respondedAt": "2026-03-26T11:00",
      "completedAt": "2026-03-27T05:00",
      "downtimeStart": "2026-03-26T08:00",
      "downtimeEnd": "2026-03-27T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-27",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-28T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-005",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1584",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-26T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0103",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-05-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 103: Startup self-test failure. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-05-02T08:00",
      "respondedAt": "2026-05-02T11:30",
      "completedAt": "2026-05-03T08:00",
      "downtimeStart": "2026-05-02T08:00",
      "downtimeEnd": "2026-05-03T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-03",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-04T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-005",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1247",
      "quotedRevenue": "1175",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-02T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0104",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-06-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 104: Startup self-test failure. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-06-08T08:00",
      "respondedAt": "2026-06-08T08:30",
      "completedAt": "2026-06-09T11:00",
      "downtimeStart": "2026-06-08T08:00",
      "downtimeEnd": "2026-06-09T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-09",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-10T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-005",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1080",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1314",
      "quotedRevenue": "1480",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-08T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0105",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-07-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 105: Startup self-test failure. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-07-15T08:00",
      "respondedAt": "2026-07-15T09:00",
      "completedAt": "2026-07-16T14:00",
      "downtimeStart": "2026-07-15T08:00",
      "downtimeEnd": "2026-07-16T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-16",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-17T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-005",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1382",
      "quotedRevenue": "400",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-15T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0106",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-08-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 106: Startup self-test failure. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-08-21T08:00",
      "respondedAt": "2026-08-21T09:30",
      "completedAt": "2026-08-22T17:00",
      "downtimeStart": "2026-08-21T08:00",
      "downtimeEnd": "2026-08-22T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-22",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-23T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-017",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1517",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-21T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0107",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-01-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 107: Startup self-test failure. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-01-23T08:00",
      "respondedAt": "2026-01-23T10:00",
      "completedAt": "2026-01-23T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-23",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-25T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-018",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1067",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-23T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0108",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-03-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 108: Startup self-test failure. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-03-01T08:00",
      "respondedAt": "2026-03-01T10:30",
      "completedAt": "2026-03-01T17:00",
      "downtimeStart": "2026-03-01T08:00",
      "downtimeEnd": "2026-03-01T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-01",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-03T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-019",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1584",
      "quotedRevenue": "875",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-01T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0109",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-04-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 109: Startup self-test failure. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-04-07T08:00",
      "respondedAt": "2026-04-07T17:00",
      "completedAt": "2026-04-07T20:00",
      "downtimeStart": "2026-04-07T08:00",
      "downtimeEnd": "2026-04-07T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-07",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-09T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "960",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1247",
      "quotedRevenue": "1835",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-07T19:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0110",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-05-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 110: Startup self-test failure. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-05-14T08:00",
      "respondedAt": "2026-05-14T11:30",
      "completedAt": "2026-06-01T08:00",
      "downtimeStart": "2026-05-14T08:00",
      "downtimeEnd": "2026-06-01T08:00",
      "repairReceived": "2026-05-14T14:00",
      "repairReturned": "2026-06-01T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-06-01",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "150",
      "partsCost": "1400",
      "travelCost": "225",
      "otherCost": "250",
      "expectedCloseAt": "2026-05-28T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1080",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2124",
      "quotedRevenue": "3350",
      "deliveryRequestedAt": "2026-05-14T08:00",
      "dispatchedAt": "2026-05-15T08:00",
      "deliveredAt": "2026-05-19T08:00",
      "promisedDeliveryAt": "2026-05-16T22:00",
      "onsiteArrivedAt": "2026-05-14T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0111",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 111: Startup self-test failure. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T08:30",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1200",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1382",
      "quotedRevenue": "2075",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0112",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-07-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 112: Startup self-test failure. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-07-27T08:00",
      "respondedAt": "",
      "completedAt": "2026-07-28T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-07-28",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "150",
      "partsCost": "",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-29T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F05-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1449",
      "quotedRevenue": "2195",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0113",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-09-17",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 113: Startup self-test failure. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-09-12T08:00",
      "respondedAt": "2026-09-12T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-12T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "0",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-17T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F05-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-12T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0114",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-02-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 114: Startup self-test failure. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-02-04T08:00",
      "respondedAt": "2026-02-04T10:00",
      "completedAt": "2026-02-05T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-05",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-07T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1560",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1134",
      "quotedRevenue": "1660",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-04T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0115",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-03-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 115: Startup self-test failure. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-03-13T08:00",
      "respondedAt": "2026-03-13T10:30",
      "completedAt": "2026-03-18T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-18",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-15T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "960",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "797",
      "quotedRevenue": "1060",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-13T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0116",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-04-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 116: Startup self-test failure. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-04-19T08:00",
      "respondedAt": "2026-04-19T11:00",
      "completedAt": "2026-04-22T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-22",
      "revenue": "",
      "laborHours": "14",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-21T08:00",
      "expectedDurationHours": "14",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "8",
      "installationFee": "4500",
      "faultCode": "SYN-F05-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3360",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2597",
      "quotedRevenue": "8735",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-19T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0117",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-10-09",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 117: Startup self-test failure. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T11:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F05-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0118",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-07-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 118: Startup self-test failure. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-07-02T08:00",
      "respondedAt": "2026-07-02T08:30",
      "completedAt": "2026-07-02T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-02",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-04T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1320",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1449",
      "quotedRevenue": "2195",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-02T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0119",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-08-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 119: Startup self-test failure. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-08-08T08:00",
      "respondedAt": "2026-08-08T09:00",
      "completedAt": "2026-08-08T10:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-08",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-10T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "300",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "223",
      "quotedRevenue": "400",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0120",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-01-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 120: Startup self-test failure. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-01-10T08:00",
      "respondedAt": "2026-01-10T09:30",
      "completedAt": "2026-01-10T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-10",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-12T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1134",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-10T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0121",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-02-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 121: Startup self-test failure. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-02-16T08:00",
      "respondedAt": "2026-02-16T10:00",
      "completedAt": "2026-02-19T08:00",
      "downtimeStart": "2026-02-16T08:00",
      "downtimeEnd": "2026-02-19T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-02-19",
      "revenue": "",
      "laborHours": "13",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "675",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-18T08:00",
      "expectedDurationHours": "13",
      "fieldHours": "5",
      "travelHours": "7.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3120",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2867",
      "quotedRevenue": "3995",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-16T17:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0122",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-09-26",
      "status": "Open",
      "notes": "SYNTHETIC CASE 122: Startup self-test failure. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-09-22T08:00",
      "respondedAt": "2026-09-22T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-22T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-26T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F05-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-22T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0123",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-05-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 123: Startup self-test failure. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-05-01T08:00",
      "respondedAt": "2026-05-01T11:00",
      "completedAt": "2026-05-08T00:00",
      "downtimeStart": "2026-05-01T08:00",
      "downtimeEnd": "2026-05-08T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-08",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-03T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1200",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1382",
      "quotedRevenue": "2075",
      "deliveryRequestedAt": "2026-05-01T08:00",
      "dispatchedAt": "2026-05-02T08:00",
      "deliveredAt": "2026-05-06T08:00",
      "promisedDeliveryAt": "2026-05-03T08:00",
      "onsiteArrivedAt": "2026-05-01T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0124",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-06-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 124: Startup self-test failure. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-06-07T08:00",
      "respondedAt": "2026-06-07T11:30",
      "completedAt": "2026-06-08T11:00",
      "downtimeStart": "2026-06-07T08:00",
      "downtimeEnd": "2026-06-08T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-08",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-09T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-005",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1320",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1449",
      "quotedRevenue": "2195",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-07T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0125",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-005",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-10-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 125: Startup self-test failure. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-005",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T08:30",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-12T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1440",
      "partsCharge": "775",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1517",
      "quotedRevenue": "2315",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0126",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-03-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 126: Reduced suction. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-02-28T08:00",
      "respondedAt": "2026-02-28T11:00",
      "completedAt": "2026-03-01T05:00",
      "downtimeStart": "2026-02-28T08:00",
      "downtimeEnd": "2026-03-01T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-01",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-03T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1921.25",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1480",
      "quotedRevenue": "3084",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-28T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0127",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-04-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 127: Reduced suction. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-04-06T08:00",
      "respondedAt": "2026-04-06T11:30",
      "completedAt": "2026-04-07T08:00",
      "downtimeStart": "2026-04-06T08:00",
      "downtimeEnd": "2026-04-07T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-07",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-09T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-006",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1266",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-06T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0128",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-05-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 128: Reduced suction. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-05-13T08:00",
      "respondedAt": "2026-05-13T08:30",
      "completedAt": "2026-05-14T11:00",
      "downtimeStart": "2026-05-13T08:00",
      "downtimeEnd": "2026-05-14T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-14",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-16T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-006",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1309",
      "quotedRevenue": "1487",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-13T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0129",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-06-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 129: Reduced suction. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-06-19T08:00",
      "respondedAt": "2026-06-19T09:00",
      "completedAt": "2026-06-20T14:00",
      "downtimeStart": "2026-06-19T08:00",
      "downtimeEnd": "2026-06-20T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-20",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-22T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-006",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1523.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1351",
      "quotedRevenue": "2151",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-19T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0130",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-07-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 130: Reduced suction. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-07-26T08:00",
      "respondedAt": "2026-07-26T09:30",
      "completedAt": "2026-07-27T17:00",
      "downtimeStart": "2026-07-26T08:00",
      "downtimeEnd": "2026-07-27T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-27",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-29T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-006",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1394",
      "quotedRevenue": "551",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-26T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0131",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-09-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 131: Reduced suction. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-09-01T08:00",
      "respondedAt": "2026-09-01T10:00",
      "completedAt": "2026-09-01T14:00",
      "downtimeStart": "2026-09-01T08:00",
      "downtimeEnd": "2026-09-01T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-01",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-09-04T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-021",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1480",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-01T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0132",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-02-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 132: Reduced suction. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-02-03T08:00",
      "respondedAt": "2026-02-03T10:30",
      "completedAt": "2026-02-03T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-03",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-06T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-022",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "933",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-03T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0133",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-03-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 133: Reduced suction. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-03-12T08:00",
      "respondedAt": "2026-03-12T11:00",
      "completedAt": "2026-03-12T20:00",
      "downtimeStart": "2026-03-12T08:00",
      "downtimeEnd": "2026-03-12T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-12",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-15T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-023",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1266",
      "quotedRevenue": "1067",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-12T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0134",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-04-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 134: Reduced suction. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-04-18T08:00",
      "respondedAt": "2026-04-18T18:00",
      "completedAt": "2026-04-18T23:00",
      "downtimeStart": "2026-04-18T08:00",
      "downtimeEnd": "2026-04-18T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-18",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-21T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1391.25",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1309",
      "quotedRevenue": "2528",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-18T21:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0135",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-06-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 135: Reduced suction. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-05-25T08:00",
      "respondedAt": "2026-05-25T08:30",
      "completedAt": "2026-06-14T08:00",
      "downtimeStart": "2026-05-25T08:00",
      "downtimeEnd": "2026-06-14T08:00",
      "repairReceived": "2026-05-25T14:00",
      "repairReturned": "2026-06-14T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-06-14",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "90",
      "partsCost": "1475",
      "travelCost": "270",
      "otherCost": "250",
      "expectedCloseAt": "2026-06-08T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1523.75",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2206",
      "quotedRevenue": "4132",
      "deliveryRequestedAt": "2026-05-25T08:00",
      "dispatchedAt": "2026-05-26T20:00",
      "deliveredAt": "2026-05-30T20:00",
      "promisedDeliveryAt": "2026-06-01T12:00",
      "onsiteArrivedAt": "2026-05-25T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0136",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-10-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 136: Reduced suction. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T09:00",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-13T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1656.25",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1394",
      "quotedRevenue": "2806",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0137",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-08-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 137: Reduced suction. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-08-07T08:00",
      "respondedAt": "",
      "completedAt": "2026-08-08T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-08-08",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "90",
      "partsCost": "",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-10T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F06-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1437",
      "quotedRevenue": "2945",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0138",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-09-18",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 138: Reduced suction. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-09-13T08:00",
      "respondedAt": "2026-09-13T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-13T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "343.57142857142856",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-18T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F06-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-13T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0139",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-02-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 139: Reduced suction. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-02-15T08:00",
      "respondedAt": "2026-02-15T10:30",
      "completedAt": "2026-02-16T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-16",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-18T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1258.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "720",
      "quotedRevenue": "1453",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-15T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0140",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-03-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 140: Reduced suction. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-03-24T08:00",
      "respondedAt": "2026-03-24T11:00",
      "completedAt": "2026-03-30T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-30",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-26T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1391.25",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "762",
      "quotedRevenue": "1592",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-24T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0141",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-05-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 141: Reduced suction. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-04-30T08:00",
      "respondedAt": "2026-04-30T11:30",
      "completedAt": "2026-05-01T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-01",
      "revenue": "",
      "laborHours": "11.25",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-03T08:00",
      "expectedDurationHours": "11.75",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "4",
      "installationFee": "2500",
      "faultCode": "SYN-F06-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2981.25",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1822",
      "quotedRevenue": "6822",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-30T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0142",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-10-10",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 142: Reduced suction. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T08:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "8.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F06-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0143",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-07-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 143: Reduced suction. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-07-13T08:00",
      "respondedAt": "2026-07-13T09:00",
      "completedAt": "2026-07-13T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-13",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-16T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1788.75",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1437",
      "quotedRevenue": "2945",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-13T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0144",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-08-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 144: Reduced suction. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-08-19T08:00",
      "respondedAt": "2026-08-19T09:30",
      "completedAt": "2026-08-19T10:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-19",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-22T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "397.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "185",
      "quotedRevenue": "549",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0145",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-01-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 145: Reduced suction. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-01-21T08:00",
      "respondedAt": "2026-01-21T10:00",
      "completedAt": "2026-01-22T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-22",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-24T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "720",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-21T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0146",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-03-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 146: Reduced suction. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-02-27T08:00",
      "respondedAt": "2026-02-27T10:30",
      "completedAt": "2026-03-03T08:00",
      "downtimeStart": "2026-02-27T08:00",
      "downtimeEnd": "2026-03-03T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-03-03",
      "revenue": "",
      "laborHours": "14.25",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "720",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-02T08:00",
      "expectedDurationHours": "14.75",
      "fieldHours": "5.5",
      "travelHours": "8",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3776.25",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2506",
      "quotedRevenue": "5032",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-27T18:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0147",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-09-27",
      "status": "Open",
      "notes": "SYNTHETIC CASE 147: Reduced suction. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-09-23T08:00",
      "respondedAt": "2026-09-23T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-23T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-27T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F06-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-23T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0148",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-05-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 148: Reduced suction. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-05-12T08:00",
      "respondedAt": "2026-05-12T11:30",
      "completedAt": "2026-05-20T00:00",
      "downtimeStart": "2026-05-12T08:00",
      "downtimeEnd": "2026-05-20T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-20",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-15T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1656.25",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1394",
      "quotedRevenue": "2806",
      "deliveryRequestedAt": "2026-05-12T08:00",
      "dispatchedAt": "2026-05-13T20:00",
      "deliveredAt": "2026-05-17T20:00",
      "promisedDeliveryAt": "2026-05-14T08:00",
      "onsiteArrivedAt": "2026-05-12T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0149",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-06-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 149: Reduced suction. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-06-18T08:00",
      "respondedAt": "2026-06-18T08:30",
      "completedAt": "2026-06-19T14:00",
      "downtimeStart": "2026-06-18T08:00",
      "downtimeEnd": "2026-06-19T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-19",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-21T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-006",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1788.75",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1437",
      "quotedRevenue": "2945",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-18T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0150",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-006",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-10-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 150: Reduced suction. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-006",
      "reportedAt": "2026-10-11T08:00",
      "respondedAt": "2026-10-11T09:00",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-11T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-14T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1921.25",
      "partsCharge": "891.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1480",
      "quotedRevenue": "3084",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-11T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0151",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-03-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 151: Temperature deviation. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-03-11T08:00",
      "respondedAt": "2026-03-11T11:30",
      "completedAt": "2026-03-12T08:00",
      "downtimeStart": "2026-03-11T08:00",
      "downtimeEnd": "2026-03-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-12",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-12T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1524",
      "quotedRevenue": "2337",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-11T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0152",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-04-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 152: Temperature deviation. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-04-17T08:00",
      "respondedAt": "2026-04-17T08:30",
      "completedAt": "2026-04-18T11:00",
      "downtimeStart": "2026-04-17T08:00",
      "downtimeEnd": "2026-04-18T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-18",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-18T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-007",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1576",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-17T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0153",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-05-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 153: Temperature deviation. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-05-24T08:00",
      "respondedAt": "2026-05-24T09:00",
      "completedAt": "2026-05-25T14:00",
      "downtimeStart": "2026-05-24T08:00",
      "downtimeEnd": "2026-05-25T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-25",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-25T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-007",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1629",
      "quotedRevenue": "1503",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-24T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0154",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 154: Temperature deviation. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-06-30T08:00",
      "respondedAt": "2026-06-30T09:30",
      "completedAt": "2026-07-01T17:00",
      "downtimeStart": "2026-06-30T08:00",
      "downtimeEnd": "2026-07-01T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-01",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-01T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-007",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1812.5",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1681",
      "quotedRevenue": "2268",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-30T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0155",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-08-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 155: Temperature deviation. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-08-06T08:00",
      "respondedAt": "2026-08-06T10:00",
      "completedAt": "2026-08-06T14:00",
      "downtimeStart": "2026-08-06T08:00",
      "downtimeEnd": "2026-08-06T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-06",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-07T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-007",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1734",
      "quotedRevenue": "546",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-06T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0156",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-01-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 156: Temperature deviation. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-01-08T08:00",
      "respondedAt": "2026-01-08T10:30",
      "completedAt": "2026-01-08T17:00",
      "downtimeStart": "2026-01-08T08:00",
      "downtimeEnd": "2026-01-08T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-08",
      "revenue": "",
      "laborHours": "7.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-09T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-025",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1839",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-08T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0157",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-02-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 157: Temperature deviation. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-02-14T08:00",
      "respondedAt": "2026-02-14T11:00",
      "completedAt": "2026-02-14T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-14",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-15T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-026",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "874",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-14T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0158",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-03-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 158: Temperature deviation. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-03-23T08:00",
      "respondedAt": "2026-03-23T11:30",
      "completedAt": "2026-03-23T23:00",
      "downtimeStart": "2026-03-23T08:00",
      "downtimeEnd": "2026-03-23T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-23",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-24T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-027",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1576",
      "quotedRevenue": "1028",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-23T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0159",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-04-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 159: Temperature deviation. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-04-29T08:00",
      "respondedAt": "2026-04-29T19:00",
      "completedAt": "2026-04-30T02:00",
      "downtimeStart": "2026-04-29T08:00",
      "downtimeEnd": "2026-04-30T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-30",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-30T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1667.5",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1629",
      "quotedRevenue": "2613",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-29T22:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0160",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-06-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 160: Temperature deviation. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-06-05T08:00",
      "respondedAt": "2026-06-05T09:00",
      "completedAt": "2026-06-27T08:00",
      "downtimeStart": "2026-06-05T08:00",
      "downtimeEnd": "2026-06-27T08:00",
      "repairReceived": "2026-06-05T14:00",
      "repairReturned": "2026-06-27T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-06-27",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "105",
      "partsCost": "1550",
      "travelCost": "315",
      "otherCost": "250",
      "expectedCloseAt": "2026-06-19T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1812.5",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2581",
      "quotedRevenue": "4076",
      "deliveryRequestedAt": "2026-06-05T08:00",
      "dispatchedAt": "2026-06-07T08:00",
      "deliveredAt": "2026-06-11T08:00",
      "promisedDeliveryAt": "2026-06-07T22:00",
      "onsiteArrivedAt": "2026-06-05T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0161",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-10-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 161: Temperature deviation. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T09:30",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-05T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1957.5",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1734",
      "quotedRevenue": "2888",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0162",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-08-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 162: Temperature deviation. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-08-18T08:00",
      "respondedAt": "",
      "completedAt": "2026-08-19T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-08-19",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "105",
      "partsCost": "",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-19T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F07-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1786",
      "quotedRevenue": "3026",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0163",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-09-19",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 163: Temperature deviation. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-09-14T08:00",
      "respondedAt": "2026-09-14T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-14T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "0",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-19T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F07-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-14T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0164",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-03-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 164: Temperature deviation. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-02-26T08:00",
      "respondedAt": "2026-02-26T11:00",
      "completedAt": "2026-02-27T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-27",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-01T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1522.5",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "926",
      "quotedRevenue": "1518",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-26T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0165",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-04-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 165: Temperature deviation. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-04-04T08:00",
      "respondedAt": "2026-04-04T11:30",
      "completedAt": "2026-04-08T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-08",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-06T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1667.5",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "979",
      "quotedRevenue": "1655",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-04T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0166",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-05-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 166: Temperature deviation. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-05-11T08:00",
      "respondedAt": "2026-05-11T08:30",
      "completedAt": "2026-05-13T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-13",
      "revenue": "",
      "laborHours": "12.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-12T08:00",
      "expectedDurationHours": "12.25",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "5",
      "installationFee": "3000",
      "faultCode": "SYN-F07-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3697.5",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2364",
      "quotedRevenue": "7391",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-11T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0167",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-10-11",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 167: Temperature deviation. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T09:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F07-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0168",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-07-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 168: Temperature deviation. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-07-24T08:00",
      "respondedAt": "2026-07-24T09:30",
      "completedAt": "2026-07-24T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-24",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-25T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2102.5",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1786",
      "quotedRevenue": "3026",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-24T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0169",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-08-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 169: Temperature deviation. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-08-30T08:00",
      "respondedAt": "2026-08-30T10:00",
      "completedAt": "2026-08-30T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-30",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-31T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "290",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "165",
      "quotedRevenue": "347",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0170",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-02-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 170: Temperature deviation. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-02-01T08:00",
      "respondedAt": "2026-02-01T10:30",
      "completedAt": "2026-02-02T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-02",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-02T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "926",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-01T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0171",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-03-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 171: Temperature deviation. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-03-10T08:00",
      "respondedAt": "2026-03-10T11:00",
      "completedAt": "2026-03-15T08:00",
      "downtimeStart": "2026-03-10T08:00",
      "downtimeEnd": "2026-03-15T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-03-15",
      "revenue": "",
      "laborHours": "14.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "765",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-11T08:00",
      "expectedDurationHours": "14.25",
      "fieldHours": "6",
      "travelHours": "8.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4277.5",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3024",
      "quotedRevenue": "5092",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-10T19:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0172",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-09-28",
      "status": "Open",
      "notes": "SYNTHETIC CASE 172: Temperature deviation. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-09-24T08:00",
      "respondedAt": "2026-09-24T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-24T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-28T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F07-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-24T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0173",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-05-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 173: Temperature deviation. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-05-23T08:00",
      "respondedAt": "2026-05-23T08:30",
      "completedAt": "2026-06-01T00:00",
      "downtimeStart": "2026-05-23T08:00",
      "downtimeEnd": "2026-06-01T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-01",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-24T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1957.5",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1734",
      "quotedRevenue": "2888",
      "deliveryRequestedAt": "2026-05-23T08:00",
      "dispatchedAt": "2026-05-25T08:00",
      "deliveredAt": "2026-05-29T08:00",
      "promisedDeliveryAt": "2026-05-25T08:00",
      "onsiteArrivedAt": "2026-05-23T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0174",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-06-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 174: Temperature deviation. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-06-29T08:00",
      "respondedAt": "2026-06-29T09:00",
      "completedAt": "2026-06-30T17:00",
      "downtimeStart": "2026-06-29T08:00",
      "downtimeEnd": "2026-06-30T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-30",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-30T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-007",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "2102.5",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1786",
      "quotedRevenue": "3026",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-29T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0175",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-007",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 175: Temperature deviation. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-007",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T09:30",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "1007.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1524",
      "quotedRevenue": "2337",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0176",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-03-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 176: Battery capacity warning. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-03-22T08:00",
      "respondedAt": "2026-03-22T08:30",
      "completedAt": "2026-03-23T11:00",
      "downtimeStart": "2026-03-22T08:00",
      "downtimeEnd": "2026-03-23T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-23",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-24T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "787.5",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1187",
      "quotedRevenue": "2011",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-22T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0177",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-04-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 177: Battery capacity warning. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-04-28T08:00",
      "respondedAt": "2026-04-28T09:00",
      "completedAt": "2026-04-29T14:00",
      "downtimeStart": "2026-04-28T08:00",
      "downtimeEnd": "2026-04-29T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-29",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-30T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-008",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1250",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-28T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0178",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-06-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 178: Battery capacity warning. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-06-04T08:00",
      "respondedAt": "2026-06-04T09:30",
      "completedAt": "2026-06-05T17:00",
      "downtimeStart": "2026-06-04T08:00",
      "downtimeEnd": "2026-06-05T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-05",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-06T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-008",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1313",
      "quotedRevenue": "1824",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-04T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0179",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-07-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 179: Battery capacity warning. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-07-11T08:00",
      "respondedAt": "2026-07-11T10:00",
      "completedAt": "2026-07-11T14:00",
      "downtimeStart": "2026-07-11T08:00",
      "downtimeEnd": "2026-07-11T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-11",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-13T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-008",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1260",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1376",
      "quotedRevenue": "1960",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-11T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0180",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-08-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 180: Battery capacity warning. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-08-17T08:00",
      "respondedAt": "2026-08-17T10:30",
      "completedAt": "2026-08-17T17:00",
      "downtimeStart": "2026-08-17T08:00",
      "downtimeEnd": "2026-08-17T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-17",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-19T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-008",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1439",
      "quotedRevenue": "700",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-17T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0181",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-01-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 181: Battery capacity warning. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-01-19T08:00",
      "respondedAt": "2026-01-19T11:00",
      "completedAt": "2026-01-19T20:00",
      "downtimeStart": "2026-01-19T08:00",
      "downtimeEnd": "2026-01-19T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-19",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-21T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-029",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1187",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-19T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0182",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-02-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 182: Battery capacity warning. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-02-25T08:00",
      "respondedAt": "2026-02-25T11:30",
      "completedAt": "2026-02-25T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-25",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-27T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-030",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "425",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-25T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0183",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-04-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 183: Battery capacity warning. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-04-03T08:00",
      "respondedAt": "2026-04-03T08:30",
      "completedAt": "2026-04-04T02:00",
      "downtimeStart": "2026-04-03T08:00",
      "downtimeEnd": "2026-04-04T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-04",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-05T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-031",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1250",
      "quotedRevenue": "1224",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-03T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0184",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-05-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 184: Battery capacity warning. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-05-10T08:00",
      "respondedAt": "2026-05-10T20:00",
      "completedAt": "2026-05-11T05:00",
      "downtimeStart": "2026-05-10T08:00",
      "downtimeEnd": "2026-05-11T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-11",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-12T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1102.5",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1313",
      "quotedRevenue": "2326",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-10T20:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0185",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-06-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 185: Battery capacity warning. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-06-16T08:00",
      "respondedAt": "2026-06-16T09:30",
      "completedAt": "2026-07-10T08:00",
      "downtimeStart": "2026-06-16T08:00",
      "downtimeEnd": "2026-07-10T08:00",
      "repairReceived": "2026-06-16T14:00",
      "repairReturned": "2026-07-10T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-10",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "120",
      "partsCost": "1625",
      "travelCost": "45",
      "otherCost": "250",
      "expectedCloseAt": "2026-06-30T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2321",
      "quotedRevenue": "3879",
      "deliveryRequestedAt": "2026-06-16T08:00",
      "dispatchedAt": "2026-06-18T20:00",
      "deliveredAt": "2026-06-22T20:00",
      "promisedDeliveryAt": "2026-06-23T12:00",
      "onsiteArrivedAt": "2026-06-16T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0186",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-10-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 186: Battery capacity warning. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T10:00",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1417.5",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1439",
      "quotedRevenue": "2641",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0187",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-08-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 187: Battery capacity warning. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-08-29T08:00",
      "respondedAt": "",
      "completedAt": "2026-08-30T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-08-30",
      "revenue": "",
      "laborHours": "2",
      "hourlyCost": "120",
      "partsCost": "",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-31T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F08-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1124",
      "quotedRevenue": "1854",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0188",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-09-20",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 188: Battery capacity warning. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-09-15T08:00",
      "respondedAt": "2026-09-15T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-15T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "402.7777777777778",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-20T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F08-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-15T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0189",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-03-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 189: Battery capacity warning. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-03-09T08:00",
      "respondedAt": "2026-03-09T11:30",
      "completedAt": "2026-03-09T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-09",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-12T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "945",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "488",
      "quotedRevenue": "1045",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-09T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0190",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-04-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 190: Battery capacity warning. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-04-15T08:00",
      "respondedAt": "2026-04-15T08:30",
      "completedAt": "2026-04-20T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-20",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-17T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1102.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "551",
      "quotedRevenue": "1203",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-15T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0191",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-05-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 191: Battery capacity warning. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-05-22T08:00",
      "respondedAt": "2026-05-22T09:00",
      "completedAt": "2026-05-24T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-24",
      "revenue": "",
      "laborHours": "11.5",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-24T08:00",
      "expectedDurationHours": "11.5",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "6",
      "installationFee": "3500",
      "faultCode": "SYN-F08-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3622.5",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2321",
      "quotedRevenue": "8346",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-22T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0192",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-10-05",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 192: Battery capacity warning. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-10-03T08:00",
      "respondedAt": "2026-10-03T09:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-05T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F08-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-03T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0193",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-08-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 193: Battery capacity warning. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-08-04T08:00",
      "respondedAt": "2026-08-04T10:00",
      "completedAt": "2026-08-05T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-05",
      "revenue": "",
      "laborHours": "2",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-06T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "630",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1124",
      "quotedRevenue": "1854",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-04T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0194",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-01-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 194: Battery capacity warning. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-01-06T08:00",
      "respondedAt": "2026-01-06T10:30",
      "completedAt": "2026-01-06T11:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-06",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-08T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "393.75",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "221",
      "quotedRevenue": "494",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0195",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-02-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 195: Battery capacity warning. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-02-12T08:00",
      "respondedAt": "2026-02-12T11:00",
      "completedAt": "2026-02-13T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-13",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-14T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "488",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-12T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0196",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-03-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 196: Battery capacity warning. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-03-21T08:00",
      "respondedAt": "2026-03-21T11:30",
      "completedAt": "2026-03-27T08:00",
      "downtimeStart": "2026-03-21T08:00",
      "downtimeEnd": "2026-03-27T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-03-27",
      "revenue": "",
      "laborHours": "12.5",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "495",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-23T08:00",
      "expectedDurationHours": "12.5",
      "fieldHours": "6.5",
      "travelHours": "5.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3937.5",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2919",
      "quotedRevenue": "5161",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-21T17:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0197",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-09-29",
      "status": "Open",
      "notes": "SYNTHETIC CASE 197: Battery capacity warning. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-09-25T08:00",
      "respondedAt": "2026-09-25T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-25T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-29T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F08-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-25T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0198",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-06-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 198: Battery capacity warning. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-06-03T08:00",
      "respondedAt": "2026-06-03T09:00",
      "completedAt": "2026-06-13T00:00",
      "downtimeStart": "2026-06-03T08:00",
      "downtimeEnd": "2026-06-13T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-13",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-05T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1417.5",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1439",
      "quotedRevenue": "2641",
      "deliveryRequestedAt": "2026-06-03T08:00",
      "dispatchedAt": "2026-06-05T20:00",
      "deliveredAt": "2026-06-09T20:00",
      "promisedDeliveryAt": "2026-06-05T08:00",
      "onsiteArrivedAt": "2026-06-03T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0199",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-07-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 199: Battery capacity warning. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-07-10T08:00",
      "respondedAt": "2026-07-10T09:30",
      "completedAt": "2026-07-10T14:00",
      "downtimeStart": "2026-07-10T08:00",
      "downtimeEnd": "2026-07-10T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-10",
      "revenue": "",
      "laborHours": "2",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-12T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-008",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "630",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1124",
      "quotedRevenue": "1854",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-10T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0200",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-008",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 200: Battery capacity warning. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-008",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T10:00",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "787.5",
      "partsCharge": "1123.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1187",
      "quotedRevenue": "2011",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0201",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-04-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 201: Cycle interruption. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-04-02T08:00",
      "respondedAt": "2026-04-02T09:00",
      "completedAt": "2026-04-03T14:00",
      "downtimeStart": "2026-04-02T08:00",
      "downtimeEnd": "2026-04-03T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-03",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-05T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "900",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1311",
      "quotedRevenue": "2378",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-02T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0202",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-05-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 202: Cycle interruption. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-05-09T08:00",
      "respondedAt": "2026-05-09T09:30",
      "completedAt": "2026-05-10T17:00",
      "downtimeStart": "2026-05-09T08:00",
      "downtimeEnd": "2026-05-10T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-10",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-12T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-009",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1371",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-09T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0203",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-06-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 203: Cycle interruption. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-06-15T08:00",
      "respondedAt": "2026-06-15T10:00",
      "completedAt": "2026-06-15T14:00",
      "downtimeStart": "2026-06-15T08:00",
      "downtimeEnd": "2026-06-15T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-15",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-18T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-009",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1432",
      "quotedRevenue": "1748",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-15T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0204",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-07-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 204: Cycle interruption. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-07-22T08:00",
      "respondedAt": "2026-07-22T10:30",
      "completedAt": "2026-07-22T17:00",
      "downtimeStart": "2026-07-22T08:00",
      "downtimeEnd": "2026-07-22T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-22",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-25T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-009",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1260",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1493",
      "quotedRevenue": "1769",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-22T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0205",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-08-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 205: Cycle interruption. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-08-28T08:00",
      "respondedAt": "2026-08-28T11:00",
      "completedAt": "2026-08-28T20:00",
      "downtimeStart": "2026-08-28T08:00",
      "downtimeEnd": "2026-08-28T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-28",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-31T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-009",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1189",
      "quotedRevenue": "446",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-28T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0206",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-02-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 206: Cycle interruption. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-01-30T08:00",
      "respondedAt": "2026-01-30T11:30",
      "completedAt": "2026-01-30T23:00",
      "downtimeStart": "2026-01-30T08:00",
      "downtimeEnd": "2026-01-30T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-30",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-02T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-033",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1311",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-30T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0207",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-03-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 207: Cycle interruption. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-03-08T08:00",
      "respondedAt": "2026-03-08T08:30",
      "completedAt": "2026-03-09T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-09",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-11T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-034",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "591",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-08T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0208",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-04-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 208: Cycle interruption. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-04-14T08:00",
      "respondedAt": "2026-04-14T09:00",
      "completedAt": "2026-04-15T05:00",
      "downtimeStart": "2026-04-14T08:00",
      "downtimeEnd": "2026-04-15T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-15",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-17T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-035",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1371",
      "quotedRevenue": "1433",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-14T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0209",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-05-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 209: Cycle interruption. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-05-21T08:00",
      "respondedAt": "2026-05-21T13:00",
      "completedAt": "2026-05-22T08:00",
      "downtimeStart": "2026-05-21T08:00",
      "downtimeEnd": "2026-05-22T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-22",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-24T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1140",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1432",
      "quotedRevenue": "2630",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-21T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0210",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-07-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 210: Cycle interruption. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-06-27T08:00",
      "respondedAt": "2026-06-27T10:00",
      "completedAt": "2026-07-23T08:00",
      "downtimeStart": "2026-06-27T08:00",
      "downtimeEnd": "2026-07-23T08:00",
      "repairReceived": "2026-06-27T14:00",
      "repairReturned": "2026-07-23T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-23",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "1700",
      "travelCost": "90",
      "otherCost": "250",
      "expectedCloseAt": "2026-07-11T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "2635",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2303",
      "quotedRevenue": "4221",
      "deliveryRequestedAt": "2026-06-27T08:00",
      "dispatchedAt": "2026-06-28T08:00",
      "deliveredAt": "2026-06-30T08:00",
      "promisedDeliveryAt": "2026-06-29T22:00",
      "onsiteArrivedAt": "2026-06-27T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0211",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 211: Cycle interruption. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T10:30",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "660",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1189",
      "quotedRevenue": "2126",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0212",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-01-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 212: Cycle interruption. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-01-05T08:00",
      "respondedAt": "",
      "completedAt": "2026-01-06T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-01-06",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "135",
      "partsCost": "",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-08T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F09-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1250",
      "quotedRevenue": "2252",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0213",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-09-21",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 213: Cycle interruption. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-09-16T08:00",
      "respondedAt": "2026-09-16T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-16T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "0",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-21T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F09-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-16T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0214",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-03-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 214: Cycle interruption. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-03-20T08:00",
      "respondedAt": "2026-03-20T08:30",
      "completedAt": "2026-03-20T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-20",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-23T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1020",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "651",
      "quotedRevenue": "1202",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-20T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0215",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-04-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 215: Cycle interruption. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-04-26T08:00",
      "respondedAt": "2026-04-26T09:00",
      "completedAt": "2026-05-02T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-02",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-28T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1140",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "712",
      "quotedRevenue": "1328",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-26T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0216",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-06-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 216: Cycle interruption. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-06-02T08:00",
      "respondedAt": "2026-06-02T09:30",
      "completedAt": "2026-06-05T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-05",
      "revenue": "",
      "laborHours": "13.75",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-05T08:00",
      "expectedDurationHours": "14.25",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "7",
      "installationFee": "4000",
      "faultCode": "SYN-F09-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3300",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2526",
      "quotedRevenue": "9098",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-02T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0217",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-10-06",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 217: Cycle interruption. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-10-04T08:00",
      "respondedAt": "2026-10-04T10:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F09-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-04T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0218",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-08-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 218: Cycle interruption. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-08-15T08:00",
      "respondedAt": "2026-08-15T10:30",
      "completedAt": "2026-08-16T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-16",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-18T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "780",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1250",
      "quotedRevenue": "2252",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-15T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0219",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-01-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 219: Cycle interruption. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-01-17T08:00",
      "respondedAt": "2026-01-17T11:00",
      "completedAt": "2026-01-17T12:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-17",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-20T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "360",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "236",
      "quotedRevenue": "509",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0220",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-02-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 220: Cycle interruption. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-02-23T08:00",
      "respondedAt": "2026-02-23T11:30",
      "completedAt": "2026-02-24T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-24",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-26T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "651",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-23T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0221",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-04-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 221: Cycle interruption. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-04-01T08:00",
      "respondedAt": "2026-04-01T08:30",
      "completedAt": "2026-04-04T08:00",
      "downtimeStart": "2026-04-01T08:00",
      "downtimeEnd": "2026-04-04T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-04-04",
      "revenue": "",
      "laborHours": "13.75",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "540",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-04T08:00",
      "expectedDurationHours": "14.25",
      "fieldHours": "7",
      "travelHours": "6",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3300",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2931",
      "quotedRevenue": "4898",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-01T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0222",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-09-30",
      "status": "Open",
      "notes": "SYNTHETIC CASE 222: Cycle interruption. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-09-26T08:00",
      "respondedAt": "2026-09-26T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-26T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-30T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F09-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-26T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0223",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-06-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 223: Cycle interruption. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-06-14T08:00",
      "respondedAt": "2026-06-14T09:30",
      "completedAt": "2026-06-21T00:00",
      "downtimeStart": "2026-06-14T08:00",
      "downtimeEnd": "2026-06-21T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-21",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-17T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "660",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1189",
      "quotedRevenue": "2126",
      "deliveryRequestedAt": "2026-06-14T08:00",
      "dispatchedAt": "2026-06-15T08:00",
      "deliveredAt": "2026-06-17T08:00",
      "promisedDeliveryAt": "2026-06-16T08:00",
      "onsiteArrivedAt": "2026-06-14T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0224",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-07-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 224: Cycle interruption. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-07-21T08:00",
      "respondedAt": "2026-07-21T10:00",
      "completedAt": "2026-07-21T17:00",
      "downtimeStart": "2026-07-21T08:00",
      "downtimeEnd": "2026-07-21T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-21",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-24T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-009",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "780",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1250",
      "quotedRevenue": "2252",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-21T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0225",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-009",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 225: Cycle interruption. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-009",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T10:30",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "900",
      "partsCharge": "1240",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1311",
      "quotedRevenue": "2378",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0226",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-04-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 226: Intermittent signal. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-04-13T08:00",
      "respondedAt": "2026-04-13T09:30",
      "completedAt": "2026-04-14T17:00",
      "downtimeStart": "2026-04-13T08:00",
      "downtimeEnd": "2026-04-14T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-14",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-14T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1126.25",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1622",
      "quotedRevenue": "2430",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-13T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0227",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-05-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 227: Intermittent signal. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-05-20T08:00",
      "respondedAt": "2026-05-20T10:00",
      "completedAt": "2026-05-20T14:00",
      "downtimeStart": "2026-05-20T08:00",
      "downtimeEnd": "2026-05-20T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-20",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-21T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-010",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1693",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-20T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0228",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-06-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 228: Intermittent signal. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-06-26T08:00",
      "respondedAt": "2026-06-26T10:30",
      "completedAt": "2026-06-26T17:00",
      "downtimeStart": "2026-06-26T08:00",
      "downtimeEnd": "2026-06-26T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-26",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-27T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-010",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1765",
      "quotedRevenue": "1740",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-26T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0229",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-08-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 229: Intermittent signal. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-08-02T08:00",
      "respondedAt": "2026-08-02T11:00",
      "completedAt": "2026-08-02T20:00",
      "downtimeStart": "2026-08-02T08:00",
      "downtimeEnd": "2026-08-02T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-02",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-03T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-010",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "728.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1408",
      "quotedRevenue": "1144",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-02T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0230",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-01-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 230: Intermittent signal. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-01-04T08:00",
      "respondedAt": "2026-01-04T11:30",
      "completedAt": "2026-01-04T23:00",
      "downtimeStart": "2026-01-04T08:00",
      "downtimeEnd": "2026-01-04T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-04",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-05T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-010",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1480",
      "quotedRevenue": "451",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-04T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0231",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-02-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 231: Intermittent signal. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-02-10T08:00",
      "respondedAt": "2026-02-10T08:30",
      "completedAt": "2026-02-11T02:00",
      "downtimeStart": "2026-02-10T08:00",
      "downtimeEnd": "2026-02-11T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-11",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-11T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-037",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1622",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-10T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0232",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-03-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 232: Intermittent signal. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-03-19T08:00",
      "respondedAt": "2026-03-19T09:00",
      "completedAt": "2026-03-20T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-20",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-20T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-038",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "791",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-19T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0233",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-04-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 233: Intermittent signal. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-04-25T08:00",
      "respondedAt": "2026-04-25T09:30",
      "completedAt": "2026-04-26T08:00",
      "downtimeStart": "2026-04-25T08:00",
      "downtimeEnd": "2026-04-26T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-26",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-26T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-039",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1693",
      "quotedRevenue": "1360",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-25T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0234",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-06-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 234: Intermittent signal. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-06-01T08:00",
      "respondedAt": "2026-06-01T14:00",
      "completedAt": "2026-06-02T11:00",
      "downtimeStart": "2026-06-01T08:00",
      "downtimeEnd": "2026-06-02T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-02",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-02T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1391.25",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1765",
      "quotedRevenue": "2681",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-01T15:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0235",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-07-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 235: Intermittent signal. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-07-08T08:00",
      "respondedAt": "2026-07-08T10:30",
      "completedAt": "2026-08-05T08:00",
      "downtimeStart": "2026-07-08T08:00",
      "downtimeEnd": "2026-08-05T08:00",
      "repairReceived": "2026-07-08T14:00",
      "repairReturned": "2026-08-05T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-08-05",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "150",
      "partsCost": "1775",
      "travelCost": "135",
      "otherCost": "250",
      "expectedCloseAt": "2026-07-22T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "728.75",
      "partsCharge": "2751.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2263",
      "quotedRevenue": "3377",
      "deliveryRequestedAt": "2026-07-08T08:00",
      "dispatchedAt": "2026-07-09T20:00",
      "deliveredAt": "2026-07-11T20:00",
      "promisedDeliveryAt": "2026-07-15T12:00",
      "onsiteArrivedAt": "2026-07-08T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0236",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 236: Intermittent signal. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T11:00",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "861.25",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1480",
      "quotedRevenue": "2178",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0237",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-01-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 237: Intermittent signal. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-01-16T08:00",
      "respondedAt": "",
      "completedAt": "2026-01-16T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-01-16",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-17T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F10-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1551",
      "quotedRevenue": "2304",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0238",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-09-22",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 238: Intermittent signal. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-09-17T08:00",
      "respondedAt": "2026-09-17T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-17T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "445.7317073170732",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-22T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F10-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-17T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0239",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-04-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 239: Intermittent signal. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-03-31T08:00",
      "respondedAt": "2026-03-31T09:00",
      "completedAt": "2026-03-31T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-31",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-03T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1258.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "862",
      "quotedRevenue": "1267",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-31T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0240",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-05-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 240: Intermittent signal. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-05-07T08:00",
      "respondedAt": "2026-05-07T09:30",
      "completedAt": "2026-05-11T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-11",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-09T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1391.25",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "933",
      "quotedRevenue": "1393",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-07T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0241",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 241: Intermittent signal. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-06-13T08:00",
      "respondedAt": "2026-06-13T10:00",
      "completedAt": "2026-06-16T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-16",
      "revenue": "",
      "laborHours": "12.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "11.75",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "8",
      "installationFee": "4500",
      "faultCode": "SYN-F10-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3246.25",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2762",
      "quotedRevenue": "8719",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-13T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0242",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-07",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 242: Intermittent signal. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T10:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F10-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0243",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-08-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 243: Intermittent signal. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-08-26T08:00",
      "respondedAt": "2026-08-26T11:00",
      "completedAt": "2026-08-27T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-27",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-27T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "993.75",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1551",
      "quotedRevenue": "2304",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-26T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0244",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-01-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 244: Intermittent signal. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-01-28T08:00",
      "respondedAt": "2026-01-28T11:30",
      "completedAt": "2026-01-28T12:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-28",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-29T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "265",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "200",
      "quotedRevenue": "323",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0245",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-03-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 245: Intermittent signal. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-03-06T08:00",
      "respondedAt": "2026-03-06T08:30",
      "completedAt": "2026-03-07T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-07",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-07T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "862",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-06T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0246",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-04-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 246: Intermittent signal. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-04-12T08:00",
      "respondedAt": "2026-04-12T09:00",
      "completedAt": "2026-04-16T08:00",
      "downtimeStart": "2026-04-12T08:00",
      "downtimeEnd": "2026-04-16T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-04-16",
      "revenue": "",
      "laborHours": "14.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "585",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-13T08:00",
      "expectedDurationHours": "13.75",
      "fieldHours": "7.5",
      "travelHours": "6.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3776.25",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3475",
      "quotedRevenue": "4947",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-12T15:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0247",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-01",
      "status": "Open",
      "notes": "SYNTHETIC CASE 247: Intermittent signal. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-09-27T08:00",
      "respondedAt": "2026-09-27T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-27T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-01T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F10-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-27T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0248",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-06-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 248: Intermittent signal. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-06-25T08:00",
      "respondedAt": "2026-06-25T10:00",
      "completedAt": "2026-07-03T00:00",
      "downtimeStart": "2026-06-25T08:00",
      "downtimeEnd": "2026-07-03T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-03",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-26T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "861.25",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1480",
      "quotedRevenue": "2178",
      "deliveryRequestedAt": "2026-06-25T08:00",
      "dispatchedAt": "2026-06-26T20:00",
      "deliveredAt": "2026-06-28T20:00",
      "promisedDeliveryAt": "2026-06-27T08:00",
      "onsiteArrivedAt": "2026-06-25T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0249",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-08-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 249: Intermittent signal. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-08-01T08:00",
      "respondedAt": "2026-08-01T10:30",
      "completedAt": "2026-08-01T20:00",
      "downtimeStart": "2026-08-01T08:00",
      "downtimeEnd": "2026-08-01T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-01",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-02T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-010",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "993.75",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1551",
      "quotedRevenue": "2304",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-01T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0250",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-010",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 250: Intermittent signal. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-010",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T11:00",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1126.25",
      "partsCharge": "1356.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1622",
      "quotedRevenue": "2430",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0251",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-04-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 251: Image dropout. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-04-24T08:00",
      "respondedAt": "2026-04-24T10:00",
      "completedAt": "2026-04-24T14:00",
      "downtimeStart": "2026-04-24T08:00",
      "downtimeEnd": "2026-04-24T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-24",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-26T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1595",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1685",
      "quotedRevenue": "3168",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-24T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0252",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-06-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 252: Image dropout. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-05-31T08:00",
      "respondedAt": "2026-05-31T10:30",
      "completedAt": "2026-05-31T17:00",
      "downtimeStart": "2026-05-31T08:00",
      "downtimeEnd": "2026-05-31T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-31",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-02T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-011",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1730",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-31T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0253",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-07-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 253: Image dropout. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-07-07T08:00",
      "respondedAt": "2026-07-07T11:00",
      "completedAt": "2026-07-07T20:00",
      "downtimeStart": "2026-07-07T08:00",
      "downtimeEnd": "2026-07-07T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-07",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-09T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-011",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1505",
      "quotedRevenue": "2073",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-07T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0254",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-08-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 254: Image dropout. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-08-13T08:00",
      "respondedAt": "2026-08-13T11:30",
      "completedAt": "2026-08-13T23:00",
      "downtimeStart": "2026-08-13T08:00",
      "downtimeEnd": "2026-08-13T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-13",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-15T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-011",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1160",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1550",
      "quotedRevenue": "1760",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-13T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0255",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-01-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 255: Image dropout. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-01-15T08:00",
      "respondedAt": "2026-01-15T08:30",
      "completedAt": "2026-01-16T02:00",
      "downtimeStart": "2026-01-15T08:00",
      "downtimeEnd": "2026-01-16T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-16",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-17T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-011",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1595",
      "quotedRevenue": "600",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-15T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0256",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-02-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 256: Image dropout. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-02-21T08:00",
      "respondedAt": "2026-02-21T09:00",
      "completedAt": "2026-02-22T05:00",
      "downtimeStart": "2026-02-21T08:00",
      "downtimeEnd": "2026-02-22T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-22",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-23T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-001",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1685",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-21T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0257",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-04-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 257: Image dropout. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-03-30T08:00",
      "respondedAt": "2026-03-30T09:30",
      "completedAt": "2026-03-31T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-31",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-01T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-002",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "735",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-30T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0258",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-05-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 258: Image dropout. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-05-06T08:00",
      "respondedAt": "2026-05-06T10:00",
      "completedAt": "2026-05-07T11:00",
      "downtimeStart": "2026-05-06T08:00",
      "downtimeEnd": "2026-05-07T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-07",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-08T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-003",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1730",
      "quotedRevenue": "1573",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-06T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0259",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 259: Image dropout. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-06-12T08:00",
      "respondedAt": "2026-06-12T15:00",
      "completedAt": "2026-06-13T14:00",
      "downtimeStart": "2026-06-12T08:00",
      "downtimeEnd": "2026-06-13T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-13",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1015",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1505",
      "quotedRevenue": "2588",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-12T17:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0260",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-08-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 260: Image dropout. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-07-19T08:00",
      "respondedAt": "2026-07-19T11:00",
      "completedAt": "2026-07-29T08:00",
      "downtimeStart": "2026-07-19T08:00",
      "downtimeEnd": "2026-07-29T08:00",
      "repairReceived": "2026-07-19T14:00",
      "repairReturned": "2026-07-29T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-29",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "90",
      "partsCost": "1850",
      "travelCost": "180",
      "otherCost": "250",
      "expectedCloseAt": "2026-08-02T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1160",
      "partsCharge": "2867.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2450",
      "quotedRevenue": "4128",
      "deliveryRequestedAt": "2026-07-19T08:00",
      "dispatchedAt": "2026-07-21T08:00",
      "deliveredAt": "2026-07-23T08:00",
      "promisedDeliveryAt": "2026-07-21T22:00",
      "onsiteArrivedAt": "2026-07-19T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0261",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 261: Image dropout. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T11:30",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1305",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1595",
      "quotedRevenue": "2878",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0262",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-01-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 262: Image dropout. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-01-27T08:00",
      "respondedAt": "",
      "completedAt": "2026-01-27T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-01-27",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "90",
      "partsCost": "",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-29T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F11-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1640",
      "quotedRevenue": "3023",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0263",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-09-23",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 263: Image dropout. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-09-18T08:00",
      "respondedAt": "2026-09-18T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-18T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "0",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-23T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F11-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-18T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0264",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-04-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 264: Image dropout. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-04-11T08:00",
      "respondedAt": "2026-04-11T09:30",
      "completedAt": "2026-04-11T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-11",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-14T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1740",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "780",
      "quotedRevenue": "1840",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-11T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0265",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-05-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 265: Image dropout. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-05-18T08:00",
      "respondedAt": "2026-05-18T10:00",
      "completedAt": "2026-05-23T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-23",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-20T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1015",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "555",
      "quotedRevenue": "1115",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-18T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0266",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-06-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 266: Image dropout. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-06-24T08:00",
      "respondedAt": "2026-06-24T10:30",
      "completedAt": "2026-06-25T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-25",
      "revenue": "",
      "laborHours": "9.5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-26T08:00",
      "expectedDurationHours": "9.5",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "4",
      "installationFee": "2500",
      "faultCode": "SYN-F11-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2755",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2045",
      "quotedRevenue": "6828",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-24T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0267",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-10-08",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 267: Image dropout. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T11:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F11-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0268",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-09-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 268: Image dropout. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-09-06T08:00",
      "respondedAt": "2026-09-06T11:30",
      "completedAt": "2026-09-07T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-07",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-09-08T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1450",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1640",
      "quotedRevenue": "3023",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-06T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0269",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-02-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 269: Image dropout. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-02-08T08:00",
      "respondedAt": "2026-02-08T08:30",
      "completedAt": "2026-02-08T09:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-08",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-10T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "362.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "173",
      "quotedRevenue": "463",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0270",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-03-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 270: Image dropout. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-03-17T08:00",
      "respondedAt": "2026-03-17T09:00",
      "completedAt": "2026-03-18T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-18",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-19T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "780",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-17T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0271",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-04-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 271: Image dropout. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-04-23T08:00",
      "respondedAt": "2026-04-23T09:30",
      "completedAt": "2026-04-28T08:00",
      "downtimeStart": "2026-04-23T08:00",
      "downtimeEnd": "2026-04-28T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-04-28",
      "revenue": "",
      "laborHours": "12.5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "630",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-25T08:00",
      "expectedDurationHours": "12.5",
      "fieldHours": "5",
      "travelHours": "7",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3625",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2765",
      "quotedRevenue": "5198",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-23T16:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0272",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-10-02",
      "status": "Open",
      "notes": "SYNTHETIC CASE 272: Image dropout. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-09-28T08:00",
      "respondedAt": "2026-09-28T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-28T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-02T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F11-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-28T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0273",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-07-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 273: Image dropout. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-07-06T08:00",
      "respondedAt": "2026-07-06T10:30",
      "completedAt": "2026-07-15T00:00",
      "downtimeStart": "2026-07-06T08:00",
      "downtimeEnd": "2026-07-15T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-15",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-08T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1305",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1595",
      "quotedRevenue": "2878",
      "deliveryRequestedAt": "2026-07-06T08:00",
      "dispatchedAt": "2026-07-08T08:00",
      "deliveredAt": "2026-07-10T08:00",
      "promisedDeliveryAt": "2026-07-08T08:00",
      "onsiteArrivedAt": "2026-07-06T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0274",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-08-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 274: Image dropout. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-08-12T08:00",
      "respondedAt": "2026-08-12T11:00",
      "completedAt": "2026-08-12T23:00",
      "downtimeStart": "2026-08-12T08:00",
      "downtimeEnd": "2026-08-12T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-12",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-14T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-011",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1450",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1640",
      "quotedRevenue": "3023",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-12T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0275",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-011",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-10-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 275: Image dropout. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-011",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T11:30",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-12T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1595",
      "partsCharge": "1472.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1685",
      "quotedRevenue": "3168",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0276",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-05-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 276: Pressure regulation alert. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-05-05T08:00",
      "respondedAt": "2026-05-05T10:30",
      "completedAt": "2026-05-05T17:00",
      "downtimeStart": "2026-05-05T08:00",
      "downtimeEnd": "2026-05-05T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-05",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-08T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2126.25",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2120",
      "quotedRevenue": "4032",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-05T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0277",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 277: Pressure regulation alert. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-06-11T08:00",
      "respondedAt": "2026-06-11T11:00",
      "completedAt": "2026-06-11T20:00",
      "downtimeStart": "2026-06-11T08:00",
      "downtimeEnd": "2026-06-11T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-11",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-012",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1844",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-11T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0278",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-07-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 278: Pressure regulation alert. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-07-18T08:00",
      "respondedAt": "2026-07-18T11:30",
      "completedAt": "2026-07-18T23:00",
      "downtimeStart": "2026-07-18T08:00",
      "downtimeEnd": "2026-07-18T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-18",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-21T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-012",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1899",
      "quotedRevenue": "2429",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-18T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0279",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-08-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 279: Pressure regulation alert. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-08-24T08:00",
      "respondedAt": "2026-08-24T08:30",
      "completedAt": "2026-08-25T02:00",
      "downtimeStart": "2026-08-24T08:00",
      "downtimeEnd": "2026-08-25T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-25",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-27T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-012",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1653.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1954",
      "quotedRevenue": "2498",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-24T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0280",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-01-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 280: Pressure regulation alert. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-01-26T08:00",
      "respondedAt": "2026-01-26T09:00",
      "completedAt": "2026-01-27T05:00",
      "downtimeStart": "2026-01-26T08:00",
      "downtimeEnd": "2026-01-27T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-27",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-29T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-012",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "2009",
      "quotedRevenue": "761",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-26T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0281",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-03-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 281: Pressure regulation alert. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-03-04T08:00",
      "respondedAt": "2026-03-04T09:30",
      "completedAt": "2026-03-05T08:00",
      "downtimeStart": "2026-03-04T08:00",
      "downtimeEnd": "2026-03-05T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-05",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-07T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-005",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2120",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-04T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0282",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-04-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 282: Pressure regulation alert. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-04-10T08:00",
      "respondedAt": "2026-04-10T10:00",
      "completedAt": "2026-04-11T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-11",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-13T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-006",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1043",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-10T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0283",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-05-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 283: Pressure regulation alert. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-05-17T08:00",
      "respondedAt": "2026-05-17T10:30",
      "completedAt": "2026-05-18T14:00",
      "downtimeStart": "2026-05-17T08:00",
      "downtimeEnd": "2026-05-18T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-18",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-20T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-007",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1844",
      "quotedRevenue": "1799",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-17T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0284",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-06-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 284: Pressure regulation alert. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-06-23T08:00",
      "respondedAt": "2026-06-23T16:00",
      "completedAt": "2026-06-24T17:00",
      "downtimeStart": "2026-06-23T08:00",
      "downtimeEnd": "2026-06-24T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-24",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-26T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1899",
      "quotedRevenue": "3371",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-23T18:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0285",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-08-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 285: Pressure regulation alert. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-07-30T08:00",
      "respondedAt": "2026-07-30T11:30",
      "completedAt": "2026-08-11T08:00",
      "downtimeStart": "2026-07-30T08:00",
      "downtimeEnd": "2026-08-11T08:00",
      "repairReceived": "2026-07-30T14:00",
      "repairReturned": "2026-08-11T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-08-11",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "105",
      "partsCost": "1925",
      "travelCost": "225",
      "otherCost": "250",
      "expectedCloseAt": "2026-08-13T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1653.75",
      "partsCharge": "2983.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2899",
      "quotedRevenue": "5001",
      "deliveryRequestedAt": "2026-07-30T08:00",
      "dispatchedAt": "2026-08-01T20:00",
      "deliveredAt": "2026-08-03T20:00",
      "promisedDeliveryAt": "2026-08-06T12:00",
      "onsiteArrivedAt": "2026-07-30T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0286",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-10-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 286: Pressure regulation alert. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T08:30",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-13T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1811.25",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2009",
      "quotedRevenue": "3701",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0287",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-02-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 287: Pressure regulation alert. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-02-07T08:00",
      "respondedAt": "",
      "completedAt": "2026-02-07T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-02-07",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "105",
      "partsCost": "",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-10T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F12-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "2065",
      "quotedRevenue": "3867",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0288",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-09-24",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 288: Pressure regulation alert. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-09-19T08:00",
      "respondedAt": "2026-09-19T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-19T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "503.7878787878788",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-24T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F12-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-19T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0289",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-04-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 289: Pressure regulation alert. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-04-22T08:00",
      "respondedAt": "2026-04-22T10:00",
      "completedAt": "2026-04-23T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-23",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-25T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1338.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "768",
      "quotedRevenue": "1537",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-22T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0290",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-05-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 290: Pressure regulation alert. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-05-29T08:00",
      "respondedAt": "2026-05-29T10:30",
      "completedAt": "2026-06-04T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-04",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-31T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "823",
      "quotedRevenue": "1702",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-29T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0291",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-07-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 291: Pressure regulation alert. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-07-05T08:00",
      "respondedAt": "2026-07-05T11:00",
      "completedAt": "2026-07-07T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-07",
      "revenue": "",
      "laborHours": "11.75",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-08T08:00",
      "expectedDurationHours": "12.25",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "5",
      "installationFee": "3000",
      "faultCode": "SYN-F12-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3701.25",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2671",
      "quotedRevenue": "8836",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-05T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0292",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-10-09",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 292: Pressure regulation alert. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T11:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F12-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0293",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-01-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 293: Pressure regulation alert. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-01-13T08:00",
      "respondedAt": "2026-01-13T08:30",
      "completedAt": "2026-01-14T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-14",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-16T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1968.75",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2065",
      "quotedRevenue": "3867",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-13T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0294",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-02-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 294: Pressure regulation alert. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-02-19T08:00",
      "respondedAt": "2026-02-19T09:00",
      "completedAt": "2026-02-19T10:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-19",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-22T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "472.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "228",
      "quotedRevenue": "627",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0295",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-03-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 295: Pressure regulation alert. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-03-28T08:00",
      "respondedAt": "2026-03-28T09:30",
      "completedAt": "2026-03-28T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-28",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-31T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "768",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-28T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0296",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-05-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 296: Pressure regulation alert. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-05-04T08:00",
      "respondedAt": "2026-05-04T10:00",
      "completedAt": "2026-05-10T08:00",
      "downtimeStart": "2026-05-04T08:00",
      "downtimeEnd": "2026-05-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-10",
      "revenue": "",
      "laborHours": "13.75",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "675",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-07T08:00",
      "expectedDurationHours": "14.25",
      "fieldHours": "5.5",
      "travelHours": "7.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4331.25",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3364",
      "quotedRevenue": "6347",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-04T17:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0297",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-10-03",
      "status": "Open",
      "notes": "SYNTHETIC CASE 297: Pressure regulation alert. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-09-29T08:00",
      "respondedAt": "2026-09-29T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-29T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-03T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F12-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-29T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0298",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-07-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 298: Pressure regulation alert. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-07-17T08:00",
      "respondedAt": "2026-07-17T11:00",
      "completedAt": "2026-07-27T00:00",
      "downtimeStart": "2026-07-17T08:00",
      "downtimeEnd": "2026-07-27T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-27",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-20T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1811.25",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2009",
      "quotedRevenue": "3701",
      "deliveryRequestedAt": "2026-07-17T08:00",
      "dispatchedAt": "2026-07-19T20:00",
      "deliveredAt": "2026-07-21T20:00",
      "promisedDeliveryAt": "2026-07-19T08:00",
      "onsiteArrivedAt": "2026-07-17T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0299",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-08-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 299: Pressure regulation alert. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-08-23T08:00",
      "respondedAt": "2026-08-23T11:30",
      "completedAt": "2026-08-24T02:00",
      "downtimeStart": "2026-08-23T08:00",
      "downtimeEnd": "2026-08-24T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-24",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-26T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-012",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1968.75",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2065",
      "quotedRevenue": "3867",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-23T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0300",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-012",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-10-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 300: Pressure regulation alert. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-012",
      "reportedAt": "2026-10-11T08:00",
      "respondedAt": "2026-10-11T08:30",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-11T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-14T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2126.25",
      "partsCharge": "1588.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2120",
      "quotedRevenue": "4032",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-11T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0301",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-05-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 301: Signal artifact. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-05-16T08:00",
      "respondedAt": "2026-05-16T11:00",
      "completedAt": "2026-05-16T20:00",
      "downtimeStart": "2026-05-16T08:00",
      "downtimeEnd": "2026-05-16T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-16",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-17T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1020",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1746",
      "quotedRevenue": "2660",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-16T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0302",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-06-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 302: Signal artifact. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-06-22T08:00",
      "respondedAt": "2026-06-22T11:30",
      "completedAt": "2026-06-22T23:00",
      "downtimeStart": "2026-06-22T08:00",
      "downtimeEnd": "2026-06-22T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-22",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-23T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-013",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1800",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-22T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0303",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 303: Signal artifact. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-07-29T08:00",
      "respondedAt": "2026-07-29T08:30",
      "completedAt": "2026-07-30T02:00",
      "downtimeStart": "2026-07-29T08:00",
      "downtimeEnd": "2026-07-30T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-30",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-30T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-013",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1854",
      "quotedRevenue": "1976",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-29T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0304",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-09-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 304: Signal artifact. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-09-04T08:00",
      "respondedAt": "2026-09-04T09:00",
      "completedAt": "2026-09-05T05:00",
      "downtimeStart": "2026-09-04T08:00",
      "downtimeEnd": "2026-09-05T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-05",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-09-05T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-013",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1380",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1908",
      "quotedRevenue": "1667",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-04T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0305",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-02-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 305: Signal artifact. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-02-06T08:00",
      "respondedAt": "2026-02-06T09:30",
      "completedAt": "2026-02-07T08:00",
      "downtimeStart": "2026-02-06T08:00",
      "downtimeEnd": "2026-02-07T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-07",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-07T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-013",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1962",
      "quotedRevenue": "356",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-06T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0306",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-03-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 306: Signal artifact. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-03-15T08:00",
      "respondedAt": "2026-03-15T10:00",
      "completedAt": "2026-03-16T11:00",
      "downtimeStart": "2026-03-15T08:00",
      "downtimeEnd": "2026-03-16T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-16",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-16T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-009",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2070",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-15T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0307",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-04-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 307: Signal artifact. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-04-21T08:00",
      "respondedAt": "2026-04-21T10:30",
      "completedAt": "2026-04-22T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-22",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-22T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-010",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "756",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-21T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0308",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-05-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 308: Signal artifact. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-05-28T08:00",
      "respondedAt": "2026-05-28T11:00",
      "completedAt": "2026-05-29T17:00",
      "downtimeStart": "2026-05-28T08:00",
      "downtimeEnd": "2026-05-29T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-29",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-29T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-011",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1800",
      "quotedRevenue": "1691",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-28T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0309",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-07-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 309: Signal artifact. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-07-04T08:00",
      "respondedAt": "2026-07-04T17:00",
      "completedAt": "2026-07-04T14:00",
      "downtimeStart": "2026-07-04T08:00",
      "downtimeEnd": "2026-07-04T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-04",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-05T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1854",
      "quotedRevenue": "2888",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-04T20:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0310",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-08-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 310: Signal artifact. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-08-10T08:00",
      "respondedAt": "2026-08-10T08:30",
      "completedAt": "2026-08-24T08:00",
      "downtimeStart": "2026-08-10T08:00",
      "downtimeEnd": "2026-08-24T08:00",
      "repairReceived": "2026-08-10T14:00",
      "repairReturned": "2026-08-24T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-08-24",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "2000",
      "travelCost": "270",
      "otherCost": "250",
      "expectedCloseAt": "2026-08-24T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1380",
      "partsCharge": "3100",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2718",
      "quotedRevenue": "4327",
      "deliveryRequestedAt": "2026-08-10T08:00",
      "dispatchedAt": "2026-08-11T08:00",
      "deliveredAt": "2026-08-15T08:00",
      "promisedDeliveryAt": "2026-08-12T22:00",
      "onsiteArrivedAt": "2026-08-10T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0311",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-10-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 311: Signal artifact. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T09:00",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-05T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1500",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1962",
      "quotedRevenue": "3116",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0312",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-02-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 312: Signal artifact. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-02-18T08:00",
      "respondedAt": "",
      "completedAt": "2026-02-18T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-02-18",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "120",
      "partsCost": "",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-19T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F13-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "2016",
      "quotedRevenue": "3230",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0313",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-09-25",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 313: Signal artifact. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-09-20T08:00",
      "respondedAt": "2026-09-20T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-20T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "0",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-25T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F13-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-20T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0314",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-05-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 314: Signal artifact. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-05-03T08:00",
      "respondedAt": "2026-05-03T10:30",
      "completedAt": "2026-05-04T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-04",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-06T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1140",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "810",
      "quotedRevenue": "1154",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-03T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0315",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-06-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 315: Signal artifact. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-06-09T08:00",
      "respondedAt": "2026-06-09T11:00",
      "completedAt": "2026-06-13T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-13",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-11T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "864",
      "quotedRevenue": "1268",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-09T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0316",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-07-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 316: Signal artifact. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-07-16T08:00",
      "respondedAt": "2026-07-16T11:30",
      "completedAt": "2026-07-18T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-18",
      "revenue": "",
      "laborHours": "13.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-17T08:00",
      "expectedDurationHours": "12.75",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "6",
      "installationFee": "3500",
      "faultCode": "SYN-F13-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3180",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2718",
      "quotedRevenue": "8037",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-16T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0317",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-10-10",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 317: Signal artifact. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T08:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F13-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0318",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-01-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 318: Signal artifact. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-01-24T08:00",
      "respondedAt": "2026-01-24T09:00",
      "completedAt": "2026-01-25T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-25",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-25T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1620",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2016",
      "quotedRevenue": "3230",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-24T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0319",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-03-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 319: Signal artifact. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-03-02T08:00",
      "respondedAt": "2026-03-02T09:30",
      "completedAt": "2026-03-02T10:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-02",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-03T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "240",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "162",
      "quotedRevenue": "299",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0320",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-04-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 320: Signal artifact. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-04-08T08:00",
      "respondedAt": "2026-04-08T10:00",
      "completedAt": "2026-04-08T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-08",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-09T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "810",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-08T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0321",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-05-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 321: Signal artifact. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-05-15T08:00",
      "respondedAt": "2026-05-15T10:30",
      "completedAt": "2026-05-18T08:00",
      "downtimeStart": "2026-05-15T08:00",
      "downtimeEnd": "2026-05-18T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-18",
      "revenue": "",
      "laborHours": "14.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "720",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-16T08:00",
      "expectedDurationHours": "13.75",
      "fieldHours": "6",
      "travelHours": "8",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3420",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3231",
      "quotedRevenue": "4940",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-15T18:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0322",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-09-22",
      "status": "Open",
      "notes": "SYNTHETIC CASE 322: Signal artifact. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-09-18T08:00",
      "respondedAt": "2026-09-18T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-18T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-22T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F13-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-18T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0323",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 323: Signal artifact. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-07-28T08:00",
      "respondedAt": "2026-07-28T11:30",
      "completedAt": "2026-08-04T00:00",
      "downtimeStart": "2026-07-28T08:00",
      "downtimeEnd": "2026-08-04T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-04",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-29T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1500",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1962",
      "quotedRevenue": "3116",
      "deliveryRequestedAt": "2026-07-28T08:00",
      "dispatchedAt": "2026-07-29T08:00",
      "deliveredAt": "2026-08-02T08:00",
      "promisedDeliveryAt": "2026-07-30T08:00",
      "onsiteArrivedAt": "2026-07-28T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0324",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-09-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 324: Signal artifact. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-09-03T08:00",
      "respondedAt": "2026-09-03T08:30",
      "completedAt": "2026-09-04T05:00",
      "downtimeStart": "2026-09-03T08:00",
      "downtimeEnd": "2026-09-04T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-04",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-09-04T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-013",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1620",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2016",
      "quotedRevenue": "3230",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-03T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0325",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-013",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-10-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 325: Signal artifact. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-013",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T09:00",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1020",
      "partsCharge": "1705",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1746",
      "quotedRevenue": "2660",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0326",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-05-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 326: Output consistency concern. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-05-27T08:00",
      "respondedAt": "2026-05-27T11:30",
      "completedAt": "2026-05-27T23:00",
      "downtimeStart": "2026-05-27T08:00",
      "downtimeEnd": "2026-05-27T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-27",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-29T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1457.5",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2178",
      "quotedRevenue": "3379",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-27T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0327",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-07-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 327: Output consistency concern. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-07-03T08:00",
      "respondedAt": "2026-07-03T08:30",
      "completedAt": "2026-07-04T02:00",
      "downtimeStart": "2026-07-03T08:00",
      "downtimeEnd": "2026-07-04T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-04",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-05T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-014",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2242",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-03T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0328",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-08-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 328: Output consistency concern. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-08-09T08:00",
      "respondedAt": "2026-08-09T09:00",
      "completedAt": "2026-08-10T05:00",
      "downtimeStart": "2026-08-09T08:00",
      "downtimeEnd": "2026-08-10T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-10",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-11T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-014",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2306",
      "quotedRevenue": "2321",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-09T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0329",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-01-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 329: Output consistency concern. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-01-11T08:00",
      "respondedAt": "2026-01-11T09:30",
      "completedAt": "2026-01-12T08:00",
      "downtimeStart": "2026-01-11T08:00",
      "downtimeEnd": "2026-01-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-12",
      "revenue": "",
      "laborHours": "7",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-13T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-014",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1855",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2370",
      "quotedRevenue": "2355",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-11T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0330",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-02-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 330: Output consistency concern. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-02-17T08:00",
      "respondedAt": "2026-02-17T10:00",
      "completedAt": "2026-02-18T11:00",
      "downtimeStart": "2026-02-17T08:00",
      "downtimeEnd": "2026-02-18T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-18",
      "revenue": "",
      "laborHours": "7.5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-19T08:00",
      "expectedDurationHours": "7.5",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-014",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2434",
      "quotedRevenue": "500",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-17T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0331",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-03-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 331: Output consistency concern. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-03-26T08:00",
      "respondedAt": "2026-03-26T10:30",
      "completedAt": "2026-03-27T14:00",
      "downtimeStart": "2026-03-26T08:00",
      "downtimeEnd": "2026-03-27T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-27",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-28T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-013",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2178",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-26T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0332",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-05-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 332: Output consistency concern. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-05-02T08:00",
      "respondedAt": "2026-05-02T11:00",
      "completedAt": "2026-05-03T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-03",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-04T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-014",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1062",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-02T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0333",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-06-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 333: Output consistency concern. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-06-08T08:00",
      "respondedAt": "2026-06-08T11:30",
      "completedAt": "2026-06-08T14:00",
      "downtimeStart": "2026-06-08T08:00",
      "downtimeEnd": "2026-06-08T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-08",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-10T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-015",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2242",
      "quotedRevenue": "1921",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-08T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0334",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-07-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 334: Output consistency concern. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-07-15T08:00",
      "respondedAt": "2026-07-15T18:00",
      "completedAt": "2026-07-15T17:00",
      "downtimeStart": "2026-07-15T08:00",
      "downtimeEnd": "2026-07-15T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-15",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-17T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1722.5",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2306",
      "quotedRevenue": "3644",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-15T21:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0335",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-09-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 335: Output consistency concern. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-08-21T08:00",
      "respondedAt": "2026-08-21T09:00",
      "completedAt": "2026-09-06T08:00",
      "downtimeStart": "2026-08-21T08:00",
      "downtimeEnd": "2026-09-06T08:00",
      "repairReceived": "2026-08-21T14:00",
      "repairReturned": "2026-09-06T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-09-06",
      "revenue": "",
      "laborHours": "7",
      "hourlyCost": "135",
      "partsCost": "2075",
      "travelCost": "315",
      "otherCost": "250",
      "expectedCloseAt": "2026-09-04T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1855",
      "partsCharge": "3216.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3225",
      "quotedRevenue": "5171",
      "deliveryRequestedAt": "2026-08-21T08:00",
      "dispatchedAt": "2026-08-22T20:00",
      "deliveredAt": "2026-08-26T20:00",
      "promisedDeliveryAt": "2026-08-28T12:00",
      "onsiteArrivedAt": "2026-08-21T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0336",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-10-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 336: Output consistency concern. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T09:30",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "7.5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "7.5",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1987.5",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2434",
      "quotedRevenue": "3909",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0337",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-03-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 337: Output consistency concern. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-03-01T08:00",
      "respondedAt": "",
      "completedAt": "2026-03-02T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-03-02",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "135",
      "partsCost": "",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-03T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F14-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "2114",
      "quotedRevenue": "3246",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0338",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-09-26",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 338: Output consistency concern. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-09-21T08:00",
      "respondedAt": "2026-09-21T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-21T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "567",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-26T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F14-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-21T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0339",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-05-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 339: Output consistency concern. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-05-14T08:00",
      "respondedAt": "2026-05-14T11:00",
      "completedAt": "2026-05-15T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-15",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-17T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1590",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1126",
      "quotedRevenue": "1690",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-14T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0340",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-06-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 340: Output consistency concern. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-06-20T08:00",
      "respondedAt": "2026-06-20T11:30",
      "completedAt": "2026-06-25T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-25",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-22T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1722.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1190",
      "quotedRevenue": "1823",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-20T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0341",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-07-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 341: Output consistency concern. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-07-27T08:00",
      "respondedAt": "2026-07-27T08:30",
      "completedAt": "2026-07-30T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-30",
      "revenue": "",
      "laborHours": "15.5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-29T08:00",
      "expectedDurationHours": "15.5",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "7",
      "installationFee": "4000",
      "faultCode": "SYN-F14-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4107.5",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3460",
      "quotedRevenue": "10029",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-27T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0342",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-10-11",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 342: Output consistency concern. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T09:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "9",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F14-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0343",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-02-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 343: Output consistency concern. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-02-04T08:00",
      "respondedAt": "2026-02-04T09:30",
      "completedAt": "2026-02-04T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-04",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-06T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1325",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2114",
      "quotedRevenue": "3246",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-04T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0344",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-03-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 344: Output consistency concern. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-03-13T08:00",
      "respondedAt": "2026-03-13T10:00",
      "completedAt": "2026-03-13T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-13",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-15T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "331.25",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "217",
      "quotedRevenue": "431",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0345",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-04-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 345: Output consistency concern. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-04-19T08:00",
      "respondedAt": "2026-04-19T10:30",
      "completedAt": "2026-04-19T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-19",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-21T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1126",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-19T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0346",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-05-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 346: Output consistency concern. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-05-26T08:00",
      "respondedAt": "2026-05-26T11:00",
      "completedAt": "2026-05-30T08:00",
      "downtimeStart": "2026-05-26T08:00",
      "downtimeEnd": "2026-05-30T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-30",
      "revenue": "",
      "laborHours": "15.5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "765",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-28T08:00",
      "expectedDurationHours": "15.5",
      "fieldHours": "6.5",
      "travelHours": "8.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4107.5",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3888",
      "quotedRevenue": "6029",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-26T19:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0347",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-09-23",
      "status": "Open",
      "notes": "SYNTHETIC CASE 347: Output consistency concern. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-09-19T08:00",
      "respondedAt": "2026-09-19T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-19T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-23T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F14-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-19T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0348",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-08-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 348: Output consistency concern. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-08-08T08:00",
      "respondedAt": "2026-08-08T08:30",
      "completedAt": "2026-08-16T00:00",
      "downtimeStart": "2026-08-08T08:00",
      "downtimeEnd": "2026-08-16T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-16",
      "revenue": "",
      "laborHours": "7.5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-10T08:00",
      "expectedDurationHours": "7.5",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1987.5",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2434",
      "quotedRevenue": "3909",
      "deliveryRequestedAt": "2026-08-08T08:00",
      "dispatchedAt": "2026-08-09T20:00",
      "deliveredAt": "2026-08-13T20:00",
      "promisedDeliveryAt": "2026-08-10T08:00",
      "onsiteArrivedAt": "2026-08-08T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0349",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-01-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 349: Output consistency concern. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-01-10T08:00",
      "respondedAt": "2026-01-10T09:00",
      "completedAt": "2026-01-11T08:00",
      "downtimeStart": "2026-01-10T08:00",
      "downtimeEnd": "2026-01-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-11",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-12T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-014",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1325",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2114",
      "quotedRevenue": "3246",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-10T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0350",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-014",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 350: Output consistency concern. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-014",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T09:30",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1457.5",
      "partsCharge": "1821.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2178",
      "quotedRevenue": "3379",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0351",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-06-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 351: Illumination fluctuation. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-06-07T08:00",
      "respondedAt": "2026-06-07T08:30",
      "completedAt": "2026-06-08T02:00",
      "downtimeStart": "2026-06-07T08:00",
      "downtimeEnd": "2026-06-08T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-08",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-10T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "942.5",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1843",
      "quotedRevenue": "3155",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-07T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0352",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-07-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 352: Illumination fluctuation. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-07-14T08:00",
      "respondedAt": "2026-07-14T09:00",
      "completedAt": "2026-07-15T05:00",
      "downtimeStart": "2026-07-14T08:00",
      "downtimeEnd": "2026-07-15T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-15",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-17T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-015",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1918",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-14T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0353",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-08-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 353: Illumination fluctuation. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-08-20T08:00",
      "respondedAt": "2026-08-20T09:30",
      "completedAt": "2026-08-21T08:00",
      "downtimeStart": "2026-08-20T08:00",
      "downtimeEnd": "2026-08-21T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-21",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-23T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-015",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1993",
      "quotedRevenue": "2691",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-20T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0354",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-01-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 354: Illumination fluctuation. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-01-22T08:00",
      "respondedAt": "2026-01-22T10:00",
      "completedAt": "2026-01-23T11:00",
      "downtimeStart": "2026-01-22T08:00",
      "downtimeEnd": "2026-01-23T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-23",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-25T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-015",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1377.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "2068",
      "quotedRevenue": "2103",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-22T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0355",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-03-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 355: Illumination fluctuation. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-02-28T08:00",
      "respondedAt": "2026-02-28T10:30",
      "completedAt": "2026-03-01T14:00",
      "downtimeStart": "2026-02-28T08:00",
      "downtimeEnd": "2026-03-01T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-01",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-03T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-015",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1693",
      "quotedRevenue": "656",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-28T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0356",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-04-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 356: Illumination fluctuation. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-04-06T08:00",
      "respondedAt": "2026-04-06T11:00",
      "completedAt": "2026-04-07T17:00",
      "downtimeStart": "2026-04-06T08:00",
      "downtimeEnd": "2026-04-07T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-07",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-09T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-017",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1843",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-06T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0357",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-05-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 357: Illumination fluctuation. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-05-13T08:00",
      "respondedAt": "2026-05-13T11:30",
      "completedAt": "2026-05-13T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-13",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-16T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-018",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "593",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-13T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0358",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-06-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 358: Illumination fluctuation. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-06-19T08:00",
      "respondedAt": "2026-06-19T08:30",
      "completedAt": "2026-06-19T17:00",
      "downtimeStart": "2026-06-19T08:00",
      "downtimeEnd": "2026-06-19T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-19",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-22T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-019",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1918",
      "quotedRevenue": "2166",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-19T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0359",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-07-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 359: Illumination fluctuation. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-07-26T08:00",
      "respondedAt": "2026-07-26T19:00",
      "completedAt": "2026-07-26T20:00",
      "downtimeStart": "2026-07-26T08:00",
      "downtimeEnd": "2026-07-26T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-26",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-29T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1232.5",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1993",
      "quotedRevenue": "3460",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-26T19:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0360",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-09-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 360: Illumination fluctuation. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-09-01T08:00",
      "respondedAt": "2026-09-01T09:30",
      "completedAt": "2026-09-19T08:00",
      "downtimeStart": "2026-09-01T08:00",
      "downtimeEnd": "2026-09-19T08:00",
      "repairReceived": "2026-09-01T14:00",
      "repairReturned": "2026-09-19T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-09-19",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "2150",
      "travelCost": "45",
      "otherCost": "250",
      "expectedCloseAt": "2026-09-15T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "3332.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2968",
      "quotedRevenue": "5077",
      "deliveryRequestedAt": "2026-09-01T08:00",
      "dispatchedAt": "2026-09-03T08:00",
      "deliveredAt": "2026-09-07T08:00",
      "promisedDeliveryAt": "2026-09-03T22:00",
      "onsiteArrivedAt": "2026-09-01T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0361",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 361: Illumination fluctuation. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T10:00",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "652.5",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1693",
      "quotedRevenue": "2851",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0362",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-03-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 362: Illumination fluctuation. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-03-12T08:00",
      "respondedAt": "",
      "completedAt": "2026-03-13T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-03-13",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "150",
      "partsCost": "",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-15T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F15-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1768",
      "quotedRevenue": "3003",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0363",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-09-27",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 363: Illumination fluctuation. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-09-22T08:00",
      "respondedAt": "2026-09-22T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-22T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "0",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-27T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F15-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-22T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0364",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-05-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 364: Illumination fluctuation. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-05-25T08:00",
      "respondedAt": "2026-05-25T11:30",
      "completedAt": "2026-05-26T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-26",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-28T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1087.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "668",
      "quotedRevenue": "1273",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-25T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0365",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-07-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 365: Illumination fluctuation. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-07-01T08:00",
      "respondedAt": "2026-07-01T08:30",
      "completedAt": "2026-07-07T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-07",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-03T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1232.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "743",
      "quotedRevenue": "1425",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-01T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0366",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-08-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 366: Illumination fluctuation. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-08-07T08:00",
      "respondedAt": "2026-08-07T09:00",
      "completedAt": "2026-08-10T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-10",
      "revenue": "",
      "laborHours": "14.25",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-10T08:00",
      "expectedDurationHours": "14.75",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "8",
      "installationFee": "4500",
      "faultCode": "SYN-F15-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4132.5",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3493",
      "quotedRevenue": "11230",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-07T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0367",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-10-05",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 367: Illumination fluctuation. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-10-03T08:00",
      "respondedAt": "2026-10-03T09:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-05T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F15-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-03T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0368",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-02-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 368: Illumination fluctuation. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-02-15T08:00",
      "respondedAt": "2026-02-15T10:00",
      "completedAt": "2026-02-15T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-15",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-18T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "797.5",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1768",
      "quotedRevenue": "3003",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-15T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0369",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-03-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 369: Illumination fluctuation. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-03-24T08:00",
      "respondedAt": "2026-03-24T10:30",
      "completedAt": "2026-03-24T11:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-24",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-27T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "435",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "285",
      "quotedRevenue": "588",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0370",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-05-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 370: Illumination fluctuation. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-04-30T08:00",
      "respondedAt": "2026-04-30T11:00",
      "completedAt": "2026-04-30T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-30",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-03T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "668",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-30T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0371",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-06-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 371: Illumination fluctuation. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-06-06T08:00",
      "respondedAt": "2026-06-06T11:30",
      "completedAt": "2026-06-11T08:00",
      "downtimeStart": "2026-06-06T08:00",
      "downtimeEnd": "2026-06-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-06-11",
      "revenue": "",
      "laborHours": "13.25",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "495",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-09T08:00",
      "expectedDurationHours": "13.75",
      "fieldHours": "7",
      "travelHours": "5.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3842.5",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3793",
      "quotedRevenue": "6200",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-06T17:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0372",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-09-24",
      "status": "Open",
      "notes": "SYNTHETIC CASE 372: Illumination fluctuation. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-09-20T08:00",
      "respondedAt": "2026-09-20T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-20T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-24T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F15-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-20T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0373",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-08-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 373: Illumination fluctuation. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-08-19T08:00",
      "respondedAt": "2026-08-19T09:00",
      "completedAt": "2026-08-28T00:00",
      "downtimeStart": "2026-08-19T08:00",
      "downtimeEnd": "2026-08-28T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-28",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-22T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "652.5",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1693",
      "quotedRevenue": "2851",
      "deliveryRequestedAt": "2026-08-19T08:00",
      "dispatchedAt": "2026-08-21T08:00",
      "deliveredAt": "2026-08-25T08:00",
      "promisedDeliveryAt": "2026-08-21T08:00",
      "onsiteArrivedAt": "2026-08-19T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0374",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-01-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 374: Illumination fluctuation. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-01-21T08:00",
      "respondedAt": "2026-01-21T09:30",
      "completedAt": "2026-01-22T11:00",
      "downtimeStart": "2026-01-21T08:00",
      "downtimeEnd": "2026-01-22T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-22",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-24T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-015",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "797.5",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1768",
      "quotedRevenue": "3003",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-21T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0375",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-015",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 375: Illumination fluctuation. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-015",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T10:00",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "942.5",
      "partsCharge": "1937.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1843",
      "quotedRevenue": "3155",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0376",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-06-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 376: Position control interruption. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-06-18T08:00",
      "respondedAt": "2026-06-18T09:00",
      "completedAt": "2026-06-19T05:00",
      "downtimeStart": "2026-06-18T08:00",
      "downtimeEnd": "2026-06-19T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-19",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-19T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1181.25",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1903",
      "quotedRevenue": "3145",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-18T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0377",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-07-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 377: Position control interruption. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-07-25T08:00",
      "respondedAt": "2026-07-25T09:30",
      "completedAt": "2026-07-26T08:00",
      "downtimeStart": "2026-07-25T08:00",
      "downtimeEnd": "2026-07-26T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-26",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-26T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-016",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1950",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-25T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0378",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-09-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 378: Position control interruption. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-08-31T08:00",
      "respondedAt": "2026-08-31T10:00",
      "completedAt": "2026-09-01T11:00",
      "downtimeStart": "2026-08-31T08:00",
      "downtimeEnd": "2026-09-01T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-01",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-09-01T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-016",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1998",
      "quotedRevenue": "2592",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-31T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0379",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-02-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 379: Position control interruption. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-02-02T08:00",
      "respondedAt": "2026-02-02T10:30",
      "completedAt": "2026-02-03T14:00",
      "downtimeStart": "2026-02-02T08:00",
      "downtimeEnd": "2026-02-03T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-03",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-03T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-016",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "708.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1761",
      "quotedRevenue": "1315",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-02T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0380",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-03-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 380: Position control interruption. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-03-11T08:00",
      "respondedAt": "2026-03-11T11:00",
      "completedAt": "2026-03-12T17:00",
      "downtimeStart": "2026-03-11T08:00",
      "downtimeEnd": "2026-03-12T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-12",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-12T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-016",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1809",
      "quotedRevenue": "641",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-11T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0381",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-04-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 381: Position control interruption. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-04-17T08:00",
      "respondedAt": "2026-04-17T11:30",
      "completedAt": "2026-04-17T14:00",
      "downtimeStart": "2026-04-17T08:00",
      "downtimeEnd": "2026-04-17T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-17",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-18T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-021",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1903",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-17T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0382",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-05-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 382: Position control interruption. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-05-24T08:00",
      "respondedAt": "2026-05-24T08:30",
      "completedAt": "2026-05-24T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-24",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-25T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-022",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "512",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-24T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0383",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-07-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 383: Position control interruption. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-06-30T08:00",
      "respondedAt": "2026-06-30T09:00",
      "completedAt": "2026-06-30T20:00",
      "downtimeStart": "2026-06-30T08:00",
      "downtimeEnd": "2026-06-30T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-30",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-01T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-023",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1950",
      "quotedRevenue": "2022",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-30T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0384",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-08-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 384: Position control interruption. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-08-06T08:00",
      "respondedAt": "2026-08-06T20:00",
      "completedAt": "2026-08-06T23:00",
      "downtimeStart": "2026-08-06T08:00",
      "downtimeEnd": "2026-08-06T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-06",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-07T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1998",
      "quotedRevenue": "3444",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-06T21:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0385",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-01-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 385: Position control interruption. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-01-08T08:00",
      "respondedAt": "2026-01-08T10:00",
      "completedAt": "2026-01-28T08:00",
      "downtimeStart": "2026-01-08T08:00",
      "downtimeEnd": "2026-01-28T08:00",
      "repairReceived": "2026-01-08T14:00",
      "repairReturned": "2026-01-28T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-01-28",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "90",
      "partsCost": "2225",
      "travelCost": "90",
      "otherCost": "250",
      "expectedCloseAt": "2026-01-22T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "708.75",
      "partsCharge": "3448.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2706",
      "quotedRevenue": "4021",
      "deliveryRequestedAt": "2026-01-08T08:00",
      "dispatchedAt": "2026-01-10T20:00",
      "deliveredAt": "2026-01-14T20:00",
      "promisedDeliveryAt": "2026-01-15T12:00",
      "onsiteArrivedAt": "2026-01-08T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0386",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 386: Position control interruption. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T10:30",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "866.25",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1809",
      "quotedRevenue": "2845",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0387",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-03-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 387: Position control interruption. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-03-23T08:00",
      "respondedAt": "",
      "completedAt": "2026-03-24T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-03-24",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-24T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F16-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1856",
      "quotedRevenue": "2995",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0388",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-09-28",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 388: Position control interruption. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-09-23T08:00",
      "respondedAt": "2026-09-23T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-23T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "604.4871794871794",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-28T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F16-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-23T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0389",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-06-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 389: Position control interruption. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-06-05T08:00",
      "respondedAt": "2026-06-05T08:30",
      "completedAt": "2026-06-06T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-06",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-08T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1338.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "559",
      "quotedRevenue": "1343",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-05T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0390",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 390: Position control interruption. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-07-12T08:00",
      "respondedAt": "2026-07-12T09:00",
      "completedAt": "2026-07-16T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-16",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-14T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "606",
      "quotedRevenue": "1493",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-12T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0391",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-08-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 391: Position control interruption. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-08-18T08:00",
      "respondedAt": "2026-08-18T09:30",
      "completedAt": "2026-08-19T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-19",
      "revenue": "",
      "laborHours": "7.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-19T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "4",
      "installationFee": "2500",
      "faultCode": "SYN-F16-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2441.25",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2281",
      "quotedRevenue": "6717",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-18T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0392",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-10-06",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 392: Position control interruption. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-10-04T08:00",
      "respondedAt": "2026-10-04T10:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F16-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-04T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0393",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-02-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 393: Position control interruption. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-02-26T08:00",
      "respondedAt": "2026-02-26T10:30",
      "completedAt": "2026-02-26T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-26",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-27T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1023.75",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1856",
      "quotedRevenue": "2995",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-26T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0394",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-04-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 394: Position control interruption. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-04-04T08:00",
      "respondedAt": "2026-04-04T11:00",
      "completedAt": "2026-04-04T12:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-04",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-05T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "315",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "158",
      "quotedRevenue": "371",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0395",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-05-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 395: Position control interruption. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-05-11T08:00",
      "respondedAt": "2026-05-11T11:30",
      "completedAt": "2026-05-12T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-12",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-12T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "559",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-11T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0396",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-06-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 396: Position control interruption. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-06-17T08:00",
      "respondedAt": "2026-06-17T08:30",
      "completedAt": "2026-06-23T08:00",
      "downtimeStart": "2026-06-17T08:00",
      "downtimeEnd": "2026-06-23T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-06-23",
      "revenue": "",
      "laborHours": "13.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "540",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-18T08:00",
      "expectedDurationHours": "13.25",
      "fieldHours": "7.5",
      "travelHours": "6",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4331.25",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3321",
      "quotedRevenue": "6137",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-17T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0397",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-09-25",
      "status": "Open",
      "notes": "SYNTHETIC CASE 397: Position control interruption. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-09-21T08:00",
      "respondedAt": "2026-09-21T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-21T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-25T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F16-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-21T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0398",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-08-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 398: Position control interruption. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-08-30T08:00",
      "respondedAt": "2026-08-30T09:30",
      "completedAt": "2026-09-09T00:00",
      "downtimeStart": "2026-08-30T08:00",
      "downtimeEnd": "2026-09-09T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-09",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-31T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "866.25",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1809",
      "quotedRevenue": "2845",
      "deliveryRequestedAt": "2026-08-30T08:00",
      "dispatchedAt": "2026-09-01T20:00",
      "deliveredAt": "2026-09-05T20:00",
      "promisedDeliveryAt": "2026-09-01T08:00",
      "onsiteArrivedAt": "2026-08-30T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0399",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-02-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 399: Position control interruption. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-02-01T08:00",
      "respondedAt": "2026-02-01T10:00",
      "completedAt": "2026-02-02T14:00",
      "downtimeStart": "2026-02-01T08:00",
      "downtimeEnd": "2026-02-02T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-02",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-02T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-016",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1023.75",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1856",
      "quotedRevenue": "2995",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-01T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0400",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-016",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 400: Position control interruption. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-016",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T10:30",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1181.25",
      "partsCharge": "2053.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1903",
      "quotedRevenue": "3145",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0401",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-07-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 401: Cycle completion alert. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-06-29T08:00",
      "respondedAt": "2026-06-29T09:30",
      "completedAt": "2026-06-30T08:00",
      "downtimeStart": "2026-06-29T08:00",
      "downtimeEnd": "2026-06-30T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-30",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-01T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1200",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1908",
      "quotedRevenue": "3470",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-29T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0402",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-08-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 402: Cycle completion alert. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-08-05T08:00",
      "respondedAt": "2026-08-05T10:00",
      "completedAt": "2026-08-06T11:00",
      "downtimeStart": "2026-08-05T08:00",
      "downtimeEnd": "2026-08-06T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-06",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-07T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-017",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1955",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-05T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0403",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-01-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 403: Cycle completion alert. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-01-07T08:00",
      "respondedAt": "2026-01-07T10:30",
      "completedAt": "2026-01-08T14:00",
      "downtimeStart": "2026-01-07T08:00",
      "downtimeEnd": "2026-01-08T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-08",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-09T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-017",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1719",
      "quotedRevenue": "2570",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-07T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0404",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-02-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 404: Cycle completion alert. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-02-13T08:00",
      "respondedAt": "2026-02-13T11:00",
      "completedAt": "2026-02-14T17:00",
      "downtimeStart": "2026-02-13T08:00",
      "downtimeEnd": "2026-02-14T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-14",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-15T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-017",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "840",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1766",
      "quotedRevenue": "1240",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-13T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0405",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-03-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 405: Cycle completion alert. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-03-22T08:00",
      "respondedAt": "2026-03-22T11:30",
      "completedAt": "2026-03-22T14:00",
      "downtimeStart": "2026-03-22T08:00",
      "downtimeEnd": "2026-03-22T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-22",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-24T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-017",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1814",
      "quotedRevenue": "400",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-22T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0406",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-04-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 406: Cycle completion alert. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-04-28T08:00",
      "respondedAt": "2026-04-28T08:30",
      "completedAt": "2026-04-28T17:00",
      "downtimeStart": "2026-04-28T08:00",
      "downtimeEnd": "2026-04-28T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-28",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-30T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-025",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1908",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-28T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0407",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-06-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 407: Cycle completion alert. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-06-04T08:00",
      "respondedAt": "2026-06-04T09:00",
      "completedAt": "2026-06-04T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-04",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-06T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-026",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "648",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-04T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0408",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-07-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 408: Cycle completion alert. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-07-11T08:00",
      "respondedAt": "2026-07-11T09:30",
      "completedAt": "2026-07-11T23:00",
      "downtimeStart": "2026-07-11T08:00",
      "downtimeEnd": "2026-07-11T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-11",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-13T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-027",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1955",
      "quotedRevenue": "2270",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-11T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0409",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-08-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 409: Cycle completion alert. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-08-17T08:00",
      "respondedAt": "2026-08-17T13:00",
      "completedAt": "2026-08-18T02:00",
      "downtimeStart": "2026-08-17T08:00",
      "downtimeEnd": "2026-08-18T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-18",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-19T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "720",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1719",
      "quotedRevenue": "2990",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-17T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0410",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-02-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 410: Cycle completion alert. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-01-19T08:00",
      "respondedAt": "2026-01-19T10:30",
      "completedAt": "2026-02-10T08:00",
      "downtimeStart": "2026-01-19T08:00",
      "downtimeEnd": "2026-02-10T08:00",
      "repairReceived": "2026-01-19T14:00",
      "repairReturned": "2026-02-10T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-02-10",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "105",
      "partsCost": "2300",
      "travelCost": "135",
      "otherCost": "250",
      "expectedCloseAt": "2026-02-02T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "840",
      "partsCharge": "3565",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2576",
      "quotedRevenue": "4505",
      "deliveryRequestedAt": "2026-01-19T08:00",
      "dispatchedAt": "2026-01-20T08:00",
      "deliveredAt": "2026-01-22T08:00",
      "promisedDeliveryAt": "2026-01-21T22:00",
      "onsiteArrivedAt": "2026-01-19T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0411",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 411: Cycle completion alert. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T11:00",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "960",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1814",
      "quotedRevenue": "3230",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0412",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-04-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 412: Cycle completion alert. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-04-03T08:00",
      "respondedAt": "",
      "completedAt": "2026-04-04T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-04-04",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "105",
      "partsCost": "",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-05T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F17-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1861",
      "quotedRevenue": "3350",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0413",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-09-29",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 413: Cycle completion alert. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-09-24T08:00",
      "respondedAt": "2026-09-24T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-24T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "0",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-29T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F17-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-24T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0414",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-06-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 414: Cycle completion alert. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-06-16T08:00",
      "respondedAt": "2026-06-16T09:00",
      "completedAt": "2026-06-17T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-17",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-19T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1320",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "695",
      "quotedRevenue": "1420",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-16T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0415",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-07-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 415: Cycle completion alert. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-07-23T08:00",
      "respondedAt": "2026-07-23T09:30",
      "completedAt": "2026-07-28T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-28",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-25T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "720",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "459",
      "quotedRevenue": "820",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-23T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0416",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-08-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 416: Cycle completion alert. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-08-29T08:00",
      "respondedAt": "2026-08-29T10:00",
      "completedAt": "2026-08-31T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-31",
      "revenue": "",
      "laborHours": "10",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-31T08:00",
      "expectedDurationHours": "10",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "5",
      "installationFee": "3000",
      "faultCode": "SYN-F17-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2400",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2381",
      "quotedRevenue": "7670",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-29T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0417",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-10-07",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 417: Cycle completion alert. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T10:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F17-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0418",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-03-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 418: Cycle completion alert. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-03-09T08:00",
      "respondedAt": "2026-03-09T11:00",
      "completedAt": "2026-03-09T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-09",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-11T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1080",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1861",
      "quotedRevenue": "3350",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-09T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0419",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-04-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 419: Cycle completion alert. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-04-15T08:00",
      "respondedAt": "2026-04-15T11:30",
      "completedAt": "2026-04-15T12:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-15",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-17T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "300",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "172",
      "quotedRevenue": "400",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0420",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-05-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 420: Cycle completion alert. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-05-22T08:00",
      "respondedAt": "2026-05-22T08:30",
      "completedAt": "2026-05-23T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-23",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-24T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "695",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-22T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0421",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-06-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 421: Cycle completion alert. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-06-28T08:00",
      "respondedAt": "2026-06-28T09:00",
      "completedAt": "2026-07-01T08:00",
      "downtimeStart": "2026-06-28T08:00",
      "downtimeEnd": "2026-07-01T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-01",
      "revenue": "",
      "laborHours": "12",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "585",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-30T08:00",
      "expectedDurationHours": "12",
      "fieldHours": "5",
      "travelHours": "6.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2880",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2975",
      "quotedRevenue": "5150",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-28T15:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0422",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-09-26",
      "status": "Open",
      "notes": "SYNTHETIC CASE 422: Cycle completion alert. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-09-22T08:00",
      "respondedAt": "2026-09-22T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-22T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-26T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F17-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-22T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0423",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-01-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 423: Cycle completion alert. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-01-06T08:00",
      "respondedAt": "2026-01-06T10:00",
      "completedAt": "2026-01-13T00:00",
      "downtimeStart": "2026-01-06T08:00",
      "downtimeEnd": "2026-01-13T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-13",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-08T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "960",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1814",
      "quotedRevenue": "3230",
      "deliveryRequestedAt": "2026-01-06T08:00",
      "dispatchedAt": "2026-01-07T08:00",
      "deliveredAt": "2026-01-09T08:00",
      "promisedDeliveryAt": "2026-01-08T08:00",
      "onsiteArrivedAt": "2026-01-06T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0424",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-02-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 424: Cycle completion alert. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-02-12T08:00",
      "respondedAt": "2026-02-12T10:30",
      "completedAt": "2026-02-13T17:00",
      "downtimeStart": "2026-02-12T08:00",
      "downtimeEnd": "2026-02-13T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-13",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-14T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-017",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1080",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1861",
      "quotedRevenue": "3350",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-12T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0425",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-017",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-10-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 425: Cycle completion alert. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-017",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T11:00",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-12T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1200",
      "partsCharge": "2170",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1908",
      "quotedRevenue": "3470",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0426",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-07-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 426: Vibration during cycle. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-07-10T08:00",
      "respondedAt": "2026-07-10T10:00",
      "completedAt": "2026-07-11T11:00",
      "downtimeStart": "2026-07-10T08:00",
      "downtimeEnd": "2026-07-11T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-11",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-13T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1656.25",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2342",
      "quotedRevenue": "4271",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-10T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0427",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-08-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 427: Vibration during cycle. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-08-16T08:00",
      "respondedAt": "2026-08-16T10:30",
      "completedAt": "2026-08-17T14:00",
      "downtimeStart": "2026-08-16T08:00",
      "downtimeEnd": "2026-08-17T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-17",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-19T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-018",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2057",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-16T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0428",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-01-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 428: Vibration during cycle. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-01-18T08:00",
      "respondedAt": "2026-01-18T11:00",
      "completedAt": "2026-01-19T17:00",
      "downtimeStart": "2026-01-18T08:00",
      "downtimeEnd": "2026-01-19T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-19",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-21T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-018",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2114",
      "quotedRevenue": "2952",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-18T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0429",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-02-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 429: Vibration during cycle. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-02-24T08:00",
      "respondedAt": "2026-02-24T11:30",
      "completedAt": "2026-02-24T14:00",
      "downtimeStart": "2026-02-24T08:00",
      "downtimeEnd": "2026-02-24T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-24",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-27T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-018",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1258.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2171",
      "quotedRevenue": "1873",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-24T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0430",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-04-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 430: Vibration during cycle. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-04-02T08:00",
      "respondedAt": "2026-04-02T08:30",
      "completedAt": "2026-04-02T17:00",
      "downtimeStart": "2026-04-02T08:00",
      "downtimeEnd": "2026-04-02T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-02",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-05T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-018",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2228",
      "quotedRevenue": "551",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-02T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0431",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-05-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 431: Vibration during cycle. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-05-09T08:00",
      "respondedAt": "2026-05-09T09:00",
      "completedAt": "2026-05-09T20:00",
      "downtimeStart": "2026-05-09T08:00",
      "downtimeEnd": "2026-05-09T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-09",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-12T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-029",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2342",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-09T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0432",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-06-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 432: Vibration during cycle. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-06-15T08:00",
      "respondedAt": "2026-06-15T09:30",
      "completedAt": "2026-06-15T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-15",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-18T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-030",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "941",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-15T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0433",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-07-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 433: Vibration during cycle. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-07-22T08:00",
      "respondedAt": "2026-07-22T10:00",
      "completedAt": "2026-07-23T02:00",
      "downtimeStart": "2026-07-22T08:00",
      "downtimeEnd": "2026-07-23T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-23",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-25T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-031",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2057",
      "quotedRevenue": "2532",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-22T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0434",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-08-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 434: Vibration during cycle. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-08-28T08:00",
      "respondedAt": "2026-08-28T14:00",
      "completedAt": "2026-08-29T05:00",
      "downtimeStart": "2026-08-28T08:00",
      "downtimeEnd": "2026-08-29T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-29",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-31T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1126.25",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2114",
      "quotedRevenue": "3714",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-28T16:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0435",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-02-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 435: Vibration during cycle. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-01-30T08:00",
      "respondedAt": "2026-01-30T11:00",
      "completedAt": "2026-02-23T08:00",
      "downtimeStart": "2026-01-30T08:00",
      "downtimeEnd": "2026-02-23T08:00",
      "repairReceived": "2026-01-30T14:00",
      "repairReturned": "2026-02-23T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-02-23",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "2375",
      "travelCost": "180",
      "otherCost": "250",
      "expectedCloseAt": "2026-02-13T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1258.75",
      "partsCharge": "3681.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3026",
      "quotedRevenue": "5318",
      "deliveryRequestedAt": "2026-01-30T08:00",
      "dispatchedAt": "2026-01-31T20:00",
      "deliveredAt": "2026-02-02T20:00",
      "promisedDeliveryAt": "2026-02-06T12:00",
      "onsiteArrivedAt": "2026-01-30T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0436",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-10-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 436: Vibration during cycle. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T11:30",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-13T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1391.25",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2228",
      "quotedRevenue": "3993",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0437",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-04-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 437: Vibration during cycle. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-04-14T08:00",
      "respondedAt": "",
      "completedAt": "2026-04-15T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-04-15",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-17T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F18-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "2285",
      "quotedRevenue": "4132",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0438",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-09-30",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 438: Vibration during cycle. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-09-25T08:00",
      "respondedAt": "2026-09-25T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-25T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "665.3225806451613",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-30T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F18-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-25T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0439",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-06-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 439: Vibration during cycle. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-06-27T08:00",
      "respondedAt": "2026-06-27T09:30",
      "completedAt": "2026-06-27T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-27",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-30T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "993.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "656",
      "quotedRevenue": "1175",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-27T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0440",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-08-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 440: Vibration during cycle. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-08-03T08:00",
      "respondedAt": "2026-08-03T10:00",
      "completedAt": "2026-08-09T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-09",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-05T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1126.25",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "713",
      "quotedRevenue": "1314",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-03T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0441",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-01-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 441: Vibration during cycle. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-01-05T08:00",
      "respondedAt": "2026-01-05T10:30",
      "completedAt": "2026-01-07T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-07",
      "revenue": "",
      "laborHours": "12.25",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-08T08:00",
      "expectedDurationHours": "12.75",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "6",
      "installationFee": "3500",
      "faultCode": "SYN-F18-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3246.25",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3026",
      "quotedRevenue": "9615",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-05T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0442",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-10-08",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 442: Vibration during cycle. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T11:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F18-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0443",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-03-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 443: Vibration during cycle. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-03-20T08:00",
      "respondedAt": "2026-03-20T11:30",
      "completedAt": "2026-03-21T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-21",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-23T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1523.75",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2285",
      "quotedRevenue": "4132",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-20T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0444",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-04-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 444: Vibration during cycle. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-04-26T08:00",
      "respondedAt": "2026-04-26T08:30",
      "completedAt": "2026-04-26T09:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-26",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-29T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "397.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "228",
      "quotedRevenue": "549",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0445",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-06-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 445: Vibration during cycle. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-06-02T08:00",
      "respondedAt": "2026-06-02T09:00",
      "completedAt": "2026-06-03T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-03",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-05T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "656",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-02T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0446",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-07-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 446: Vibration during cycle. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-07-09T08:00",
      "respondedAt": "2026-07-09T09:30",
      "completedAt": "2026-07-13T08:00",
      "downtimeStart": "2026-07-09T08:00",
      "downtimeEnd": "2026-07-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-13",
      "revenue": "",
      "laborHours": "13.25",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "630",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-12T08:00",
      "expectedDurationHours": "13.75",
      "fieldHours": "5.5",
      "travelHours": "7",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3511.25",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3567",
      "quotedRevenue": "6219",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-09T16:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0447",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-09-27",
      "status": "Open",
      "notes": "SYNTHETIC CASE 447: Vibration during cycle. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-09-23T08:00",
      "respondedAt": "2026-09-23T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-23T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-27T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F18-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-23T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0448",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-01-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 448: Vibration during cycle. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-01-17T08:00",
      "respondedAt": "2026-01-17T10:30",
      "completedAt": "2026-01-25T00:00",
      "downtimeStart": "2026-01-17T08:00",
      "downtimeEnd": "2026-01-25T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-25",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-20T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1391.25",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2228",
      "quotedRevenue": "3993",
      "deliveryRequestedAt": "2026-01-17T08:00",
      "dispatchedAt": "2026-01-18T20:00",
      "deliveredAt": "2026-01-20T20:00",
      "promisedDeliveryAt": "2026-01-19T08:00",
      "onsiteArrivedAt": "2026-01-17T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0449",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-02-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 449: Vibration during cycle. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-02-23T08:00",
      "respondedAt": "2026-02-23T11:00",
      "completedAt": "2026-02-23T14:00",
      "downtimeStart": "2026-02-23T08:00",
      "downtimeEnd": "2026-02-23T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-23",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-26T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-018",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1523.75",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2285",
      "quotedRevenue": "4132",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-23T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0450",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-018",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-10-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 450: Vibration during cycle. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-018",
      "reportedAt": "2026-10-11T08:00",
      "respondedAt": "2026-10-11T11:30",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-11T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-14T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1656.25",
      "partsCharge": "2286.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2342",
      "quotedRevenue": "4271",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-11T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0451",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-07-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 451: Quality-control variance. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-07-21T08:00",
      "respondedAt": "2026-07-21T10:30",
      "completedAt": "2026-07-22T14:00",
      "downtimeStart": "2026-07-21T08:00",
      "downtimeEnd": "2026-07-22T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-22",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-22T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1087.5",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2341",
      "quotedRevenue": "3387",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-21T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0452",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-08-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 452: Quality-control variance. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-08-27T08:00",
      "respondedAt": "2026-08-27T11:00",
      "completedAt": "2026-08-28T17:00",
      "downtimeStart": "2026-08-27T08:00",
      "downtimeEnd": "2026-08-28T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-28",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-28T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-019",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2409",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-27T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0453",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-01-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 453: Quality-control variance. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-01-29T08:00",
      "respondedAt": "2026-01-29T11:30",
      "completedAt": "2026-01-29T14:00",
      "downtimeStart": "2026-01-29T08:00",
      "downtimeEnd": "2026-01-29T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-29",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-30T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-019",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "2476",
      "quotedRevenue": "2829",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-29T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0454",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-03-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 454: Quality-control variance. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-03-07T08:00",
      "respondedAt": "2026-03-07T08:30",
      "completedAt": "2026-03-07T17:00",
      "downtimeStart": "2026-03-07T08:00",
      "downtimeEnd": "2026-03-07T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-07",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-08T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-019",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1522.5",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "2544",
      "quotedRevenue": "1993",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-07T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0455",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-04-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 455: Quality-control variance. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-04-13T08:00",
      "respondedAt": "2026-04-13T09:00",
      "completedAt": "2026-04-13T20:00",
      "downtimeStart": "2026-04-13T08:00",
      "downtimeEnd": "2026-04-13T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-13",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-14T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-019",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "2611",
      "quotedRevenue": "546",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-13T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0456",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-05-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 456: Quality-control variance. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-05-20T08:00",
      "respondedAt": "2026-05-20T09:30",
      "completedAt": "2026-05-20T23:00",
      "downtimeStart": "2026-05-20T08:00",
      "downtimeEnd": "2026-05-20T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-20",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-21T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-033",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2746",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-20T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0457",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-06-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 457: Quality-control variance. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-06-26T08:00",
      "respondedAt": "2026-06-26T10:00",
      "completedAt": "2026-06-27T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-27",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-27T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-034",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "791",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-26T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0458",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-08-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 458: Quality-control variance. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-08-02T08:00",
      "respondedAt": "2026-08-02T10:30",
      "completedAt": "2026-08-03T05:00",
      "downtimeStart": "2026-08-02T08:00",
      "downtimeEnd": "2026-08-03T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-03",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-03T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-035",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2409",
      "quotedRevenue": "2354",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-02T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0459",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-01-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 459: Quality-control variance. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-01-04T08:00",
      "respondedAt": "2026-01-04T15:00",
      "completedAt": "2026-01-05T08:00",
      "downtimeStart": "2026-01-04T08:00",
      "downtimeEnd": "2026-01-05T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-05",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-05T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2476",
      "quotedRevenue": "3662",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-04T17:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0460",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-02-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 460: Quality-control variance. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-02-10T08:00",
      "respondedAt": "2026-02-10T11:30",
      "completedAt": "2026-03-08T08:00",
      "downtimeStart": "2026-02-10T08:00",
      "downtimeEnd": "2026-03-08T08:00",
      "repairReceived": "2026-02-10T14:00",
      "repairReturned": "2026-03-08T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-03-08",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "2450",
      "travelCost": "225",
      "otherCost": "250",
      "expectedCloseAt": "2026-02-24T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1522.5",
      "partsCharge": "3797.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3444",
      "quotedRevenue": "5125",
      "deliveryRequestedAt": "2026-02-10T08:00",
      "dispatchedAt": "2026-02-12T08:00",
      "deliveredAt": "2026-02-14T08:00",
      "promisedDeliveryAt": "2026-02-12T22:00",
      "onsiteArrivedAt": "2026-02-10T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0461",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-10-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 461: Quality-control variance. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T08:30",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-05T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1667.5",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2611",
      "quotedRevenue": "3938",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0462",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-04-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 462: Quality-control variance. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-04-25T08:00",
      "respondedAt": "",
      "completedAt": "2026-04-26T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-04-26",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "135",
      "partsCost": "",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-26T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F19-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "2679",
      "quotedRevenue": "4076",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0463",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-01",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 463: Quality-control variance. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-09-26T08:00",
      "respondedAt": "2026-09-26T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-26T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "0",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-01T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F19-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-26T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0464",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-07-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 464: Quality-control variance. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-07-08T08:00",
      "respondedAt": "2026-07-08T10:00",
      "completedAt": "2026-07-08T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-08",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-11T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1232.5",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "859",
      "quotedRevenue": "1242",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-08T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0465",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-08-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 465: Quality-control variance. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-08-14T08:00",
      "respondedAt": "2026-08-14T10:30",
      "completedAt": "2026-08-18T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-18",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-16T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "926",
      "quotedRevenue": "1380",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-14T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0466",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-01-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 466: Quality-control variance. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-01-16T08:00",
      "respondedAt": "2026-01-16T11:00",
      "completedAt": "2026-01-19T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-19",
      "revenue": "",
      "laborHours": "13.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-17T08:00",
      "expectedDurationHours": "13.25",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "7",
      "installationFee": "4000",
      "faultCode": "SYN-F19-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3987.5",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3691",
      "quotedRevenue": "9942",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-16T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0467",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-10-09",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 467: Quality-control variance. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T11:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F19-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0468",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-04-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 468: Quality-control variance. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-03-31T08:00",
      "respondedAt": "2026-03-31T08:30",
      "completedAt": "2026-04-01T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-01",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-01T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1812.5",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2679",
      "quotedRevenue": "4076",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-31T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0469",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-05-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 469: Quality-control variance. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-05-07T08:00",
      "respondedAt": "2026-05-07T09:00",
      "completedAt": "2026-05-07T10:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-07",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-08T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "290",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "195",
      "quotedRevenue": "347",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0470",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 470: Quality-control variance. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-06-13T08:00",
      "respondedAt": "2026-06-13T09:30",
      "completedAt": "2026-06-14T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-14",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "859",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-13T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0471",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-07-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 471: Quality-control variance. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-07-20T08:00",
      "respondedAt": "2026-07-20T10:00",
      "completedAt": "2026-07-25T08:00",
      "downtimeStart": "2026-07-20T08:00",
      "downtimeEnd": "2026-07-25T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-25",
      "revenue": "",
      "laborHours": "13.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "675",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-21T08:00",
      "expectedDurationHours": "13.25",
      "fieldHours": "6",
      "travelHours": "7.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3987.5",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "4141",
      "quotedRevenue": "6142",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-20T17:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0472",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-09-28",
      "status": "Open",
      "notes": "SYNTHETIC CASE 472: Quality-control variance. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-09-24T08:00",
      "respondedAt": "2026-09-24T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-24T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-28T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F19-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-24T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0473",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-01-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 473: Quality-control variance. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-01-28T08:00",
      "respondedAt": "2026-01-28T11:00",
      "completedAt": "2026-02-06T00:00",
      "downtimeStart": "2026-01-28T08:00",
      "downtimeEnd": "2026-02-06T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-06",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-29T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1667.5",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2611",
      "quotedRevenue": "3938",
      "deliveryRequestedAt": "2026-01-28T08:00",
      "dispatchedAt": "2026-01-30T08:00",
      "deliveredAt": "2026-02-01T08:00",
      "promisedDeliveryAt": "2026-01-30T08:00",
      "onsiteArrivedAt": "2026-01-28T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0474",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-03-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 474: Quality-control variance. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-03-06T08:00",
      "respondedAt": "2026-03-06T11:30",
      "completedAt": "2026-03-06T17:00",
      "downtimeStart": "2026-03-06T08:00",
      "downtimeEnd": "2026-03-06T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-06",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-07T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-019",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1812.5",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2679",
      "quotedRevenue": "4076",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-06T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0475",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-019",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-10-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 475: Quality-control variance. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-019",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T08:30",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1087.5",
      "partsCharge": "2402.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2341",
      "quotedRevenue": "3387",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0476",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-08-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 476: Temperature excursion alert. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-08-01T08:00",
      "respondedAt": "2026-08-01T11:00",
      "completedAt": "2026-08-02T17:00",
      "downtimeStart": "2026-08-01T08:00",
      "downtimeEnd": "2026-08-02T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-02",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-03T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1575",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2840",
      "quotedRevenue": "4194",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-01T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0477",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-09-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 477: Temperature excursion alert. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-09-07T08:00",
      "respondedAt": "2026-09-07T11:30",
      "completedAt": "2026-09-07T14:00",
      "downtimeStart": "2026-09-07T08:00",
      "downtimeEnd": "2026-09-07T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-07",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-09-09T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-020",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2919",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-07T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0478",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-02-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 478: Temperature excursion alert. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-02-09T08:00",
      "respondedAt": "2026-02-09T08:30",
      "completedAt": "2026-02-09T17:00",
      "downtimeStart": "2026-02-09T08:00",
      "downtimeEnd": "2026-02-09T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-09",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-11T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-020",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "2998",
      "quotedRevenue": "3219",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-09T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0479",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-03-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 479: Temperature excursion alert. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-03-18T08:00",
      "respondedAt": "2026-03-18T09:00",
      "completedAt": "2026-03-18T20:00",
      "downtimeStart": "2026-03-18T08:00",
      "downtimeEnd": "2026-03-18T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-18",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-20T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-020",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "2047.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "3077",
      "quotedRevenue": "2748",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-18T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0480",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-04-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 480: Temperature excursion alert. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-04-24T08:00",
      "respondedAt": "2026-04-24T09:30",
      "completedAt": "2026-04-24T23:00",
      "downtimeStart": "2026-04-24T08:00",
      "downtimeEnd": "2026-04-24T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-24",
      "revenue": "",
      "laborHours": "7",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-26T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-020",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "3155",
      "quotedRevenue": "700",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-24T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0481",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-06-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 481: Temperature excursion alert. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-05-31T08:00",
      "respondedAt": "2026-05-31T10:00",
      "completedAt": "2026-06-01T02:00",
      "downtimeStart": "2026-05-31T08:00",
      "downtimeEnd": "2026-06-01T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-01",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-02T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-037",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2840",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-31T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0482",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-07-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 482: Temperature excursion alert. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-07-07T08:00",
      "respondedAt": "2026-07-07T10:30",
      "completedAt": "2026-07-08T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-08",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-09T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-038",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1134",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-07T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0483",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-08-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 483: Temperature excursion alert. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-08-13T08:00",
      "respondedAt": "2026-08-13T11:00",
      "completedAt": "2026-08-14T08:00",
      "downtimeStart": "2026-08-13T08:00",
      "downtimeEnd": "2026-08-14T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-14",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-15T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-039",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2919",
      "quotedRevenue": "2619",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-13T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0484",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-01-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 484: Temperature excursion alert. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-01-15T08:00",
      "respondedAt": "2026-01-15T16:00",
      "completedAt": "2026-01-16T11:00",
      "downtimeStart": "2026-01-15T08:00",
      "downtimeEnd": "2026-01-16T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-16",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-17T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1890",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2998",
      "quotedRevenue": "4509",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-15T19:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0485",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-03-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 485: Temperature excursion alert. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-02-21T08:00",
      "respondedAt": "2026-02-21T08:30",
      "completedAt": "2026-03-21T08:00",
      "downtimeStart": "2026-02-21T08:00",
      "downtimeEnd": "2026-03-21T08:00",
      "repairReceived": "2026-02-21T14:00",
      "repairReturned": "2026-03-21T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-03-21",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "150",
      "partsCost": "2525",
      "travelCost": "270",
      "otherCost": "250",
      "expectedCloseAt": "2026-03-07T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2047.5",
      "partsCharge": "3913.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "4022",
      "quotedRevenue": "6061",
      "deliveryRequestedAt": "2026-02-21T08:00",
      "dispatchedAt": "2026-02-23T20:00",
      "deliveredAt": "2026-02-25T20:00",
      "promisedDeliveryAt": "2026-02-28T12:00",
      "onsiteArrivedAt": "2026-02-21T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0486",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-10-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 486: Temperature excursion alert. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T09:00",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "7",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2205",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3155",
      "quotedRevenue": "4824",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0487",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-05-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 487: Temperature excursion alert. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-05-06T08:00",
      "respondedAt": "",
      "completedAt": "2026-05-06T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-05-06",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "150",
      "partsCost": "",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-08T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F20-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "2762",
      "quotedRevenue": "4036",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0488",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-10-02",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 488: Temperature excursion alert. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-09-27T08:00",
      "respondedAt": "2026-09-27T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-27T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "733.695652173913",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-02T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F20-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-27T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": "Ledger"
    },
    {
      "id": "DEMO-WO-0489",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-07-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 489: Temperature excursion alert. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-07-19T08:00",
      "respondedAt": "2026-07-19T10:30",
      "completedAt": "2026-07-19T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-19",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-22T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1732.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1213",
      "quotedRevenue": "1833",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-19T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0490",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-08-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 490: Temperature excursion alert. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-08-25T08:00",
      "respondedAt": "2026-08-25T11:00",
      "completedAt": "2026-08-30T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-30",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-27T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1890",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1292",
      "quotedRevenue": "1990",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-25T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0491",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-01-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 491: Temperature excursion alert. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-01-27T08:00",
      "respondedAt": "2026-01-27T11:30",
      "completedAt": "2026-01-30T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-30",
      "revenue": "",
      "laborHours": "16",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-29T08:00",
      "expectedDurationHours": "16",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "8",
      "installationFee": "4500",
      "faultCode": "SYN-F20-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "5040",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "4573",
      "quotedRevenue": "12159",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-27T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0492",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-10-10",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 492: Temperature excursion alert. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T08:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "8.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F20-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0493",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-04-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 493: Temperature excursion alert. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-04-11T08:00",
      "respondedAt": "2026-04-11T09:00",
      "completedAt": "2026-04-12T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-12",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-13T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1417.5",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2762",
      "quotedRevenue": "4036",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-11T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0494",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-05-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 494: Temperature excursion alert. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-05-18T08:00",
      "respondedAt": "2026-05-18T09:30",
      "completedAt": "2026-05-18T10:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-18",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-20T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "393.75",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "260",
      "quotedRevenue": "494",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0495",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-06-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 495: Temperature excursion alert. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-06-24T08:00",
      "respondedAt": "2026-06-24T10:00",
      "completedAt": "2026-06-25T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-25",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-26T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1213",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-24T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0496",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-08-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 496: Temperature excursion alert. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-07-31T08:00",
      "respondedAt": "2026-07-31T10:30",
      "completedAt": "2026-08-06T08:00",
      "downtimeStart": "2026-07-31T08:00",
      "downtimeEnd": "2026-08-06T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-08-06",
      "revenue": "",
      "laborHours": "15",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "720",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-02T08:00",
      "expectedDurationHours": "15",
      "fieldHours": "6.5",
      "travelHours": "8",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4725",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "4888",
      "quotedRevenue": "7344",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-31T18:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0497",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-09-29",
      "status": "Open",
      "notes": "SYNTHETIC CASE 497: Temperature excursion alert. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-09-25T08:00",
      "respondedAt": "2026-09-25T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-25T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-29T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F20-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-25T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0498",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-02-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 498: Temperature excursion alert. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-02-08T08:00",
      "respondedAt": "2026-02-08T11:30",
      "completedAt": "2026-02-18T00:00",
      "downtimeStart": "2026-02-08T08:00",
      "downtimeEnd": "2026-02-18T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-18",
      "revenue": "",
      "laborHours": "7",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-10T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2205",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3155",
      "quotedRevenue": "4824",
      "deliveryRequestedAt": "2026-02-08T08:00",
      "dispatchedAt": "2026-02-10T20:00",
      "deliveredAt": "2026-02-12T20:00",
      "promisedDeliveryAt": "2026-02-10T08:00",
      "onsiteArrivedAt": "2026-02-08T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0499",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-03-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 499: Temperature excursion alert. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-03-17T08:00",
      "respondedAt": "2026-03-17T08:30",
      "completedAt": "2026-03-17T20:00",
      "downtimeStart": "2026-03-17T08:00",
      "downtimeEnd": "2026-03-17T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-17",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-19T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-020",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1417.5",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2762",
      "quotedRevenue": "4036",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-17T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0500",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-020",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 500: Temperature excursion alert. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-020",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T09:00",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "270",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1575",
      "partsCharge": "2518.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2840",
      "quotedRevenue": "4194",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0501",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-08-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 501: Intermittent display. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-08-12T08:00",
      "respondedAt": "2026-08-12T11:30",
      "completedAt": "2026-08-12T14:00",
      "downtimeStart": "2026-08-12T08:00",
      "downtimeEnd": "2026-08-12T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-12",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-15T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1500",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1024",
      "quotedRevenue": "2032",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-12T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0502",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-01-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 502: Intermittent display. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-01-14T08:00",
      "respondedAt": "2026-01-14T08:30",
      "completedAt": "2026-01-14T17:00",
      "downtimeStart": "2026-01-14T08:00",
      "downtimeEnd": "2026-01-14T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-14",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-17T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-021",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1064",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-14T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0503",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-02-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 503: Intermittent display. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-02-20T08:00",
      "respondedAt": "2026-02-20T09:00",
      "completedAt": "2026-02-20T20:00",
      "downtimeStart": "2026-02-20T08:00",
      "downtimeEnd": "2026-02-20T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-20",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-23T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-021",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1105",
      "quotedRevenue": "772",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-20T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0504",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-04-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 504: Intermittent display. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-03-29T08:00",
      "respondedAt": "2026-03-29T09:30",
      "completedAt": "2026-03-29T23:00",
      "downtimeStart": "2026-03-29T08:00",
      "downtimeEnd": "2026-03-29T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-29",
      "revenue": "",
      "laborHours": "7.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-01T08:00",
      "expectedDurationHours": "8.25",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-021",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1860",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1145",
      "quotedRevenue": "2399",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-29T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0505",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-05-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 505: Intermittent display. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-05-05T08:00",
      "respondedAt": "2026-05-05T10:00",
      "completedAt": "2026-05-06T02:00",
      "downtimeStart": "2026-05-05T08:00",
      "downtimeEnd": "2026-05-06T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-06",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-08T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-021",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "943",
      "quotedRevenue": "446",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-05T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0506",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 506: Intermittent display. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-06-11T08:00",
      "respondedAt": "2026-06-11T10:30",
      "completedAt": "2026-06-12T05:00",
      "downtimeStart": "2026-06-11T08:00",
      "downtimeEnd": "2026-06-12T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-12",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-001",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1024",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-11T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0507",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-07-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 507: Intermittent display. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-07-18T08:00",
      "respondedAt": "2026-07-18T11:00",
      "completedAt": "2026-07-19T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-19",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-21T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-002",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "844",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-18T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0508",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-08-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 508: Intermittent display. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-08-24T08:00",
      "respondedAt": "2026-08-24T11:30",
      "completedAt": "2026-08-25T11:00",
      "downtimeStart": "2026-08-24T08:00",
      "downtimeEnd": "2026-08-25T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-25",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-27T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-003",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1064",
      "quotedRevenue": "457",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-24T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0509",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-01-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 509: Intermittent display. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-01-26T08:00",
      "respondedAt": "2026-01-26T17:00",
      "completedAt": "2026-01-27T14:00",
      "downtimeStart": "2026-01-26T08:00",
      "downtimeEnd": "2026-01-27T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-27",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-29T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1740",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1105",
      "quotedRevenue": "2284",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-26T20:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0510",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-03-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 510: Intermittent display. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-03-04T08:00",
      "respondedAt": "2026-03-04T09:00",
      "completedAt": "2026-03-14T08:00",
      "downtimeStart": "2026-03-04T08:00",
      "downtimeEnd": "2026-03-14T08:00",
      "repairReceived": "2026-03-04T14:00",
      "repairReturned": "2026-03-14T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-03-14",
      "revenue": "",
      "laborHours": "7.75",
      "hourlyCost": "90",
      "partsCost": "1100",
      "travelCost": "315",
      "otherCost": "250",
      "expectedCloseAt": "2026-03-18T08:00",
      "expectedDurationHours": "8.25",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1860",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1955",
      "quotedRevenue": "3875",
      "deliveryRequestedAt": "2026-03-04T08:00",
      "dispatchedAt": "2026-03-05T08:00",
      "deliveredAt": "2026-03-09T08:00",
      "promisedDeliveryAt": "2026-03-06T22:00",
      "onsiteArrivedAt": "2026-03-04T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0511",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 511: Intermittent display. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T09:30",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "943",
      "quotedRevenue": "1780",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0512",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-05-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 512: Intermittent display. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-05-17T08:00",
      "respondedAt": "",
      "completedAt": "2026-05-17T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-05-17",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "90",
      "partsCost": "",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-20T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F01-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "983",
      "quotedRevenue": "1906",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0513",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-09-13",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 513: Intermittent display. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-09-08T08:00",
      "respondedAt": "2026-09-08T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-08T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-13T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F01-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-08T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0514",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-08-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 514: Intermittent display. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-07-30T08:00",
      "respondedAt": "2026-07-30T11:00",
      "completedAt": "2026-07-30T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-30",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-02T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1620",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "884",
      "quotedRevenue": "1832",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-30T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0515",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-09-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 515: Intermittent display. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-09-05T08:00",
      "respondedAt": "2026-09-05T11:30",
      "completedAt": "2026-09-11T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-11",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-09-07T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1740",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "925",
      "quotedRevenue": "1958",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-05T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0516",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-02-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 516: Intermittent display. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-02-07T08:00",
      "respondedAt": "2026-02-07T08:30",
      "completedAt": "2026-02-08T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-08",
      "revenue": "",
      "laborHours": "13.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-10T08:00",
      "expectedDurationHours": "13.75",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "4",
      "installationFee": "2500",
      "faultCode": "SYN-F01-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3180",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1591",
      "quotedRevenue": "6421",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-07T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0517",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-10-11",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 517: Intermittent display. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T09:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F01-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0518",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-04-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 518: Intermittent display. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-04-22T08:00",
      "respondedAt": "2026-04-22T09:30",
      "completedAt": "2026-04-23T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-23",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-25T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1380",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "983",
      "quotedRevenue": "1906",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-22T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0519",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-06-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 519: Intermittent display. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-05-29T08:00",
      "respondedAt": "2026-05-29T10:00",
      "completedAt": "2026-05-29T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-29",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-01T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "360",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "176",
      "quotedRevenue": "509",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0520",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-07-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 520: Intermittent display. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-07-05T08:00",
      "respondedAt": "2026-07-05T10:30",
      "completedAt": "2026-07-06T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-06",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-08T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "884",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-05T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0521",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-08-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 521: Intermittent display. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-08-11T08:00",
      "respondedAt": "2026-08-11T11:00",
      "completedAt": "2026-08-14T08:00",
      "downtimeStart": "2026-08-11T08:00",
      "downtimeEnd": "2026-08-14T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-08-14",
      "revenue": "",
      "laborHours": "16.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "765",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-14T08:00",
      "expectedDurationHours": "16.75",
      "fieldHours": "7",
      "travelHours": "8.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3900",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2239",
      "quotedRevenue": "4552",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-11T19:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0522",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-09-30",
      "status": "Open",
      "notes": "SYNTHETIC CASE 522: Intermittent display. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-09-26T08:00",
      "respondedAt": "2026-09-26T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-26T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-30T08:00",
      "expectedDurationHours": "8.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F01-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-26T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0523",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-02-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 523: Intermittent display. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-02-19T08:00",
      "respondedAt": "2026-02-19T08:30",
      "completedAt": "2026-02-26T00:00",
      "downtimeStart": "2026-02-19T08:00",
      "downtimeEnd": "2026-02-26T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-26",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-22T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "943",
      "quotedRevenue": "1780",
      "deliveryRequestedAt": "2026-02-19T08:00",
      "dispatchedAt": "2026-02-20T08:00",
      "deliveredAt": "2026-02-24T08:00",
      "promisedDeliveryAt": "2026-02-21T08:00",
      "onsiteArrivedAt": "2026-02-19T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0524",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-03-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 524: Intermittent display. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-03-28T08:00",
      "respondedAt": "2026-03-28T09:00",
      "completedAt": "2026-03-28T23:00",
      "downtimeStart": "2026-03-28T08:00",
      "downtimeEnd": "2026-03-28T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-28",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-31T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-021",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1380",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "983",
      "quotedRevenue": "1906",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-28T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0525",
      "customer": "Hospital 01",
      "equipment": "Patient monitor · DEMO-EQ-021",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 525: Intermittent display. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-021",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T09:30",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "90",
      "partsCost": "200",
      "travelCost": "315",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F01-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1500",
      "partsCharge": "310",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1024",
      "quotedRevenue": "2032",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0526",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-08-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 526: Flow accuracy concern. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-08-23T08:00",
      "respondedAt": "2026-08-23T08:30",
      "completedAt": "2026-08-23T17:00",
      "downtimeStart": "2026-08-23T08:00",
      "downtimeEnd": "2026-08-23T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-23",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-24T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "861.25",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "685",
      "quotedRevenue": "1294",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-23T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0527",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-01-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 527: Flow accuracy concern. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-01-25T08:00",
      "respondedAt": "2026-01-25T09:00",
      "completedAt": "2026-01-25T20:00",
      "downtimeStart": "2026-01-25T08:00",
      "downtimeEnd": "2026-01-25T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-25",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-26T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-022",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "735",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-25T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0528",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-03-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 528: Flow accuracy concern. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-03-03T08:00",
      "respondedAt": "2026-03-03T09:30",
      "completedAt": "2026-03-03T23:00",
      "downtimeStart": "2026-03-03T08:00",
      "downtimeEnd": "2026-03-03T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-03",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-04T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-022",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "785",
      "quotedRevenue": "856",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-03T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0529",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-04-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 529: Flow accuracy concern. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-04-09T08:00",
      "respondedAt": "2026-04-09T10:00",
      "completedAt": "2026-04-10T02:00",
      "downtimeStart": "2026-04-09T08:00",
      "downtimeEnd": "2026-04-10T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-10",
      "revenue": "",
      "laborHours": "1.75",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-10T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-022",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "463.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "536",
      "quotedRevenue": "892",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-09T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0530",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-05-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 530: Flow accuracy concern. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-05-16T08:00",
      "respondedAt": "2026-05-16T10:30",
      "completedAt": "2026-05-17T05:00",
      "downtimeStart": "2026-05-16T08:00",
      "downtimeEnd": "2026-05-17T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-17",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-17T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-022",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "585",
      "quotedRevenue": "451",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-16T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0531",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-06-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 531: Flow accuracy concern. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-06-22T08:00",
      "respondedAt": "2026-06-22T11:00",
      "completedAt": "2026-06-23T08:00",
      "downtimeStart": "2026-06-22T08:00",
      "downtimeEnd": "2026-06-23T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-23",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-23T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-005",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "685",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-22T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0532",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-07-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 532: Flow accuracy concern. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-07-29T08:00",
      "respondedAt": "2026-07-29T11:30",
      "completedAt": "2026-07-30T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-30",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-30T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-006",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "424",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-29T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0533",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-09-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 533: Flow accuracy concern. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-09-04T08:00",
      "respondedAt": "2026-09-04T08:30",
      "completedAt": "2026-09-05T14:00",
      "downtimeStart": "2026-09-04T08:00",
      "downtimeEnd": "2026-09-05T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-05",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-09-05T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-007",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "735",
      "quotedRevenue": "476",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-04T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0534",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-02-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 534: Flow accuracy concern. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-02-06T08:00",
      "respondedAt": "2026-02-06T18:00",
      "completedAt": "2026-02-07T17:00",
      "downtimeStart": "2026-02-06T08:00",
      "downtimeEnd": "2026-02-07T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-07",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-07T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1126.25",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "785",
      "quotedRevenue": "1546",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-06T18:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0535",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-03-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 535: Flow accuracy concern. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-03-15T08:00",
      "respondedAt": "2026-03-15T09:30",
      "completedAt": "2026-03-27T08:00",
      "downtimeStart": "2026-03-15T08:00",
      "downtimeEnd": "2026-03-27T08:00",
      "repairReceived": "2026-03-15T14:00",
      "repairReturned": "2026-03-27T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-03-27",
      "revenue": "",
      "laborHours": "1.75",
      "hourlyCost": "105",
      "partsCost": "1175",
      "travelCost": "45",
      "otherCost": "250",
      "expectedCloseAt": "2026-03-29T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "463.75",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1391",
      "quotedRevenue": "2242",
      "deliveryRequestedAt": "2026-03-15T08:00",
      "dispatchedAt": "2026-03-16T20:00",
      "deliveredAt": "2026-03-20T20:00",
      "promisedDeliveryAt": "2026-03-22T12:00",
      "onsiteArrivedAt": "2026-03-15T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0536",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 536: Flow accuracy concern. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T10:00",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "596.25",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "585",
      "quotedRevenue": "1043",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0537",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-05-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 537: Flow accuracy concern. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-05-28T08:00",
      "respondedAt": "",
      "completedAt": "2026-05-28T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-05-28",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "105",
      "partsCost": "",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-29T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F02-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "635",
      "quotedRevenue": "1169",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0538",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-09-14",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 538: Flow accuracy concern. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-09-09T08:00",
      "respondedAt": "2026-09-09T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-09T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-14T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F02-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-09T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0539",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-08-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 539: Flow accuracy concern. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-08-10T08:00",
      "respondedAt": "2026-08-10T11:30",
      "completedAt": "2026-08-11T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-11",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-13T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "993.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "474",
      "quotedRevenue": "1015",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-10T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0540",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-01-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 540: Flow accuracy concern. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-01-12T08:00",
      "respondedAt": "2026-01-12T08:30",
      "completedAt": "2026-01-16T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-16",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-14T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1126.25",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "524",
      "quotedRevenue": "1141",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-12T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0541",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-02-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 541: Flow accuracy concern. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-02-18T08:00",
      "respondedAt": "2026-02-18T09:00",
      "completedAt": "2026-02-20T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-20",
      "revenue": "",
      "laborHours": "8.25",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-19T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "5",
      "installationFee": "3000",
      "faultCode": "SYN-F02-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2186.25",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1184",
      "quotedRevenue": "5403",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-18T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0542",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-10-05",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 542: Flow accuracy concern. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-10-03T08:00",
      "respondedAt": "2026-10-03T09:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-05T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F02-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-03T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0543",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-05-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 543: Flow accuracy concern. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-05-03T08:00",
      "respondedAt": "2026-05-03T10:00",
      "completedAt": "2026-05-04T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-04",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-04T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "728.75",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "635",
      "quotedRevenue": "1169",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-03T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0544",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-06-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 544: Flow accuracy concern. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-06-09T08:00",
      "respondedAt": "2026-06-09T10:30",
      "completedAt": "2026-06-09T11:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-09",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-10T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "265",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "157",
      "quotedRevenue": "323",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0545",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-07-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 545: Flow accuracy concern. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-07-16T08:00",
      "respondedAt": "2026-07-16T11:00",
      "completedAt": "2026-07-16T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-16",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-17T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "474",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-16T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0546",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-08-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 546: Flow accuracy concern. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-08-22T08:00",
      "respondedAt": "2026-08-22T11:30",
      "completedAt": "2026-08-26T08:00",
      "downtimeStart": "2026-08-22T08:00",
      "downtimeEnd": "2026-08-26T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-08-26",
      "revenue": "",
      "laborHours": "13.25",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "495",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-23T08:00",
      "expectedDurationHours": "12.75",
      "fieldHours": "7.5",
      "travelHours": "5.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3511.25",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2110",
      "quotedRevenue": "3812",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-22T17:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0547",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-10-01",
      "status": "Open",
      "notes": "SYNTHETIC CASE 547: Flow accuracy concern. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-09-27T08:00",
      "respondedAt": "2026-09-27T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-27T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-01T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F02-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-27T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0548",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-03-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 548: Flow accuracy concern. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-03-02T08:00",
      "respondedAt": "2026-03-02T09:00",
      "completedAt": "2026-03-10T00:00",
      "downtimeStart": "2026-03-02T08:00",
      "downtimeEnd": "2026-03-10T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-10",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-03T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "596.25",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "585",
      "quotedRevenue": "1043",
      "deliveryRequestedAt": "2026-03-02T08:00",
      "dispatchedAt": "2026-03-03T20:00",
      "deliveredAt": "2026-03-07T20:00",
      "promisedDeliveryAt": "2026-03-04T08:00",
      "onsiteArrivedAt": "2026-03-02T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0549",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-04-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 549: Flow accuracy concern. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-04-08T08:00",
      "respondedAt": "2026-04-08T09:30",
      "completedAt": "2026-04-09T02:00",
      "downtimeStart": "2026-04-08T08:00",
      "downtimeEnd": "2026-04-09T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-09",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-09T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-022",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "728.75",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "635",
      "quotedRevenue": "1169",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-08T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0550",
      "customer": "Hospital 02",
      "equipment": "Infusion pump · DEMO-EQ-022",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 550: Flow accuracy concern. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-022",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T10:00",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "105",
      "partsCost": "275",
      "travelCost": "45",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F02-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "861.25",
      "partsCharge": "426.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "685",
      "quotedRevenue": "1294",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0551",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-09-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 551: Pressure alarm. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-09-03T08:00",
      "respondedAt": "2026-09-03T09:00",
      "completedAt": "2026-09-03T20:00",
      "downtimeStart": "2026-09-03T08:00",
      "downtimeEnd": "2026-09-03T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-03",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-09-05T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1305",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1040",
      "quotedRevenue": "1948",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-03T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0552",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-02-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 552: Pressure alarm. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-02-05T08:00",
      "respondedAt": "2026-02-05T09:30",
      "completedAt": "2026-02-05T23:00",
      "downtimeStart": "2026-02-05T08:00",
      "downtimeEnd": "2026-02-05T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-05",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-07T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-023",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1100",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-05T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0553",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-03-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 553: Pressure alarm. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-03-14T08:00",
      "respondedAt": "2026-03-14T10:00",
      "completedAt": "2026-03-15T02:00",
      "downtimeStart": "2026-03-14T08:00",
      "downtimeEnd": "2026-03-15T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-15",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-16T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-023",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "800",
      "quotedRevenue": "1143",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-14T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0554",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-04-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 554: Pressure alarm. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-04-20T08:00",
      "respondedAt": "2026-04-20T10:30",
      "completedAt": "2026-04-21T05:00",
      "downtimeStart": "2026-04-20T08:00",
      "downtimeEnd": "2026-04-21T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-21",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-22T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-023",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "870",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "860",
      "quotedRevenue": "1470",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-20T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0555",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-05-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 555: Pressure alarm. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-05-27T08:00",
      "respondedAt": "2026-05-27T11:00",
      "completedAt": "2026-05-28T08:00",
      "downtimeStart": "2026-05-27T08:00",
      "downtimeEnd": "2026-05-28T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-28",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-29T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-023",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "920",
      "quotedRevenue": "600",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-27T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0556",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-07-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 556: Pressure alarm. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-07-03T08:00",
      "respondedAt": "2026-07-03T11:30",
      "completedAt": "2026-07-04T11:00",
      "downtimeStart": "2026-07-03T08:00",
      "downtimeEnd": "2026-07-04T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-04",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-05T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-009",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1040",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-03T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0557",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-08-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 557: Pressure alarm. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-08-09T08:00",
      "respondedAt": "2026-08-09T08:30",
      "completedAt": "2026-08-10T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-10",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-11T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-010",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "690",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-09T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0558",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-01-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 558: Pressure alarm. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-01-11T08:00",
      "respondedAt": "2026-01-11T09:00",
      "completedAt": "2026-01-12T17:00",
      "downtimeStart": "2026-01-11T08:00",
      "downtimeEnd": "2026-01-12T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-12",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-13T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-011",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1100",
      "quotedRevenue": "643",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-11T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0559",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-02-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 559: Pressure alarm. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-02-17T08:00",
      "respondedAt": "2026-02-17T19:00",
      "completedAt": "2026-02-17T14:00",
      "downtimeStart": "2026-02-17T08:00",
      "downtimeEnd": "2026-02-17T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-17",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-19T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "725",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "800",
      "quotedRevenue": "1368",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-17T20:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0560",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-04-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 560: Pressure alarm. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-03-26T08:00",
      "respondedAt": "2026-03-26T10:00",
      "completedAt": "2026-04-09T08:00",
      "downtimeStart": "2026-03-26T08:00",
      "downtimeEnd": "2026-04-09T08:00",
      "repairReceived": "2026-03-26T14:00",
      "repairReturned": "2026-04-09T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-04-09",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "120",
      "partsCost": "1250",
      "travelCost": "90",
      "otherCost": "250",
      "expectedCloseAt": "2026-04-09T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "870",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1760",
      "quotedRevenue": "2908",
      "deliveryRequestedAt": "2026-03-26T08:00",
      "dispatchedAt": "2026-03-28T08:00",
      "deliveredAt": "2026-04-01T08:00",
      "promisedDeliveryAt": "2026-03-28T22:00",
      "onsiteArrivedAt": "2026-03-26T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0561",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 561: Pressure alarm. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T10:30",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1015",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "920",
      "quotedRevenue": "1658",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0562",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-06-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 562: Pressure alarm. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-06-08T08:00",
      "respondedAt": "",
      "completedAt": "2026-06-08T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-06-08",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "120",
      "partsCost": "",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-10T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F03-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "980",
      "quotedRevenue": "1803",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0563",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-09-15",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 563: Pressure alarm. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-09-10T08:00",
      "respondedAt": "2026-09-10T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-10T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-15T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F03-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-10T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0564",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-08-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 564: Pressure alarm. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-08-21T08:00",
      "respondedAt": "2026-08-21T08:30",
      "completedAt": "2026-08-22T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-22",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-24T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1450",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "750",
      "quotedRevenue": "1550",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-21T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0565",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-01-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 565: Pressure alarm. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-01-23T08:00",
      "respondedAt": "2026-01-23T09:00",
      "completedAt": "2026-01-28T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-28",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-25T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "725",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "450",
      "quotedRevenue": "825",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-23T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0566",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-03-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 566: Pressure alarm. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-03-01T08:00",
      "respondedAt": "2026-03-01T09:30",
      "completedAt": "2026-03-03T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-03",
      "revenue": "",
      "laborHours": "10.5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-03T08:00",
      "expectedDurationHours": "10.5",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "6",
      "installationFee": "3500",
      "faultCode": "SYN-F03-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3045",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1760",
      "quotedRevenue": "7188",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-01T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0567",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-10-06",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 567: Pressure alarm. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-10-04T08:00",
      "respondedAt": "2026-10-04T10:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F03-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-04T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0568",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-05-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 568: Pressure alarm. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-05-14T08:00",
      "respondedAt": "2026-05-14T10:30",
      "completedAt": "2026-05-15T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-15",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-16T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1160",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "980",
      "quotedRevenue": "1803",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-14T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0569",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-06-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 569: Pressure alarm. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-06-20T08:00",
      "respondedAt": "2026-06-20T11:00",
      "completedAt": "2026-06-20T12:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-20",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-22T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "362.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "210",
      "quotedRevenue": "463",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0570",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-07-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 570: Pressure alarm. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-07-27T08:00",
      "respondedAt": "2026-07-27T11:30",
      "completedAt": "2026-07-27T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-27",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-29T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "750",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-27T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0571",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-09-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 571: Pressure alarm. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-09-02T08:00",
      "respondedAt": "2026-09-02T08:30",
      "completedAt": "2026-09-07T08:00",
      "downtimeStart": "2026-09-02T08:00",
      "downtimeEnd": "2026-09-07T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-09-07",
      "revenue": "",
      "laborHours": "11.5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "540",
      "otherCost": "60",
      "expectedCloseAt": "2026-09-04T08:00",
      "expectedDurationHours": "11.5",
      "fieldHours": "5",
      "travelHours": "6",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3335",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2330",
      "quotedRevenue": "3978",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-02T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0572",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-10-02",
      "status": "Open",
      "notes": "SYNTHETIC CASE 572: Pressure alarm. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-09-28T08:00",
      "respondedAt": "2026-09-28T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-28T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-02T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F03-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-28T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0573",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-03-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 573: Pressure alarm. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-03-13T08:00",
      "respondedAt": "2026-03-13T09:30",
      "completedAt": "2026-03-22T00:00",
      "downtimeStart": "2026-03-13T08:00",
      "downtimeEnd": "2026-03-22T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-22",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-15T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1015",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "920",
      "quotedRevenue": "1658",
      "deliveryRequestedAt": "2026-03-13T08:00",
      "dispatchedAt": "2026-03-15T08:00",
      "deliveredAt": "2026-03-19T08:00",
      "promisedDeliveryAt": "2026-03-15T08:00",
      "onsiteArrivedAt": "2026-03-13T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0574",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-04-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 574: Pressure alarm. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-04-19T08:00",
      "respondedAt": "2026-04-19T10:00",
      "completedAt": "2026-04-20T05:00",
      "downtimeStart": "2026-04-19T08:00",
      "downtimeEnd": "2026-04-20T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-20",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-21T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-023",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1160",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "980",
      "quotedRevenue": "1803",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-19T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0575",
      "customer": "Hospital 03",
      "equipment": "Ventilator · DEMO-EQ-023",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-10-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 575: Pressure alarm. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-023",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T10:30",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "120",
      "partsCost": "350",
      "travelCost": "90",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-12T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F03-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1305",
      "partsCharge": "542.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1040",
      "quotedRevenue": "1948",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0576",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-01-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 576: Image quality deterioration. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-01-10T08:00",
      "respondedAt": "2026-01-10T09:30",
      "completedAt": "2026-01-10T23:00",
      "downtimeStart": "2026-01-10T08:00",
      "downtimeEnd": "2026-01-10T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-10",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-13T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1811.25",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1466",
      "quotedRevenue": "2725",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-10T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0577",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-02-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 577: Image quality deterioration. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-02-16T08:00",
      "respondedAt": "2026-02-16T10:00",
      "completedAt": "2026-02-17T02:00",
      "downtimeStart": "2026-02-16T08:00",
      "downtimeEnd": "2026-02-17T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-17",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-19T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-024",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1112",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-16T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0578",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-03-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 578: Image quality deterioration. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-03-25T08:00",
      "respondedAt": "2026-03-25T10:30",
      "completedAt": "2026-03-26T05:00",
      "downtimeStart": "2026-03-25T08:00",
      "downtimeEnd": "2026-03-26T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-26",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-28T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-024",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1183",
      "quotedRevenue": "1453",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-25T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0579",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-05-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 579: Image quality deterioration. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-05-01T08:00",
      "respondedAt": "2026-05-01T11:00",
      "completedAt": "2026-05-02T08:00",
      "downtimeStart": "2026-05-01T08:00",
      "downtimeEnd": "2026-05-02T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-02",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-04T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-024",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1338.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1253",
      "quotedRevenue": "2167",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-01T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0580",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-06-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 580: Image quality deterioration. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-06-07T08:00",
      "respondedAt": "2026-06-07T11:30",
      "completedAt": "2026-06-08T11:00",
      "downtimeStart": "2026-06-07T08:00",
      "downtimeEnd": "2026-06-08T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-08",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-10T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-024",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1324",
      "quotedRevenue": "761",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-07T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0581",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-07-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 581: Image quality deterioration. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-07-14T08:00",
      "respondedAt": "2026-07-14T08:30",
      "completedAt": "2026-07-15T14:00",
      "downtimeStart": "2026-07-14T08:00",
      "downtimeEnd": "2026-07-15T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-15",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-17T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-013",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1466",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-14T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0582",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-08-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 582: Image quality deterioration. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-08-20T08:00",
      "respondedAt": "2026-08-20T09:00",
      "completedAt": "2026-08-21T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-21",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-23T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-014",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1020",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-20T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0583",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-01-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 583: Image quality deterioration. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-01-22T08:00",
      "respondedAt": "2026-01-22T09:30",
      "completedAt": "2026-01-22T14:00",
      "downtimeStart": "2026-01-22T08:00",
      "downtimeEnd": "2026-01-22T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-22",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-25T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-015",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1112",
      "quotedRevenue": "823",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-22T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0584",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-03-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 584: Image quality deterioration. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-02-28T08:00",
      "respondedAt": "2026-02-28T20:00",
      "completedAt": "2026-02-28T17:00",
      "downtimeStart": "2026-02-28T08:00",
      "downtimeEnd": "2026-02-28T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-28",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-03T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1181.25",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1183",
      "quotedRevenue": "2063",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-28T21:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0585",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-04-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 585: Image quality deterioration. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-04-06T08:00",
      "respondedAt": "2026-04-06T10:30",
      "completedAt": "2026-04-22T08:00",
      "downtimeStart": "2026-04-06T08:00",
      "downtimeEnd": "2026-04-22T08:00",
      "repairReceived": "2026-04-06T14:00",
      "repairReturned": "2026-04-22T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-04-22",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "1325",
      "travelCost": "135",
      "otherCost": "250",
      "expectedCloseAt": "2026-04-20T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1338.75",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2198",
      "quotedRevenue": "3693",
      "deliveryRequestedAt": "2026-04-06T08:00",
      "dispatchedAt": "2026-04-08T20:00",
      "deliveredAt": "2026-04-12T20:00",
      "promisedDeliveryAt": "2026-04-13T12:00",
      "onsiteArrivedAt": "2026-04-06T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0586",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-10-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 586: Image quality deterioration. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T11:00",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-13T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1324",
      "quotedRevenue": "2394",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0587",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-06-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 587: Image quality deterioration. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-06-19T08:00",
      "respondedAt": "",
      "completedAt": "2026-06-20T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-06-20",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-22T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F04-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1395",
      "quotedRevenue": "2559",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0588",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-09-16",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 588: Image quality deterioration. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-09-11T08:00",
      "respondedAt": "2026-09-11T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-11T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-16T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F04-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-11T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0589",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-09-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 589: Image quality deterioration. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-09-01T08:00",
      "respondedAt": "2026-09-01T09:00",
      "completedAt": "2026-09-02T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-02",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-09-04T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1023.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "665",
      "quotedRevenue": "1206",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-01T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0590",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-02-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 590: Image quality deterioration. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-02-03T08:00",
      "respondedAt": "2026-02-03T09:30",
      "completedAt": "2026-02-09T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-09",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-05T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1181.25",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "736",
      "quotedRevenue": "1372",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-03T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0591",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-03-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 591: Image quality deterioration. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-03-12T08:00",
      "respondedAt": "2026-03-12T10:00",
      "completedAt": "2026-03-15T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-15",
      "revenue": "",
      "laborHours": "12.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-15T08:00",
      "expectedDurationHours": "13.25",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "7",
      "installationFee": "4000",
      "faultCode": "SYN-F04-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4016.25",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2458",
      "quotedRevenue": "9240",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-12T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0592",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-10-07",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 592: Image quality deterioration. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T10:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F04-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0593",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-05-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 593: Image quality deterioration. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-05-25T08:00",
      "respondedAt": "2026-05-25T11:00",
      "completedAt": "2026-05-25T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-25",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-28T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1653.75",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1395",
      "quotedRevenue": "2559",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-25T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0594",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-07-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 594: Image quality deterioration. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-07-01T08:00",
      "respondedAt": "2026-07-01T11:30",
      "completedAt": "2026-07-01T12:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-01",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-04T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "472.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "276",
      "quotedRevenue": "627",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0595",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-08-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 595: Image quality deterioration. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-08-07T08:00",
      "respondedAt": "2026-08-07T08:30",
      "completedAt": "2026-08-07T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-07",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-10T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "665",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-07T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0596",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-01-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 596: Image quality deterioration. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-01-09T08:00",
      "respondedAt": "2026-01-09T09:00",
      "completedAt": "2026-01-15T08:00",
      "downtimeStart": "2026-01-09T08:00",
      "downtimeEnd": "2026-01-15T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-01-15",
      "revenue": "",
      "laborHours": "12.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "585",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-12T08:00",
      "expectedDurationHours": "13.25",
      "fieldHours": "5.5",
      "travelHours": "6.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4016.25",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2931",
      "quotedRevenue": "5040",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-09T15:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0597",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-10-03",
      "status": "Open",
      "notes": "SYNTHETIC CASE 597: Image quality deterioration. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-09-29T08:00",
      "respondedAt": "2026-09-29T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-29T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-03T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F04-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-29T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0598",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-03-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 598: Image quality deterioration. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-03-24T08:00",
      "respondedAt": "2026-03-24T10:00",
      "completedAt": "2026-04-03T00:00",
      "downtimeStart": "2026-03-24T08:00",
      "downtimeEnd": "2026-04-03T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-03",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-27T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1324",
      "quotedRevenue": "2394",
      "deliveryRequestedAt": "2026-03-24T08:00",
      "dispatchedAt": "2026-03-26T20:00",
      "deliveredAt": "2026-03-30T20:00",
      "promisedDeliveryAt": "2026-03-26T08:00",
      "onsiteArrivedAt": "2026-03-24T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0599",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-05-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 599: Image quality deterioration. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-04-30T08:00",
      "respondedAt": "2026-04-30T10:30",
      "completedAt": "2026-05-01T08:00",
      "downtimeStart": "2026-04-30T08:00",
      "downtimeEnd": "2026-05-01T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-01",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-03T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-024",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1653.75",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1395",
      "quotedRevenue": "2559",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-30T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0600",
      "customer": "Hospital 04",
      "equipment": "Ultrasound system · DEMO-EQ-024",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-10-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 600: Image quality deterioration. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-024",
      "reportedAt": "2026-10-11T08:00",
      "respondedAt": "2026-10-11T11:00",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-11T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "425",
      "travelCost": "135",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-14T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F04-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1811.25",
      "partsCharge": "658.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1466",
      "quotedRevenue": "2725",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-11T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0601",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-01-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 601: Startup self-test failure. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-01-21T08:00",
      "respondedAt": "2026-01-21T10:00",
      "completedAt": "2026-01-22T02:00",
      "downtimeStart": "2026-01-21T08:00",
      "downtimeEnd": "2026-01-22T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-22",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-22T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "780",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1105",
      "quotedRevenue": "1549",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-21T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0602",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-02-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 602: Startup self-test failure. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-02-27T08:00",
      "respondedAt": "2026-02-27T10:30",
      "completedAt": "2026-02-28T05:00",
      "downtimeStart": "2026-02-27T08:00",
      "downtimeEnd": "2026-02-28T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-28",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-28T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-025",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1172",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-27T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0603",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-04-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 603: Startup self-test failure. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-04-05T08:00",
      "respondedAt": "2026-04-05T11:00",
      "completedAt": "2026-04-06T08:00",
      "downtimeStart": "2026-04-05T08:00",
      "downtimeEnd": "2026-04-06T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-06",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-06T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-025",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1240",
      "quotedRevenue": "1093",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-05T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0604",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-05-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 604: Startup self-test failure. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-05-12T08:00",
      "respondedAt": "2026-05-12T11:30",
      "completedAt": "2026-05-13T11:00",
      "downtimeStart": "2026-05-12T08:00",
      "downtimeEnd": "2026-05-13T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-13",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-13T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-025",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1140",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1307",
      "quotedRevenue": "1439",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-12T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0605",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-06-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 605: Startup self-test failure. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-06-18T08:00",
      "respondedAt": "2026-06-18T08:30",
      "completedAt": "2026-06-19T14:00",
      "downtimeStart": "2026-06-18T08:00",
      "downtimeEnd": "2026-06-19T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-19",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-19T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-025",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1375",
      "quotedRevenue": "356",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-18T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0606",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 606: Startup self-test failure. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-07-25T08:00",
      "respondedAt": "2026-07-25T09:00",
      "completedAt": "2026-07-26T17:00",
      "downtimeStart": "2026-07-25T08:00",
      "downtimeEnd": "2026-07-26T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-26",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-26T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-017",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1510",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-25T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0607",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-09-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 607: Startup self-test failure. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-08-31T08:00",
      "respondedAt": "2026-08-31T09:30",
      "completedAt": "2026-08-31T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-31",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-09-01T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-018",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "655",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-31T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0608",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-02-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 608: Startup self-test failure. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-02-02T08:00",
      "respondedAt": "2026-02-02T10:00",
      "completedAt": "2026-02-02T17:00",
      "downtimeStart": "2026-02-02T08:00",
      "downtimeEnd": "2026-02-02T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-02",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-03T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-019",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1172",
      "quotedRevenue": "808",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-02T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0609",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-03-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 609: Startup self-test failure. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-03-11T08:00",
      "respondedAt": "2026-03-11T13:00",
      "completedAt": "2026-03-11T20:00",
      "downtimeStart": "2026-03-11T08:00",
      "downtimeEnd": "2026-03-11T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-11",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-12T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1020",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1240",
      "quotedRevenue": "1777",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-11T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0610",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-05-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 610: Startup self-test failure. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-04-17T08:00",
      "respondedAt": "2026-04-17T11:00",
      "completedAt": "2026-05-05T08:00",
      "downtimeStart": "2026-04-17T08:00",
      "downtimeEnd": "2026-05-05T08:00",
      "repairReceived": "2026-04-17T14:00",
      "repairReturned": "2026-05-05T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-05",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "1400",
      "travelCost": "180",
      "otherCost": "250",
      "expectedCloseAt": "2026-05-01T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1140",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2117",
      "quotedRevenue": "3216",
      "deliveryRequestedAt": "2026-04-17T08:00",
      "dispatchedAt": "2026-04-18T08:00",
      "deliveredAt": "2026-04-20T08:00",
      "promisedDeliveryAt": "2026-04-19T22:00",
      "onsiteArrivedAt": "2026-04-17T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0611",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-10-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 611: Startup self-test failure. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T11:30",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-05T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1375",
      "quotedRevenue": "2005",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0612",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-07-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 612: Startup self-test failure. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-06-30T08:00",
      "respondedAt": "",
      "completedAt": "2026-07-01T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-07-01",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "150",
      "partsCost": "",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-01T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F05-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1442",
      "quotedRevenue": "2119",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0613",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-09-17",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 613: Startup self-test failure. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-09-12T08:00",
      "respondedAt": "2026-09-12T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-12T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-17T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F05-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-12T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0614",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-01-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 614: Startup self-test failure. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-01-08T08:00",
      "respondedAt": "2026-01-08T09:30",
      "completedAt": "2026-01-09T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-09",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-11T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "900",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "722",
      "quotedRevenue": "926",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-08T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0615",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-02-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 615: Startup self-test failure. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-02-14T08:00",
      "respondedAt": "2026-02-14T10:00",
      "completedAt": "2026-02-18T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-18",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-16T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1020",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "790",
      "quotedRevenue": "1040",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-14T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0616",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-03-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 616: Startup self-test failure. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-03-23T08:00",
      "respondedAt": "2026-03-23T10:30",
      "completedAt": "2026-03-26T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-26",
      "revenue": "",
      "laborHours": "14.25",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-24T08:00",
      "expectedDurationHours": "13.75",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "8",
      "installationFee": "4500",
      "faultCode": "SYN-F05-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3420",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2590",
      "quotedRevenue": "8332",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-23T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0617",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-08",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 617: Startup self-test failure. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T11:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F05-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0618",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-06-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 618: Startup self-test failure. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-06-05T08:00",
      "respondedAt": "2026-06-05T11:30",
      "completedAt": "2026-06-05T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-05",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-06T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1380",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1442",
      "quotedRevenue": "2119",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-05T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0619",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-07-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 619: Startup self-test failure. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-07-12T08:00",
      "respondedAt": "2026-07-12T08:30",
      "completedAt": "2026-07-12T09:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-12",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-13T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "240",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "189",
      "quotedRevenue": "299",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0620",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-08-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 620: Startup self-test failure. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-08-18T08:00",
      "respondedAt": "2026-08-18T09:00",
      "completedAt": "2026-08-18T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-18",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-19T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "722",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-18T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0621",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-01-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 621: Startup self-test failure. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-01-20T08:00",
      "respondedAt": "2026-01-20T09:30",
      "completedAt": "2026-01-23T08:00",
      "downtimeStart": "2026-01-20T08:00",
      "downtimeEnd": "2026-01-23T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-01-23",
      "revenue": "",
      "laborHours": "13.25",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "630",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-21T08:00",
      "expectedDurationHours": "12.75",
      "fieldHours": "6",
      "travelHours": "7",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3180",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2860",
      "quotedRevenue": "3829",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-20T16:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0622",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-09-22",
      "status": "Open",
      "notes": "SYNTHETIC CASE 622: Startup self-test failure. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-09-18T08:00",
      "respondedAt": "2026-09-18T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-18T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-22T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F05-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-18T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0623",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-04-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 623: Startup self-test failure. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-04-04T08:00",
      "respondedAt": "2026-04-04T10:30",
      "completedAt": "2026-04-11T00:00",
      "downtimeStart": "2026-04-04T08:00",
      "downtimeEnd": "2026-04-11T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-11",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-05T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1375",
      "quotedRevenue": "2005",
      "deliveryRequestedAt": "2026-04-04T08:00",
      "dispatchedAt": "2026-04-05T08:00",
      "deliveredAt": "2026-04-07T08:00",
      "promisedDeliveryAt": "2026-04-06T08:00",
      "onsiteArrivedAt": "2026-04-04T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0624",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-05-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 624: Startup self-test failure. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-05-11T08:00",
      "respondedAt": "2026-05-11T11:00",
      "completedAt": "2026-05-12T11:00",
      "downtimeStart": "2026-05-11T08:00",
      "downtimeEnd": "2026-05-12T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-12",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-12T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-025",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1380",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1442",
      "quotedRevenue": "2119",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-11T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0625",
      "customer": "Hospital 05",
      "equipment": "Anesthesia workstation · DEMO-EQ-025",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-10-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 625: Startup self-test failure. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-025",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T11:30",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "500",
      "travelCost": "180",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F05-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "780",
      "partsCharge": "775",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1105",
      "quotedRevenue": "1549",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0626",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-02-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 626: Reduced suction. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-02-01T08:00",
      "respondedAt": "2026-02-01T10:30",
      "completedAt": "2026-02-02T05:00",
      "downtimeStart": "2026-02-01T08:00",
      "downtimeEnd": "2026-02-02T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-02",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-03T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1192.5",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1202",
      "quotedRevenue": "2184",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-01T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0627",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-03-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 627: Reduced suction. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-03-10T08:00",
      "respondedAt": "2026-03-10T11:00",
      "completedAt": "2026-03-11T08:00",
      "downtimeStart": "2026-03-10T08:00",
      "downtimeEnd": "2026-03-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-11",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-12T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-026",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1245",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-10T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0628",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-04-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 628: Reduced suction. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-04-16T08:00",
      "respondedAt": "2026-04-16T11:30",
      "completedAt": "2026-04-17T11:00",
      "downtimeStart": "2026-04-16T08:00",
      "downtimeEnd": "2026-04-17T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-17",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-18T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-026",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1287",
      "quotedRevenue": "1391",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-16T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0629",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-05-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 629: Reduced suction. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-05-23T08:00",
      "respondedAt": "2026-05-23T08:30",
      "completedAt": "2026-05-24T14:00",
      "downtimeStart": "2026-05-23T08:00",
      "downtimeEnd": "2026-05-24T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-24",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-25T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-026",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1590",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1330",
      "quotedRevenue": "2090",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-23T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0630",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-07-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 630: Reduced suction. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-06-29T08:00",
      "respondedAt": "2026-06-29T09:00",
      "completedAt": "2026-06-30T17:00",
      "downtimeStart": "2026-06-29T08:00",
      "downtimeEnd": "2026-06-30T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-30",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-01T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-026",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1373",
      "quotedRevenue": "500",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-29T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0631",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-08-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 631: Reduced suction. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-08-05T08:00",
      "respondedAt": "2026-08-05T09:30",
      "completedAt": "2026-08-05T14:00",
      "downtimeStart": "2026-08-05T08:00",
      "downtimeEnd": "2026-08-05T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-05",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-07T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-021",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1202",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-05T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0632",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-01-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 632: Reduced suction. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-01-07T08:00",
      "respondedAt": "2026-01-07T10:00",
      "completedAt": "2026-01-07T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-07",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-09T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-022",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "656",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-07T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0633",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-02-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 633: Reduced suction. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-02-13T08:00",
      "respondedAt": "2026-02-13T10:30",
      "completedAt": "2026-02-13T20:00",
      "downtimeStart": "2026-02-13T08:00",
      "downtimeEnd": "2026-02-13T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-13",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-15T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-023",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1245",
      "quotedRevenue": "991",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-13T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0634",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-03-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 634: Reduced suction. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-03-22T08:00",
      "respondedAt": "2026-03-22T14:00",
      "completedAt": "2026-03-22T23:00",
      "downtimeStart": "2026-03-22T08:00",
      "downtimeEnd": "2026-03-22T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-22",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-24T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1457.5",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1287",
      "quotedRevenue": "2449",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-22T16:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0635",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-05-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 635: Reduced suction. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-04-28T08:00",
      "respondedAt": "2026-04-28T11:30",
      "completedAt": "2026-05-18T08:00",
      "downtimeStart": "2026-04-28T08:00",
      "downtimeEnd": "2026-05-18T08:00",
      "repairReceived": "2026-04-28T14:00",
      "repairReturned": "2026-05-18T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-18",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "90",
      "partsCost": "1475",
      "travelCost": "225",
      "otherCost": "250",
      "expectedCloseAt": "2026-05-12T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1590",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2185",
      "quotedRevenue": "3976",
      "deliveryRequestedAt": "2026-04-28T08:00",
      "dispatchedAt": "2026-04-29T20:00",
      "deliveredAt": "2026-05-01T20:00",
      "promisedDeliveryAt": "2026-05-05T12:00",
      "onsiteArrivedAt": "2026-04-28T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0636",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-10-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 636: Reduced suction. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T08:30",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1722.5",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1373",
      "quotedRevenue": "2714",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0637",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-07-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 637: Reduced suction. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-07-11T08:00",
      "respondedAt": "",
      "completedAt": "2026-07-12T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-07-12",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "90",
      "partsCost": "",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-13T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F06-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1159",
      "quotedRevenue": "2051",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0638",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-09-18",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 638: Reduced suction. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-09-13T08:00",
      "respondedAt": "2026-09-13T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-13T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-18T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F06-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-13T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0639",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-01-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 639: Reduced suction. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-01-19T08:00",
      "respondedAt": "2026-01-19T10:00",
      "completedAt": "2026-01-20T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-20",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-22T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1325",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "698",
      "quotedRevenue": "1425",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-19T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0640",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-02-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 640: Reduced suction. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-02-25T08:00",
      "respondedAt": "2026-02-25T10:30",
      "completedAt": "2026-03-02T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-02",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-27T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1457.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "741",
      "quotedRevenue": "1558",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-25T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0641",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-04-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 641: Reduced suction. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-04-03T08:00",
      "respondedAt": "2026-04-03T11:00",
      "completedAt": "2026-04-04T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-04",
      "revenue": "",
      "laborHours": "11.5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-05T08:00",
      "expectedDurationHours": "11.5",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "4",
      "installationFee": "2500",
      "faultCode": "SYN-F06-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3047.5",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1800",
      "quotedRevenue": "6539",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-03T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0642",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-10-09",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 642: Reduced suction. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T11:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "8",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F06-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0643",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-06-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 643: Reduced suction. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-06-16T08:00",
      "respondedAt": "2026-06-16T08:30",
      "completedAt": "2026-06-16T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-16",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-18T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1060",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1159",
      "quotedRevenue": "2051",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-16T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0644",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-07-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 644: Reduced suction. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-07-23T08:00",
      "respondedAt": "2026-07-23T09:00",
      "completedAt": "2026-07-23T10:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-23",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-25T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "331.25",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "164",
      "quotedRevenue": "431",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0645",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-08-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 645: Reduced suction. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-08-29T08:00",
      "respondedAt": "2026-08-29T09:30",
      "completedAt": "2026-08-30T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-30",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-31T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "698",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-29T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0646",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-02-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 646: Reduced suction. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-01-31T08:00",
      "respondedAt": "2026-01-31T10:00",
      "completedAt": "2026-02-04T08:00",
      "downtimeStart": "2026-01-31T08:00",
      "downtimeEnd": "2026-02-04T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-02-04",
      "revenue": "",
      "laborHours": "14.5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "675",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-02T08:00",
      "expectedDurationHours": "14.5",
      "fieldHours": "6.5",
      "travelHours": "7.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3842.5",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2484",
      "quotedRevenue": "4834",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-31T17:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0647",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-09-23",
      "status": "Open",
      "notes": "SYNTHETIC CASE 647: Reduced suction. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-09-19T08:00",
      "respondedAt": "2026-09-19T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-19T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-23T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F06-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-19T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0648",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-04-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 648: Reduced suction. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-04-15T08:00",
      "respondedAt": "2026-04-15T11:00",
      "completedAt": "2026-04-23T00:00",
      "downtimeStart": "2026-04-15T08:00",
      "downtimeEnd": "2026-04-23T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-23",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-17T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1722.5",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1373",
      "quotedRevenue": "2714",
      "deliveryRequestedAt": "2026-04-15T08:00",
      "dispatchedAt": "2026-04-16T20:00",
      "deliveredAt": "2026-04-18T20:00",
      "promisedDeliveryAt": "2026-04-17T08:00",
      "onsiteArrivedAt": "2026-04-15T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0649",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-05-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 649: Reduced suction. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-05-22T08:00",
      "respondedAt": "2026-05-22T11:30",
      "completedAt": "2026-05-23T14:00",
      "downtimeStart": "2026-05-22T08:00",
      "downtimeEnd": "2026-05-23T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-23",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-24T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-026",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1060",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1159",
      "quotedRevenue": "2051",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-22T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0650",
      "customer": "Hospital 06",
      "equipment": "Suction unit · DEMO-EQ-026",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 650: Reduced suction. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-026",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T08:30",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "90",
      "partsCost": "575",
      "travelCost": "225",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F06-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1192.5",
      "partsCharge": "891.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1202",
      "quotedRevenue": "2184",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0651",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-02-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 651: Temperature deviation. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-02-12T08:00",
      "respondedAt": "2026-02-12T11:00",
      "completedAt": "2026-02-13T08:00",
      "downtimeStart": "2026-02-12T08:00",
      "downtimeEnd": "2026-02-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-13",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-15T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1667.5",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1584",
      "quotedRevenue": "2940",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-12T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0652",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-03-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 652: Temperature deviation. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-03-21T08:00",
      "respondedAt": "2026-03-21T11:30",
      "completedAt": "2026-03-22T11:00",
      "downtimeStart": "2026-03-21T08:00",
      "downtimeEnd": "2026-03-22T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-22",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-24T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-027",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1636",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-21T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0653",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-04-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 653: Temperature deviation. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-04-27T08:00",
      "respondedAt": "2026-04-27T08:30",
      "completedAt": "2026-04-28T14:00",
      "downtimeStart": "2026-04-27T08:00",
      "downtimeEnd": "2026-04-28T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-28",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-30T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-027",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1689",
      "quotedRevenue": "1714",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-27T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0654",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-06-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 654: Temperature deviation. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-06-03T08:00",
      "respondedAt": "2026-06-03T09:00",
      "completedAt": "2026-06-04T17:00",
      "downtimeStart": "2026-06-03T08:00",
      "downtimeEnd": "2026-06-04T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-04",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-06T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-027",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "2102.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1741",
      "quotedRevenue": "2864",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-03T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0655",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-07-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 655: Temperature deviation. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-07-10T08:00",
      "respondedAt": "2026-07-10T09:30",
      "completedAt": "2026-07-10T14:00",
      "downtimeStart": "2026-07-10T08:00",
      "downtimeEnd": "2026-07-10T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-10",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-13T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-027",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1479",
      "quotedRevenue": "656",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-10T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0656",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-08-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 656: Temperature deviation. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-08-16T08:00",
      "respondedAt": "2026-08-16T10:00",
      "completedAt": "2026-08-16T17:00",
      "downtimeStart": "2026-08-16T08:00",
      "downtimeEnd": "2026-08-16T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-16",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-19T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-025",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1584",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-16T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0657",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-01-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 657: Temperature deviation. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-01-18T08:00",
      "respondedAt": "2026-01-18T10:30",
      "completedAt": "2026-01-18T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-18",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-21T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-026",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "934",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-18T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0658",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-02-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 658: Temperature deviation. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-02-24T08:00",
      "respondedAt": "2026-02-24T11:00",
      "completedAt": "2026-02-24T23:00",
      "downtimeStart": "2026-02-24T08:00",
      "downtimeEnd": "2026-02-24T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-24",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-27T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-027",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1636",
      "quotedRevenue": "1189",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-24T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0659",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-04-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 659: Temperature deviation. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-04-02T08:00",
      "respondedAt": "2026-04-02T15:00",
      "completedAt": "2026-04-03T02:00",
      "downtimeStart": "2026-04-02T08:00",
      "downtimeEnd": "2026-04-03T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-03",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-05T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1957.5",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1689",
      "quotedRevenue": "3245",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-02T18:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0660",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-05-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 660: Temperature deviation. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-05-09T08:00",
      "respondedAt": "2026-05-09T08:30",
      "completedAt": "2026-05-31T08:00",
      "downtimeStart": "2026-05-09T08:00",
      "downtimeEnd": "2026-05-31T08:00",
      "repairReceived": "2026-05-09T14:00",
      "repairReturned": "2026-05-31T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-31",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "105",
      "partsCost": "1550",
      "travelCost": "270",
      "otherCost": "250",
      "expectedCloseAt": "2026-05-23T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2102.5",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2641",
      "quotedRevenue": "4862",
      "deliveryRequestedAt": "2026-05-09T08:00",
      "dispatchedAt": "2026-05-11T08:00",
      "deliveredAt": "2026-05-13T08:00",
      "promisedDeliveryAt": "2026-05-11T22:00",
      "onsiteArrivedAt": "2026-05-09T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0661",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 661: Temperature deviation. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T09:00",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1479",
      "quotedRevenue": "2636",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0662",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-07-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 662: Temperature deviation. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-07-22T08:00",
      "respondedAt": "",
      "completedAt": "2026-07-23T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-07-23",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "105",
      "partsCost": "",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-25T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F07-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1531",
      "quotedRevenue": "2788",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0663",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-09-19",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 663: Temperature deviation. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-09-14T08:00",
      "respondedAt": "2026-09-14T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-14T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-19T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F07-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-14T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0664",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-02-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 664: Temperature deviation. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-01-30T08:00",
      "respondedAt": "2026-01-30T10:30",
      "completedAt": "2026-01-31T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-31",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-02T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1812.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "986",
      "quotedRevenue": "2034",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-30T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0665",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-03-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 665: Temperature deviation. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-03-08T08:00",
      "respondedAt": "2026-03-08T11:00",
      "completedAt": "2026-03-14T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-14",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-10T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1957.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1039",
      "quotedRevenue": "2187",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-08T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0666",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-04-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 666: Temperature deviation. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-04-14T08:00",
      "respondedAt": "2026-04-14T11:30",
      "completedAt": "2026-04-16T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-16",
      "revenue": "",
      "laborHours": "13.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-17T08:00",
      "expectedDurationHours": "14.25",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "5",
      "installationFee": "3000",
      "faultCode": "SYN-F07-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3987.5",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2424",
      "quotedRevenue": "8526",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-14T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0667",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-10-10",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 667: Temperature deviation. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T08:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F07-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0668",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-06-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 668: Temperature deviation. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-06-27T08:00",
      "respondedAt": "2026-06-27T09:00",
      "completedAt": "2026-06-27T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-27",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-30T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1522.5",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1531",
      "quotedRevenue": "2788",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-27T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0669",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-08-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 669: Temperature deviation. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-08-03T08:00",
      "respondedAt": "2026-08-03T09:30",
      "completedAt": "2026-08-03T10:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-03",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-06T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "435",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "218",
      "quotedRevenue": "588",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0670",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-01-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 670: Temperature deviation. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-01-05T08:00",
      "respondedAt": "2026-01-05T10:00",
      "completedAt": "2026-01-06T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-06",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-08T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "986",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-05T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0671",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-02-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 671: Temperature deviation. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-02-11T08:00",
      "respondedAt": "2026-02-11T10:30",
      "completedAt": "2026-02-16T08:00",
      "downtimeStart": "2026-02-11T08:00",
      "downtimeEnd": "2026-02-16T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-02-16",
      "revenue": "",
      "laborHours": "15.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "720",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-14T08:00",
      "expectedDurationHours": "16.25",
      "fieldHours": "7",
      "travelHours": "8",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4567.5",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3084",
      "quotedRevenue": "5985",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-11T18:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0672",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-09-24",
      "status": "Open",
      "notes": "SYNTHETIC CASE 672: Temperature deviation. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-09-20T08:00",
      "respondedAt": "2026-09-20T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-20T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-24T08:00",
      "expectedDurationHours": "7.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F07-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-20T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0673",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-04-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 673: Temperature deviation. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-04-26T08:00",
      "respondedAt": "2026-04-26T11:30",
      "completedAt": "2026-05-05T00:00",
      "downtimeStart": "2026-04-26T08:00",
      "downtimeEnd": "2026-05-05T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-05",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-29T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1479",
      "quotedRevenue": "2636",
      "deliveryRequestedAt": "2026-04-26T08:00",
      "dispatchedAt": "2026-04-28T08:00",
      "deliveredAt": "2026-04-30T08:00",
      "promisedDeliveryAt": "2026-04-28T08:00",
      "onsiteArrivedAt": "2026-04-26T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0674",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-06-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 674: Temperature deviation. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-06-02T08:00",
      "respondedAt": "2026-06-02T08:30",
      "completedAt": "2026-06-03T17:00",
      "downtimeStart": "2026-06-02T08:00",
      "downtimeEnd": "2026-06-03T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-03",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-05T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-027",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1522.5",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1531",
      "quotedRevenue": "2788",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-02T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0675",
      "customer": "Hospital 07",
      "equipment": "Infant incubator · DEMO-EQ-027",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 675: Temperature deviation. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-027",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T09:00",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "105",
      "partsCost": "650",
      "travelCost": "270",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F07-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1667.5",
      "partsCharge": "1007.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1584",
      "quotedRevenue": "2940",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0676",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-02-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 676: Battery capacity warning. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-02-23T08:00",
      "respondedAt": "2026-02-23T11:30",
      "completedAt": "2026-02-24T11:00",
      "downtimeStart": "2026-02-23T08:00",
      "downtimeEnd": "2026-02-24T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-24",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-24T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1968.75",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1943",
      "quotedRevenue": "3009",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-23T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0677",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-04-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 677: Battery capacity warning. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-04-01T08:00",
      "respondedAt": "2026-04-01T08:30",
      "completedAt": "2026-04-02T14:00",
      "downtimeStart": "2026-04-01T08:00",
      "downtimeEnd": "2026-04-02T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-02",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-02T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-028",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2006",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-01T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0678",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-05-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 678: Battery capacity warning. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-05-08T08:00",
      "respondedAt": "2026-05-08T09:00",
      "completedAt": "2026-05-09T17:00",
      "downtimeStart": "2026-05-08T08:00",
      "downtimeEnd": "2026-05-09T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-09",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-09T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-028",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "2069",
      "quotedRevenue": "1709",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-08T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0679",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-06-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 679: Battery capacity warning. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-06-14T08:00",
      "respondedAt": "2026-06-14T09:30",
      "completedAt": "2026-06-14T14:00",
      "downtimeStart": "2026-06-14T08:00",
      "downtimeEnd": "2026-06-14T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-14",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-15T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-028",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1496.25",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1754",
      "quotedRevenue": "2063",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-14T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0680",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-07-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 680: Battery capacity warning. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-07-21T08:00",
      "respondedAt": "2026-07-21T10:00",
      "completedAt": "2026-07-21T17:00",
      "downtimeStart": "2026-07-21T08:00",
      "downtimeEnd": "2026-07-21T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-21",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-22T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-028",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1817",
      "quotedRevenue": "641",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-21T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0681",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-08-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 681: Battery capacity warning. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-08-27T08:00",
      "respondedAt": "2026-08-27T10:30",
      "completedAt": "2026-08-27T20:00",
      "downtimeStart": "2026-08-27T08:00",
      "downtimeEnd": "2026-08-27T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-27",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-28T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-029",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1943",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-27T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0682",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-01-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 682: Battery capacity warning. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-01-29T08:00",
      "respondedAt": "2026-01-29T11:00",
      "completedAt": "2026-01-29T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-29",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-30T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-030",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1181",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-29T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0683",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-03-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 683: Battery capacity warning. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-03-07T08:00",
      "respondedAt": "2026-03-07T11:30",
      "completedAt": "2026-03-08T02:00",
      "downtimeStart": "2026-03-07T08:00",
      "downtimeEnd": "2026-03-08T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-08",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-08T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-031",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2006",
      "quotedRevenue": "1139",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-07T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0684",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-04-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 684: Battery capacity warning. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-04-13T08:00",
      "respondedAt": "2026-04-13T16:00",
      "completedAt": "2026-04-14T05:00",
      "downtimeStart": "2026-04-13T08:00",
      "downtimeEnd": "2026-04-14T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-14",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-14T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2283.75",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2069",
      "quotedRevenue": "3308",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-13T19:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0685",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-06-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 685: Battery capacity warning. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-05-20T08:00",
      "respondedAt": "2026-05-20T09:00",
      "completedAt": "2026-06-13T08:00",
      "downtimeStart": "2026-05-20T08:00",
      "downtimeEnd": "2026-06-13T08:00",
      "repairReceived": "2026-05-20T14:00",
      "repairReturned": "2026-06-13T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-06-13",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "1625",
      "travelCost": "315",
      "otherCost": "250",
      "expectedCloseAt": "2026-06-03T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2699",
      "quotedRevenue": "3886",
      "deliveryRequestedAt": "2026-05-20T08:00",
      "dispatchedAt": "2026-05-22T20:00",
      "deliveredAt": "2026-05-24T20:00",
      "promisedDeliveryAt": "2026-05-27T12:00",
      "onsiteArrivedAt": "2026-05-20T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0686",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 686: Battery capacity warning. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T09:30",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1653.75",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1817",
      "quotedRevenue": "2710",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0687",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-08-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 687: Battery capacity warning. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-08-02T08:00",
      "respondedAt": "",
      "completedAt": "2026-08-03T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-08-03",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-03T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F08-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1880",
      "quotedRevenue": "2860",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0688",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-09-20",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 688: Battery capacity warning. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-09-15T08:00",
      "respondedAt": "2026-09-15T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-15T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-20T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F08-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-15T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0689",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-02-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 689: Battery capacity warning. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-02-10T08:00",
      "respondedAt": "2026-02-10T11:00",
      "completedAt": "2026-02-10T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-10",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-13T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2126.25",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1244",
      "quotedRevenue": "2091",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-10T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0690",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-03-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 690: Battery capacity warning. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-03-19T08:00",
      "respondedAt": "2026-03-19T11:30",
      "completedAt": "2026-03-23T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-23",
      "revenue": "",
      "laborHours": "7.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-21T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2283.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1307",
      "quotedRevenue": "2241",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-19T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0691",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-04-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 691: Battery capacity warning. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-04-25T08:00",
      "respondedAt": "2026-04-25T08:30",
      "completedAt": "2026-04-27T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-27",
      "revenue": "",
      "laborHours": "12.25",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-26T08:00",
      "expectedDurationHours": "11.75",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "6",
      "installationFee": "3500",
      "faultCode": "SYN-F08-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3858.75",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2699",
      "quotedRevenue": "8130",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-25T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0692",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-10-11",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 692: Battery capacity warning. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T09:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F08-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0693",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 693: Battery capacity warning. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-07-08T08:00",
      "respondedAt": "2026-07-08T09:30",
      "completedAt": "2026-07-09T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-09",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-09T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1811.25",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1880",
      "quotedRevenue": "2860",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-08T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0694",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-08-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 694: Battery capacity warning. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-08-14T08:00",
      "respondedAt": "2026-08-14T10:00",
      "completedAt": "2026-08-14T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-14",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-15T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "315",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "189",
      "quotedRevenue": "371",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0695",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-01-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 695: Battery capacity warning. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-01-16T08:00",
      "respondedAt": "2026-01-16T10:30",
      "completedAt": "2026-01-17T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-17",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-17T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1244",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-16T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0696",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-02-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 696: Battery capacity warning. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-02-22T08:00",
      "respondedAt": "2026-02-22T11:00",
      "completedAt": "2026-02-28T08:00",
      "downtimeStart": "2026-02-22T08:00",
      "downtimeEnd": "2026-02-28T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-02-28",
      "revenue": "",
      "laborHours": "16.25",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "765",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-23T08:00",
      "expectedDurationHours": "15.75",
      "fieldHours": "7.5",
      "travelHours": "8.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "5118.75",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3675",
      "quotedRevenue": "6002",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-22T19:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0697",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-09-25",
      "status": "Open",
      "notes": "SYNTHETIC CASE 697: Battery capacity warning. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-09-21T08:00",
      "respondedAt": "2026-09-21T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-21T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-25T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F08-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-21T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0698",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-05-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 698: Battery capacity warning. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-05-07T08:00",
      "respondedAt": "2026-05-07T08:30",
      "completedAt": "2026-05-17T00:00",
      "downtimeStart": "2026-05-07T08:00",
      "downtimeEnd": "2026-05-17T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-17",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-08T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1653.75",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1817",
      "quotedRevenue": "2710",
      "deliveryRequestedAt": "2026-05-07T08:00",
      "dispatchedAt": "2026-05-09T20:00",
      "deliveredAt": "2026-05-11T20:00",
      "promisedDeliveryAt": "2026-05-09T08:00",
      "onsiteArrivedAt": "2026-05-07T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0699",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 699: Battery capacity warning. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-06-13T08:00",
      "respondedAt": "2026-06-13T09:00",
      "completedAt": "2026-06-13T14:00",
      "downtimeStart": "2026-06-13T08:00",
      "downtimeEnd": "2026-06-13T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-13",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-028",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1811.25",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1880",
      "quotedRevenue": "2860",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-13T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0700",
      "customer": "Hospital 08",
      "equipment": "Defibrillator · DEMO-EQ-028",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 700: Battery capacity warning. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-028",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T09:30",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "725",
      "travelCost": "315",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F08-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1968.75",
      "partsCharge": "1123.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1943",
      "quotedRevenue": "3009",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0701",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-03-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 701: Cycle interruption. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-03-06T08:00",
      "respondedAt": "2026-03-06T08:30",
      "completedAt": "2026-03-07T14:00",
      "downtimeStart": "2026-03-06T08:00",
      "downtimeEnd": "2026-03-07T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-07",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-08T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "960",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1301",
      "quotedRevenue": "2300",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-06T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0702",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-04-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 702: Cycle interruption. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-04-12T08:00",
      "respondedAt": "2026-04-12T09:00",
      "completedAt": "2026-04-13T17:00",
      "downtimeStart": "2026-04-12T08:00",
      "downtimeEnd": "2026-04-13T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-13",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-14T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-029",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1361",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-12T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0703",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-05-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 703: Cycle interruption. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-05-19T08:00",
      "respondedAt": "2026-05-19T09:30",
      "completedAt": "2026-05-19T14:00",
      "downtimeStart": "2026-05-19T08:00",
      "downtimeEnd": "2026-05-19T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-19",
      "revenue": "",
      "laborHours": "2",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-21T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-029",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1058",
      "quotedRevenue": "1640",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-19T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0704",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-06-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 704: Cycle interruption. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-06-25T08:00",
      "respondedAt": "2026-06-25T10:00",
      "completedAt": "2026-06-25T17:00",
      "downtimeStart": "2026-06-25T08:00",
      "downtimeEnd": "2026-06-25T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-25",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-27T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-029",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "600",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1118",
      "quotedRevenue": "1000",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-25T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0705",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-08-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 705: Cycle interruption. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-08-01T08:00",
      "respondedAt": "2026-08-01T10:30",
      "completedAt": "2026-08-01T20:00",
      "downtimeStart": "2026-08-01T08:00",
      "downtimeEnd": "2026-08-01T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-01",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-03T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-029",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1179",
      "quotedRevenue": "400",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-01T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0706",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-09-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 706: Cycle interruption. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-09-07T08:00",
      "respondedAt": "2026-09-07T11:00",
      "completedAt": "2026-09-07T23:00",
      "downtimeStart": "2026-09-07T08:00",
      "downtimeEnd": "2026-09-07T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-07",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-09-09T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-033",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1301",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-07T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0707",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-02-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 707: Cycle interruption. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-02-09T08:00",
      "respondedAt": "2026-02-09T11:30",
      "completedAt": "2026-02-10T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-10",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-11T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-034",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "581",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-09T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0708",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-03-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 708: Cycle interruption. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-03-18T08:00",
      "respondedAt": "2026-03-18T08:30",
      "completedAt": "2026-03-19T05:00",
      "downtimeStart": "2026-03-18T08:00",
      "downtimeEnd": "2026-03-19T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-19",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-20T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-035",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1361",
      "quotedRevenue": "1340",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-18T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0709",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-04-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 709: Cycle interruption. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-04-24T08:00",
      "respondedAt": "2026-04-24T17:00",
      "completedAt": "2026-04-25T08:00",
      "downtimeStart": "2026-04-24T08:00",
      "downtimeEnd": "2026-04-25T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-25",
      "revenue": "",
      "laborHours": "2",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-26T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "480",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1058",
      "quotedRevenue": "1820",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-24T17:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0710",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 710: Cycle interruption. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-05-31T08:00",
      "respondedAt": "2026-05-31T09:30",
      "completedAt": "2026-06-26T08:00",
      "downtimeStart": "2026-05-31T08:00",
      "downtimeEnd": "2026-06-26T08:00",
      "repairReceived": "2026-05-31T14:00",
      "repairReturned": "2026-06-26T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-06-26",
      "revenue": "",
      "laborHours": "2.5",
      "hourlyCost": "135",
      "partsCost": "1700",
      "travelCost": "45",
      "otherCost": "250",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "600",
      "partsCharge": "2635",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1928",
      "quotedRevenue": "3335",
      "deliveryRequestedAt": "2026-05-31T08:00",
      "dispatchedAt": "2026-06-01T08:00",
      "deliveredAt": "2026-06-05T08:00",
      "promisedDeliveryAt": "2026-06-02T22:00",
      "onsiteArrivedAt": "2026-05-31T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0711",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 711: Cycle interruption. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T10:00",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "720",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1179",
      "quotedRevenue": "2060",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0712",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-08-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 712: Cycle interruption. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-08-13T08:00",
      "respondedAt": "",
      "completedAt": "2026-08-14T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-08-14",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "135",
      "partsCost": "",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-15T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F09-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1240",
      "quotedRevenue": "2180",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0713",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-09-21",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 713: Cycle interruption. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-09-16T08:00",
      "respondedAt": "2026-09-16T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-16T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-21T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F09-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-16T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0714",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-02-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 714: Cycle interruption. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-02-21T08:00",
      "respondedAt": "2026-02-21T11:30",
      "completedAt": "2026-02-21T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-21",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-24T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1080",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "641",
      "quotedRevenue": "1180",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-21T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0715",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-04-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 715: Cycle interruption. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-03-30T08:00",
      "respondedAt": "2026-03-30T08:30",
      "completedAt": "2026-04-04T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-04",
      "revenue": "",
      "laborHours": "2",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-01T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "480",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "338",
      "quotedRevenue": "580",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-30T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0716",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-05-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 716: Cycle interruption. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-05-06T08:00",
      "respondedAt": "2026-05-06T09:00",
      "completedAt": "2026-05-09T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-09",
      "revenue": "",
      "laborHours": "11",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-08T08:00",
      "expectedDurationHours": "11",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "7",
      "installationFee": "4000",
      "faultCode": "SYN-F09-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2640",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2151",
      "quotedRevenue": "7980",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-06T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0717",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-10-05",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 717: Cycle interruption. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-10-03T08:00",
      "respondedAt": "2026-10-03T09:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-05T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F09-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-03T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0718",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-07-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 718: Cycle interruption. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-07-19T08:00",
      "respondedAt": "2026-07-19T10:00",
      "completedAt": "2026-07-20T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-20",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-21T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "840",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1240",
      "quotedRevenue": "2180",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-19T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0719",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-08-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 719: Cycle interruption. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-08-25T08:00",
      "respondedAt": "2026-08-25T10:30",
      "completedAt": "2026-08-25T11:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-25",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-27T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "300",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "206",
      "quotedRevenue": "400",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0720",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-01-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 720: Cycle interruption. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-01-27T08:00",
      "respondedAt": "2026-01-27T11:00",
      "completedAt": "2026-01-28T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-28",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-29T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "641",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-27T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0721",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-03-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 721: Cycle interruption. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-03-05T08:00",
      "respondedAt": "2026-03-05T11:30",
      "completedAt": "2026-03-08T08:00",
      "downtimeStart": "2026-03-05T08:00",
      "downtimeEnd": "2026-03-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-03-08",
      "revenue": "",
      "laborHours": "11",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "495",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-07T08:00",
      "expectedDurationHours": "11",
      "fieldHours": "5",
      "travelHours": "5.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2640",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2556",
      "quotedRevenue": "3980",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-05T17:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0722",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-09-26",
      "status": "Open",
      "notes": "SYNTHETIC CASE 722: Cycle interruption. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-09-22T08:00",
      "respondedAt": "2026-09-22T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-22T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-26T08:00",
      "expectedDurationHours": "2.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F09-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-22T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0723",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-05-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 723: Cycle interruption. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-05-18T08:00",
      "respondedAt": "2026-05-18T09:00",
      "completedAt": "2026-05-25T00:00",
      "downtimeStart": "2026-05-18T08:00",
      "downtimeEnd": "2026-05-25T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-25",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-20T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "720",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1179",
      "quotedRevenue": "2060",
      "deliveryRequestedAt": "2026-05-18T08:00",
      "dispatchedAt": "2026-05-19T08:00",
      "deliveredAt": "2026-05-23T08:00",
      "promisedDeliveryAt": "2026-05-20T08:00",
      "onsiteArrivedAt": "2026-05-18T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0724",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-06-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 724: Cycle interruption. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-06-24T08:00",
      "respondedAt": "2026-06-24T09:30",
      "completedAt": "2026-06-24T17:00",
      "downtimeStart": "2026-06-24T08:00",
      "downtimeEnd": "2026-06-24T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-24",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-26T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-029",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "840",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1240",
      "quotedRevenue": "2180",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-24T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0725",
      "customer": "Hospital 09",
      "equipment": "Sterilizer · DEMO-EQ-029",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-10-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 725: Cycle interruption. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-029",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T10:00",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "135",
      "partsCost": "800",
      "travelCost": "45",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-12T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F09-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "960",
      "partsCharge": "1240",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1301",
      "quotedRevenue": "2300",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0726",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-03-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 726: Intermittent signal. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-03-17T08:00",
      "respondedAt": "2026-03-17T09:00",
      "completedAt": "2026-03-18T17:00",
      "downtimeStart": "2026-03-17T08:00",
      "downtimeEnd": "2026-03-18T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-18",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-20T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1391.25",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1722",
      "quotedRevenue": "3016",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-17T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0727",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-04-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 727: Intermittent signal. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-04-23T08:00",
      "respondedAt": "2026-04-23T09:30",
      "completedAt": "2026-04-23T14:00",
      "downtimeStart": "2026-04-23T08:00",
      "downtimeEnd": "2026-04-23T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-23",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-26T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-030",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1366",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-23T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0728",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-06-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 728: Intermittent signal. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-05-30T08:00",
      "respondedAt": "2026-05-30T10:00",
      "completedAt": "2026-05-30T17:00",
      "downtimeStart": "2026-05-30T08:00",
      "downtimeEnd": "2026-05-30T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-30",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-02T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-030",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1437",
      "quotedRevenue": "1975",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-30T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0729",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-07-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 729: Intermittent signal. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-07-06T08:00",
      "respondedAt": "2026-07-06T10:30",
      "completedAt": "2026-07-06T20:00",
      "downtimeStart": "2026-07-06T08:00",
      "downtimeEnd": "2026-07-06T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-06",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-09T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-030",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "993.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1508",
      "quotedRevenue": "1595",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-06T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0730",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-08-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 730: Intermittent signal. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-08-12T08:00",
      "respondedAt": "2026-08-12T11:00",
      "completedAt": "2026-08-12T23:00",
      "downtimeStart": "2026-08-12T08:00",
      "downtimeEnd": "2026-08-12T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-12",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-15T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-030",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1579",
      "quotedRevenue": "551",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-12T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0731",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-01-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 731: Intermittent signal. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-01-14T08:00",
      "respondedAt": "2026-01-14T11:30",
      "completedAt": "2026-01-15T02:00",
      "downtimeStart": "2026-01-14T08:00",
      "downtimeEnd": "2026-01-15T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-15",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-17T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-037",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1722",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-14T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0732",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-02-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 732: Intermittent signal. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-02-20T08:00",
      "respondedAt": "2026-02-20T08:30",
      "completedAt": "2026-02-21T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-21",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-23T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-038",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "891",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-20T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0733",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-04-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 733: Intermittent signal. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-03-29T08:00",
      "respondedAt": "2026-03-29T09:00",
      "completedAt": "2026-03-30T08:00",
      "downtimeStart": "2026-03-29T08:00",
      "downtimeEnd": "2026-03-30T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-30",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-01T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-039",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1366",
      "quotedRevenue": "1555",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-29T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0734",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-05-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 734: Intermittent signal. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-05-05T08:00",
      "respondedAt": "2026-05-05T18:00",
      "completedAt": "2026-05-06T11:00",
      "downtimeStart": "2026-05-05T08:00",
      "downtimeEnd": "2026-05-06T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-06",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-08T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "861.25",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1437",
      "quotedRevenue": "2460",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-05T19:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0735",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-06-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 735: Intermittent signal. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-06-11T08:00",
      "respondedAt": "2026-06-11T10:00",
      "completedAt": "2026-07-09T08:00",
      "downtimeStart": "2026-06-11T08:00",
      "downtimeEnd": "2026-07-09T08:00",
      "repairReceived": "2026-06-11T14:00",
      "repairReturned": "2026-07-09T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-09",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "1775",
      "travelCost": "90",
      "otherCost": "250",
      "expectedCloseAt": "2026-06-25T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "993.75",
      "partsCharge": "2751.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2363",
      "quotedRevenue": "4064",
      "deliveryRequestedAt": "2026-06-11T08:00",
      "dispatchedAt": "2026-06-12T20:00",
      "deliveredAt": "2026-06-16T20:00",
      "promisedDeliveryAt": "2026-06-18T12:00",
      "onsiteArrivedAt": "2026-06-11T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0736",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-10-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 736: Intermittent signal. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T10:30",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-13T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1126.25",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1579",
      "quotedRevenue": "2738",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0737",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-08-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 737: Intermittent signal. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-08-24T08:00",
      "respondedAt": "",
      "completedAt": "2026-08-24T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-08-24",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-27T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F10-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1651",
      "quotedRevenue": "2877",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0738",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-09-22",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 738: Intermittent signal. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-09-17T08:00",
      "respondedAt": "2026-09-17T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-17T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-22T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F10-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-17T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0739",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-03-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 739: Intermittent signal. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-03-04T08:00",
      "respondedAt": "2026-03-04T08:30",
      "completedAt": "2026-03-04T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-04",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-07T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "728.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "534",
      "quotedRevenue": "896",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-04T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0740",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-04-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 740: Intermittent signal. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-04-10T08:00",
      "respondedAt": "2026-04-10T09:00",
      "completedAt": "2026-04-16T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-16",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-12T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "861.25",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "606",
      "quotedRevenue": "1036",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-10T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0741",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-05-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 741: Intermittent signal. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-05-17T08:00",
      "respondedAt": "2026-05-17T09:30",
      "completedAt": "2026-05-20T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-20",
      "revenue": "",
      "laborHours": "13.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-20T08:00",
      "expectedDurationHours": "13.75",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "8",
      "installationFee": "4500",
      "faultCode": "SYN-F10-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3511.25",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2862",
      "quotedRevenue": "9967",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-17T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0742",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-10-06",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 742: Intermittent signal. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-10-04T08:00",
      "respondedAt": "2026-10-04T10:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F10-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-04T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0743",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-08-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 743: Intermittent signal. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-07-30T08:00",
      "respondedAt": "2026-07-30T10:30",
      "completedAt": "2026-07-31T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-31",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-02T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1258.75",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1651",
      "quotedRevenue": "2877",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-30T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0744",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-09-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 744: Intermittent signal. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-09-05T08:00",
      "respondedAt": "2026-09-05T11:00",
      "completedAt": "2026-09-05T12:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-05",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-09-08T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "397.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "271",
      "quotedRevenue": "549",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0745",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-02-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 745: Intermittent signal. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-02-07T08:00",
      "respondedAt": "2026-02-07T11:30",
      "completedAt": "2026-02-08T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-08",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-10T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "534",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-07T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0746",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-03-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 746: Intermittent signal. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-03-16T08:00",
      "respondedAt": "2026-03-16T08:30",
      "completedAt": "2026-03-20T08:00",
      "downtimeStart": "2026-03-16T08:00",
      "downtimeEnd": "2026-03-20T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-03-20",
      "revenue": "",
      "laborHours": "12.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "540",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-19T08:00",
      "expectedDurationHours": "12.75",
      "fieldHours": "5.5",
      "travelHours": "6",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3246.25",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3147",
      "quotedRevenue": "4964",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-16T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0747",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-09-27",
      "status": "Open",
      "notes": "SYNTHETIC CASE 747: Intermittent signal. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-09-23T08:00",
      "respondedAt": "2026-09-23T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-23T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-27T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F10-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-23T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0748",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-06-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 748: Intermittent signal. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-05-29T08:00",
      "respondedAt": "2026-05-29T09:30",
      "completedAt": "2026-06-06T00:00",
      "downtimeStart": "2026-05-29T08:00",
      "downtimeEnd": "2026-06-06T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-06",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-01T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1126.25",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1579",
      "quotedRevenue": "2738",
      "deliveryRequestedAt": "2026-05-29T08:00",
      "dispatchedAt": "2026-05-30T20:00",
      "deliveredAt": "2026-06-03T20:00",
      "promisedDeliveryAt": "2026-05-31T08:00",
      "onsiteArrivedAt": "2026-05-29T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0749",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-07-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 749: Intermittent signal. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-07-05T08:00",
      "respondedAt": "2026-07-05T10:00",
      "completedAt": "2026-07-05T20:00",
      "downtimeStart": "2026-07-05T08:00",
      "downtimeEnd": "2026-07-05T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-05",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-08T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-030",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1258.75",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1651",
      "quotedRevenue": "2877",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-05T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0750",
      "customer": "Hospital 10",
      "equipment": "OR integration system · DEMO-EQ-030",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-10-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 750: Intermittent signal. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-030",
      "reportedAt": "2026-10-11T08:00",
      "respondedAt": "2026-10-11T10:30",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-11T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "875",
      "travelCost": "90",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-14T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F10-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1391.25",
      "partsCharge": "1356.25",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1722",
      "quotedRevenue": "3016",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-11T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0751",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-03-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 751: Image dropout. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-03-28T08:00",
      "respondedAt": "2026-03-28T09:30",
      "completedAt": "2026-03-28T14:00",
      "downtimeStart": "2026-03-28T08:00",
      "downtimeEnd": "2026-03-28T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-28",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-29T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "797.5",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1393",
      "quotedRevenue": "2228",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-28T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0752",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-05-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 752: Image dropout. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-05-04T08:00",
      "respondedAt": "2026-05-04T10:00",
      "completedAt": "2026-05-04T17:00",
      "downtimeStart": "2026-05-04T08:00",
      "downtimeEnd": "2026-05-04T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-04",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-05T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-031",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1438",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-04T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0753",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-06-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 753: Image dropout. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-06-10T08:00",
      "respondedAt": "2026-06-10T10:30",
      "completedAt": "2026-06-10T20:00",
      "downtimeStart": "2026-06-10T08:00",
      "downtimeEnd": "2026-06-10T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-10",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-11T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-031",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1483",
      "quotedRevenue": "1945",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-10T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0754",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-07-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 754: Image dropout. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-07-17T08:00",
      "respondedAt": "2026-07-17T11:00",
      "completedAt": "2026-07-17T23:00",
      "downtimeStart": "2026-07-17T08:00",
      "downtimeEnd": "2026-07-17T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-17",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-18T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-031",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1232.5",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1528",
      "quotedRevenue": "1717",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-17T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0755",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-08-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 755: Image dropout. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-08-23T08:00",
      "respondedAt": "2026-08-23T11:30",
      "completedAt": "2026-08-24T02:00",
      "downtimeStart": "2026-08-23T08:00",
      "downtimeEnd": "2026-08-24T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-24",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-24T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-031",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "1573",
      "quotedRevenue": "546",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-23T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0756",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-01-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 756: Image dropout. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-01-25T08:00",
      "respondedAt": "2026-01-25T08:30",
      "completedAt": "2026-01-26T05:00",
      "downtimeStart": "2026-01-25T08:00",
      "downtimeEnd": "2026-01-26T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-26",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-26T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-001",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1663",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-25T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0757",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-03-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 757: Image dropout. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-03-03T08:00",
      "respondedAt": "2026-03-03T09:00",
      "completedAt": "2026-03-04T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-04",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-04T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-002",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "443",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-03T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0758",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-04-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 758: Image dropout. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-04-09T08:00",
      "respondedAt": "2026-04-09T09:30",
      "completedAt": "2026-04-10T11:00",
      "downtimeStart": "2026-04-09T08:00",
      "downtimeEnd": "2026-04-10T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-10",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-10T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-003",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1438",
      "quotedRevenue": "1470",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-09T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0759",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-05-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 759: Image dropout. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-05-16T08:00",
      "respondedAt": "2026-05-16T19:00",
      "completedAt": "2026-05-17T14:00",
      "downtimeStart": "2026-05-16T08:00",
      "downtimeEnd": "2026-05-17T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-17",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-17T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1087.5",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1483",
      "quotedRevenue": "2503",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-16T20:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0760",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 760: Image dropout. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-06-22T08:00",
      "respondedAt": "2026-06-22T10:30",
      "completedAt": "2026-07-02T08:00",
      "downtimeStart": "2026-06-22T08:00",
      "downtimeEnd": "2026-07-02T08:00",
      "repairReceived": "2026-06-22T14:00",
      "repairReturned": "2026-07-02T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-02",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "1850",
      "travelCost": "135",
      "otherCost": "250",
      "expectedCloseAt": "2026-07-06T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1232.5",
      "partsCharge": "2867.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2428",
      "quotedRevenue": "3966",
      "deliveryRequestedAt": "2026-06-22T08:00",
      "dispatchedAt": "2026-06-24T08:00",
      "deliveredAt": "2026-06-28T08:00",
      "promisedDeliveryAt": "2026-06-24T22:00",
      "onsiteArrivedAt": "2026-06-22T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0761",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 761: Image dropout. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T11:00",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-05T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1573",
      "quotedRevenue": "2779",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0762",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-09-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 762: Image dropout. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-09-04T08:00",
      "respondedAt": "",
      "completedAt": "2026-09-04T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-09-04",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "90",
      "partsCost": "",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-09-05T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F11-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1618",
      "quotedRevenue": "2917",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0763",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-09-23",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 763: Image dropout. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-09-18T08:00",
      "respondedAt": "2026-09-18T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-18T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-23T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F11-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-18T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0764",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-03-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 764: Image dropout. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-03-15T08:00",
      "respondedAt": "2026-03-15T09:00",
      "completedAt": "2026-03-15T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-15",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-18T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "942.5",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "488",
      "quotedRevenue": "967",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-15T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0765",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-04-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 765: Image dropout. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-04-21T08:00",
      "respondedAt": "2026-04-21T09:30",
      "completedAt": "2026-04-25T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-25",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-23T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1087.5",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "533",
      "quotedRevenue": "1104",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-21T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0766",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-05-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 766: Image dropout. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-05-28T08:00",
      "respondedAt": "2026-05-28T10:00",
      "completedAt": "2026-05-29T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-29",
      "revenue": "",
      "laborHours": "9.75",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-29T08:00",
      "expectedDurationHours": "9.25",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "4",
      "installationFee": "2500",
      "faultCode": "SYN-F11-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2827.5",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2023",
      "quotedRevenue": "6531",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-28T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0767",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-10-07",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 767: Image dropout. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T10:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F11-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0768",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-08-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 768: Image dropout. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-08-10T08:00",
      "respondedAt": "2026-08-10T11:00",
      "completedAt": "2026-08-11T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-11",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-11T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1522.5",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1618",
      "quotedRevenue": "2917",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-10T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0769",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-01-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 769: Image dropout. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-01-12T08:00",
      "respondedAt": "2026-01-12T11:30",
      "completedAt": "2026-01-12T12:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-12",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-13T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "290",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "150",
      "quotedRevenue": "347",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0770",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-02-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 770: Image dropout. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-02-18T08:00",
      "respondedAt": "2026-02-18T08:30",
      "completedAt": "2026-02-19T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-19",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-19T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "488",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-18T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0771",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-03-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 771: Image dropout. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-03-27T08:00",
      "respondedAt": "2026-03-27T09:00",
      "completedAt": "2026-04-01T08:00",
      "downtimeStart": "2026-03-27T08:00",
      "downtimeEnd": "2026-04-01T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-04-01",
      "revenue": "",
      "laborHours": "12.75",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "585",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-28T08:00",
      "expectedDurationHours": "12.25",
      "fieldHours": "6",
      "travelHours": "6.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3697.5",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2743",
      "quotedRevenue": "4983",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-27T15:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0772",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-09-28",
      "status": "Open",
      "notes": "SYNTHETIC CASE 772: Image dropout. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-09-24T08:00",
      "respondedAt": "2026-09-24T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-24T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-28T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F11-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-24T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0773",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-06-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 773: Image dropout. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-06-09T08:00",
      "respondedAt": "2026-06-09T10:00",
      "completedAt": "2026-06-18T00:00",
      "downtimeStart": "2026-06-09T08:00",
      "downtimeEnd": "2026-06-18T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-18",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-10T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1573",
      "quotedRevenue": "2779",
      "deliveryRequestedAt": "2026-06-09T08:00",
      "dispatchedAt": "2026-06-11T08:00",
      "deliveredAt": "2026-06-15T08:00",
      "promisedDeliveryAt": "2026-06-11T08:00",
      "onsiteArrivedAt": "2026-06-09T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0774",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-07-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 774: Image dropout. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-07-16T08:00",
      "respondedAt": "2026-07-16T10:30",
      "completedAt": "2026-07-16T23:00",
      "downtimeStart": "2026-07-16T08:00",
      "downtimeEnd": "2026-07-16T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-16",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-17T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-031",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1522.5",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1618",
      "quotedRevenue": "2917",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-16T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0775",
      "customer": "Hospital 01",
      "equipment": "Endoscopy imaging system · DEMO-EQ-031",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-10-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 775: Image dropout. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-031",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T11:00",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "950",
      "travelCost": "135",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F11-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "797.5",
      "partsCharge": "1472.5",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1393",
      "quotedRevenue": "2228",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0776",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-04-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 776: Pressure regulation alert. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-04-08T08:00",
      "respondedAt": "2026-04-08T10:00",
      "completedAt": "2026-04-08T17:00",
      "downtimeStart": "2026-04-08T08:00",
      "downtimeEnd": "2026-04-08T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-08",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-10T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1769",
      "quotedRevenue": "2949",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-08T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0777",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-05-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 777: Pressure regulation alert. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-05-15T08:00",
      "respondedAt": "2026-05-15T10:30",
      "completedAt": "2026-05-15T20:00",
      "downtimeStart": "2026-05-15T08:00",
      "downtimeEnd": "2026-05-15T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-15",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-17T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-032",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1824",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-15T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0778",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-06-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 778: Pressure regulation alert. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-06-21T08:00",
      "respondedAt": "2026-06-21T11:00",
      "completedAt": "2026-06-21T23:00",
      "downtimeStart": "2026-06-21T08:00",
      "downtimeEnd": "2026-06-21T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-21",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-23T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-032",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1880",
      "quotedRevenue": "2289",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-21T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0779",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-07-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 779: Pressure regulation alert. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-07-28T08:00",
      "respondedAt": "2026-07-28T11:30",
      "completedAt": "2026-07-29T02:00",
      "downtimeStart": "2026-07-28T08:00",
      "downtimeEnd": "2026-07-29T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-29",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-30T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-032",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1732.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1935",
      "quotedRevenue": "2433",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-28T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0780",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-09-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 780: Pressure regulation alert. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-09-03T08:00",
      "respondedAt": "2026-09-03T08:30",
      "completedAt": "2026-09-04T05:00",
      "downtimeStart": "2026-09-03T08:00",
      "downtimeEnd": "2026-09-04T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-04",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-09-05T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-032",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1990",
      "quotedRevenue": "700",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-03T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0781",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-02-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 781: Pressure regulation alert. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-02-05T08:00",
      "respondedAt": "2026-02-05T09:00",
      "completedAt": "2026-02-06T08:00",
      "downtimeStart": "2026-02-05T08:00",
      "downtimeEnd": "2026-02-06T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-06",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-07T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-005",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1769",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-05T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0782",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-03-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 782: Pressure regulation alert. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-03-14T08:00",
      "respondedAt": "2026-03-14T09:30",
      "completedAt": "2026-03-15T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-15",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-16T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-006",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "693",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-14T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0783",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-04-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 783: Pressure regulation alert. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-04-20T08:00",
      "respondedAt": "2026-04-20T10:00",
      "completedAt": "2026-04-21T14:00",
      "downtimeStart": "2026-04-20T08:00",
      "downtimeEnd": "2026-04-21T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-21",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-22T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-007",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1824",
      "quotedRevenue": "1689",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-20T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0784",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-05-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 784: Pressure regulation alert. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-05-27T08:00",
      "respondedAt": "2026-05-27T20:00",
      "completedAt": "2026-05-28T17:00",
      "downtimeStart": "2026-05-27T08:00",
      "downtimeEnd": "2026-05-28T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-28",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-29T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1575",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1880",
      "quotedRevenue": "3264",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-27T22:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0785",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-07-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 785: Pressure regulation alert. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-07-03T08:00",
      "respondedAt": "2026-07-03T11:00",
      "completedAt": "2026-07-15T08:00",
      "downtimeStart": "2026-07-03T08:00",
      "downtimeEnd": "2026-07-15T08:00",
      "repairReceived": "2026-07-03T14:00",
      "repairReturned": "2026-07-15T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-15",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "105",
      "partsCost": "1925",
      "travelCost": "180",
      "otherCost": "250",
      "expectedCloseAt": "2026-07-17T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1732.5",
      "partsCharge": "2983.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2880",
      "quotedRevenue": "4816",
      "deliveryRequestedAt": "2026-07-03T08:00",
      "dispatchedAt": "2026-07-05T20:00",
      "deliveredAt": "2026-07-09T20:00",
      "promisedDeliveryAt": "2026-07-10T12:00",
      "onsiteArrivedAt": "2026-07-03T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0786",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-10-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 786: Pressure regulation alert. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T11:30",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1890",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1990",
      "quotedRevenue": "3579",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0787",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-01-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 787: Pressure regulation alert. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-01-11T08:00",
      "respondedAt": "",
      "completedAt": "2026-01-11T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-01-11",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "105",
      "partsCost": "",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-13T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F12-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1714",
      "quotedRevenue": "2791",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0788",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-09-24",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 788: Pressure regulation alert. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-09-19T08:00",
      "respondedAt": "2026-09-19T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-19T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-24T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F12-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-19T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0789",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-03-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 789: Pressure regulation alert. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-03-26T08:00",
      "respondedAt": "2026-03-26T09:30",
      "completedAt": "2026-03-27T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-27",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-29T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1417.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "748",
      "quotedRevenue": "1518",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-26T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0790",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-05-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 790: Pressure regulation alert. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-05-02T08:00",
      "respondedAt": "2026-05-02T10:00",
      "completedAt": "2026-05-07T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-07",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-04T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1575",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "803",
      "quotedRevenue": "1675",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-02T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0791",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-06-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 791: Pressure regulation alert. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-06-08T08:00",
      "respondedAt": "2026-06-08T10:30",
      "completedAt": "2026-06-10T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-10",
      "revenue": "",
      "laborHours": "12",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-10T08:00",
      "expectedDurationHours": "12",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "5",
      "installationFee": "3000",
      "faultCode": "SYN-F12-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3780",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2651",
      "quotedRevenue": "8469",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-08T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0792",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-10-08",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 792: Pressure regulation alert. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T11:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "7.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F12-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0793",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-08-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 793: Pressure regulation alert. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-08-21T08:00",
      "respondedAt": "2026-08-21T11:30",
      "completedAt": "2026-08-22T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-22",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-23T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1102.5",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1714",
      "quotedRevenue": "2791",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-21T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0794",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-01-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 794: Pressure regulation alert. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-01-23T08:00",
      "respondedAt": "2026-01-23T08:30",
      "completedAt": "2026-01-23T09:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-23",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-25T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "393.75",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "201",
      "quotedRevenue": "494",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0795",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-03-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 795: Pressure regulation alert. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-03-01T08:00",
      "respondedAt": "2026-03-01T09:00",
      "completedAt": "2026-03-01T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-01",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-03T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "748",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-01T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0796",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-04-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 796: Pressure regulation alert. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-04-07T08:00",
      "respondedAt": "2026-04-07T09:30",
      "completedAt": "2026-04-13T08:00",
      "downtimeStart": "2026-04-07T08:00",
      "downtimeEnd": "2026-04-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-04-13",
      "revenue": "",
      "laborHours": "14",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "630",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-09T08:00",
      "expectedDurationHours": "14",
      "fieldHours": "6.5",
      "travelHours": "7",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4410",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3344",
      "quotedRevenue": "6099",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-07T16:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0797",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-09-29",
      "status": "Open",
      "notes": "SYNTHETIC CASE 797: Pressure regulation alert. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-09-25T08:00",
      "respondedAt": "2026-09-25T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-25T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-29T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F12-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-25T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0798",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-06-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 798: Pressure regulation alert. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-06-20T08:00",
      "respondedAt": "2026-06-20T10:30",
      "completedAt": "2026-06-30T00:00",
      "downtimeStart": "2026-06-20T08:00",
      "downtimeEnd": "2026-06-30T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-30",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-22T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1890",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1990",
      "quotedRevenue": "3579",
      "deliveryRequestedAt": "2026-06-20T08:00",
      "dispatchedAt": "2026-06-22T20:00",
      "deliveredAt": "2026-06-26T20:00",
      "promisedDeliveryAt": "2026-06-22T08:00",
      "onsiteArrivedAt": "2026-06-20T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0799",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-07-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 799: Pressure regulation alert. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-07-27T08:00",
      "respondedAt": "2026-07-27T11:00",
      "completedAt": "2026-07-28T02:00",
      "downtimeStart": "2026-07-27T08:00",
      "downtimeEnd": "2026-07-28T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-28",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-29T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-032",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1102.5",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1714",
      "quotedRevenue": "2791",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-27T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0800",
      "customer": "Hospital 02",
      "equipment": "Insufflator · DEMO-EQ-032",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 800: Pressure regulation alert. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-032",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T11:30",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "105",
      "partsCost": "1025",
      "travelCost": "180",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F12-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "1588.75",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1769",
      "quotedRevenue": "2949",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0801",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-04-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 801: Signal artifact. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-04-19T08:00",
      "respondedAt": "2026-04-19T10:30",
      "completedAt": "2026-04-19T20:00",
      "downtimeStart": "2026-04-19T08:00",
      "downtimeEnd": "2026-04-19T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-19",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-22T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1814",
      "quotedRevenue": "3245",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-19T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0802",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-05-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 802: Signal artifact. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-05-26T08:00",
      "respondedAt": "2026-05-26T11:00",
      "completedAt": "2026-05-26T23:00",
      "downtimeStart": "2026-05-26T08:00",
      "downtimeEnd": "2026-05-26T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-26",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-29T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-033",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1868",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-26T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0803",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-07-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 803: Signal artifact. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-07-02T08:00",
      "respondedAt": "2026-07-02T11:30",
      "completedAt": "2026-07-03T02:00",
      "downtimeStart": "2026-07-02T08:00",
      "downtimeEnd": "2026-07-03T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-03",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-05T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-033",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1922",
      "quotedRevenue": "2237",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-02T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0804",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-08-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 804: Signal artifact. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-08-08T08:00",
      "respondedAt": "2026-08-08T08:30",
      "completedAt": "2026-08-09T05:00",
      "downtimeStart": "2026-08-08T08:00",
      "downtimeEnd": "2026-08-09T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-09",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-11T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-033",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1620",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1976",
      "quotedRevenue": "2147",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-08T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0805",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-01-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 805: Signal artifact. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-01-10T08:00",
      "respondedAt": "2026-01-10T09:00",
      "completedAt": "2026-01-11T08:00",
      "downtimeStart": "2026-01-10T08:00",
      "downtimeEnd": "2026-01-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-11",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-13T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-033",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1706",
      "quotedRevenue": "446",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-10T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0806",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-02-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 806: Signal artifact. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-02-16T08:00",
      "respondedAt": "2026-02-16T09:30",
      "completedAt": "2026-02-17T11:00",
      "downtimeStart": "2026-02-16T08:00",
      "downtimeEnd": "2026-02-17T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-17",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-19T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-009",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1814",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-16T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0807",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-03-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 807: Signal artifact. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-03-25T08:00",
      "respondedAt": "2026-03-25T10:00",
      "completedAt": "2026-03-26T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-26",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-28T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-010",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "824",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-25T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0808",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-05-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 808: Signal artifact. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-05-01T08:00",
      "respondedAt": "2026-05-01T10:30",
      "completedAt": "2026-05-02T17:00",
      "downtimeStart": "2026-05-01T08:00",
      "downtimeEnd": "2026-05-02T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-02",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-04T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-011",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1868",
      "quotedRevenue": "1922",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-01T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0809",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-06-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 809: Signal artifact. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-06-07T08:00",
      "respondedAt": "2026-06-07T13:00",
      "completedAt": "2026-06-07T14:00",
      "downtimeStart": "2026-06-07T08:00",
      "downtimeEnd": "2026-06-07T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-07",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-10T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1500",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1922",
      "quotedRevenue": "3497",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-07T15:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0810",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-07-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 810: Signal artifact. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-07-14T08:00",
      "respondedAt": "2026-07-14T11:30",
      "completedAt": "2026-07-28T08:00",
      "downtimeStart": "2026-07-14T08:00",
      "downtimeEnd": "2026-07-28T08:00",
      "repairReceived": "2026-07-14T14:00",
      "repairReturned": "2026-07-28T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-28",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "120",
      "partsCost": "2000",
      "travelCost": "225",
      "otherCost": "250",
      "expectedCloseAt": "2026-07-28T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1620",
      "partsCharge": "3100",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2786",
      "quotedRevenue": "5087",
      "deliveryRequestedAt": "2026-07-14T08:00",
      "dispatchedAt": "2026-07-15T08:00",
      "deliveredAt": "2026-07-17T08:00",
      "promisedDeliveryAt": "2026-07-16T22:00",
      "onsiteArrivedAt": "2026-07-14T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0811",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 811: Signal artifact. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T08:30",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1020",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1706",
      "quotedRevenue": "2993",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0812",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-01-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 812: Signal artifact. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-01-22T08:00",
      "respondedAt": "",
      "completedAt": "2026-01-22T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-01-22",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-25T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F13-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1760",
      "quotedRevenue": "3119",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0813",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-09-25",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 813: Signal artifact. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-09-20T08:00",
      "respondedAt": "2026-09-20T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-20T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-25T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F13-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-20T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0814",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-04-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 814: Signal artifact. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-04-06T08:00",
      "respondedAt": "2026-04-06T10:00",
      "completedAt": "2026-04-07T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-07",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-09T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1380",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "878",
      "quotedRevenue": "1580",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-06T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0815",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-05-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 815: Signal artifact. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-05-13T08:00",
      "respondedAt": "2026-05-13T10:30",
      "completedAt": "2026-05-19T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-19",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-15T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1500",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "932",
      "quotedRevenue": "1706",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-13T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0816",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-06-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 816: Signal artifact. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-06-19T08:00",
      "respondedAt": "2026-06-19T11:00",
      "completedAt": "2026-06-21T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-21",
      "revenue": "",
      "laborHours": "14.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-22T08:00",
      "expectedDurationHours": "14.75",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "6",
      "installationFee": "3500",
      "faultCode": "SYN-F13-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3420",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2786",
      "quotedRevenue": "9188",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-19T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0817",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-10-09",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 817: Signal artifact. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T11:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F13-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0818",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-09-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 818: Signal artifact. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-09-01T08:00",
      "respondedAt": "2026-09-01T08:30",
      "completedAt": "2026-09-02T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-02",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-09-04T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1140",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1760",
      "quotedRevenue": "3119",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-01T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0819",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-02-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 819: Signal artifact. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-02-03T08:00",
      "respondedAt": "2026-02-03T09:00",
      "completedAt": "2026-02-03T10:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-03",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-06T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "360",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "216",
      "quotedRevenue": "509",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0820",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-03-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 820: Signal artifact. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-03-12T08:00",
      "respondedAt": "2026-03-12T09:30",
      "completedAt": "2026-03-12T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-12",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-15T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "878",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-12T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0821",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-04-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 821: Signal artifact. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-04-18T08:00",
      "respondedAt": "2026-04-18T10:00",
      "completedAt": "2026-04-21T08:00",
      "downtimeStart": "2026-04-18T08:00",
      "downtimeEnd": "2026-04-21T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-04-21",
      "revenue": "",
      "laborHours": "15.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "675",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-21T08:00",
      "expectedDurationHours": "15.75",
      "fieldHours": "7",
      "travelHours": "7.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3660",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3299",
      "quotedRevenue": "5765",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-18T17:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0822",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-09-30",
      "status": "Open",
      "notes": "SYNTHETIC CASE 822: Signal artifact. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-09-26T08:00",
      "respondedAt": "2026-09-26T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-26T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-30T08:00",
      "expectedDurationHours": "7.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F13-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-26T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0823",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-07-04",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 823: Signal artifact. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-07-01T08:00",
      "respondedAt": "2026-07-01T11:00",
      "completedAt": "2026-07-08T00:00",
      "downtimeStart": "2026-07-01T08:00",
      "downtimeEnd": "2026-07-08T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-08",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-04T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1020",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1706",
      "quotedRevenue": "2993",
      "deliveryRequestedAt": "2026-07-01T08:00",
      "dispatchedAt": "2026-07-02T08:00",
      "deliveredAt": "2026-07-04T08:00",
      "promisedDeliveryAt": "2026-07-03T08:00",
      "onsiteArrivedAt": "2026-07-01T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0824",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-08-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 824: Signal artifact. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-08-07T08:00",
      "respondedAt": "2026-08-07T11:30",
      "completedAt": "2026-08-08T05:00",
      "downtimeStart": "2026-08-07T08:00",
      "downtimeEnd": "2026-08-08T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-08",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-10T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-033",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1140",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1760",
      "quotedRevenue": "3119",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-07T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0825",
      "customer": "Hospital 03",
      "equipment": "ECG recorder · DEMO-EQ-033",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 825: Signal artifact. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-033",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T08:30",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "120",
      "partsCost": "1100",
      "travelCost": "225",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F13-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1260",
      "partsCharge": "1705",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1814",
      "quotedRevenue": "3245",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0826",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-05-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 826: Output consistency concern. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-04-30T08:00",
      "respondedAt": "2026-04-30T11:00",
      "completedAt": "2026-04-30T23:00",
      "downtimeStart": "2026-04-30T08:00",
      "downtimeEnd": "2026-04-30T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-30",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-01T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1523.75",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2167",
      "quotedRevenue": "3249",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-30T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0827",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-06-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 827: Output consistency concern. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-06-06T08:00",
      "respondedAt": "2026-06-06T11:30",
      "completedAt": "2026-06-07T02:00",
      "downtimeStart": "2026-06-06T08:00",
      "downtimeEnd": "2026-06-07T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-07",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-07T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-034",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2231",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-06T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0828",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-07-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 828: Output consistency concern. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-07-13T08:00",
      "respondedAt": "2026-07-13T08:30",
      "completedAt": "2026-07-14T05:00",
      "downtimeStart": "2026-07-13T08:00",
      "downtimeEnd": "2026-07-14T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-14",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-14T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-034",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2295",
      "quotedRevenue": "2181",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-13T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0829",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-08-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 829: Output consistency concern. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-08-19T08:00",
      "respondedAt": "2026-08-19T09:00",
      "completedAt": "2026-08-20T08:00",
      "downtimeStart": "2026-08-19T08:00",
      "downtimeEnd": "2026-08-20T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-20",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-20T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-034",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1126.25",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "1975",
      "quotedRevenue": "1521",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-19T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0830",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-01-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 830: Output consistency concern. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-01-21T08:00",
      "respondedAt": "2026-01-21T09:30",
      "completedAt": "2026-01-22T11:00",
      "downtimeStart": "2026-01-21T08:00",
      "downtimeEnd": "2026-01-22T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-22",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-22T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-034",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2039",
      "quotedRevenue": "451",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-21T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0831",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-02-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 831: Output consistency concern. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-02-27T08:00",
      "respondedAt": "2026-02-27T10:00",
      "completedAt": "2026-02-28T14:00",
      "downtimeStart": "2026-02-27T08:00",
      "downtimeEnd": "2026-02-28T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-28",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-28T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-013",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2167",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-27T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0832",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-04-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 832: Output consistency concern. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-04-05T08:00",
      "respondedAt": "2026-04-05T10:30",
      "completedAt": "2026-04-06T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-06",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-06T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-014",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1051",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-05T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0833",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-05-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 833: Output consistency concern. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-05-12T08:00",
      "respondedAt": "2026-05-12T11:00",
      "completedAt": "2026-05-12T14:00",
      "downtimeStart": "2026-05-12T08:00",
      "downtimeEnd": "2026-05-12T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-12",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-13T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-015",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2231",
      "quotedRevenue": "1801",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-12T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0834",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-06-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 834: Output consistency concern. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-06-18T08:00",
      "respondedAt": "2026-06-18T14:00",
      "completedAt": "2026-06-18T17:00",
      "downtimeStart": "2026-06-18T08:00",
      "downtimeEnd": "2026-06-18T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-18",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-19T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1788.75",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2295",
      "quotedRevenue": "3501",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-18T17:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0835",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-08-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 835: Output consistency concern. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-07-25T08:00",
      "respondedAt": "2026-07-25T08:30",
      "completedAt": "2026-08-10T08:00",
      "downtimeStart": "2026-07-25T08:00",
      "downtimeEnd": "2026-08-10T08:00",
      "repairReceived": "2026-07-25T14:00",
      "repairReturned": "2026-08-10T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-08-10",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "2075",
      "travelCost": "270",
      "otherCost": "250",
      "expectedCloseAt": "2026-08-08T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1126.25",
      "partsCharge": "3216.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2830",
      "quotedRevenue": "4197",
      "deliveryRequestedAt": "2026-07-25T08:00",
      "dispatchedAt": "2026-07-26T20:00",
      "deliveredAt": "2026-07-28T20:00",
      "promisedDeliveryAt": "2026-08-01T12:00",
      "onsiteArrivedAt": "2026-07-25T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0836",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 836: Output consistency concern. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T09:00",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1258.75",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2039",
      "quotedRevenue": "2997",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0837",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-02-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 837: Output consistency concern. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-02-02T08:00",
      "respondedAt": "",
      "completedAt": "2026-02-03T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-02-03",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-03T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F14-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "2103",
      "quotedRevenue": "3123",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0838",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-09-26",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 838: Output consistency concern. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-09-21T08:00",
      "respondedAt": "2026-09-21T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-21T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-26T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F14-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-21T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0839",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-04-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 839: Output consistency concern. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-04-17T08:00",
      "respondedAt": "2026-04-17T10:30",
      "completedAt": "2026-04-18T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-18",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-20T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1656.25",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1115",
      "quotedRevenue": "1645",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-17T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0840",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-05-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 840: Output consistency concern. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-05-24T08:00",
      "respondedAt": "2026-05-24T11:00",
      "completedAt": "2026-05-28T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-28",
      "revenue": "",
      "laborHours": "6.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-26T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1788.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1179",
      "quotedRevenue": "1771",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-24T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0841",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-07-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 841: Output consistency concern. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-06-30T08:00",
      "respondedAt": "2026-06-30T11:30",
      "completedAt": "2026-07-03T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-03",
      "revenue": "",
      "laborHours": "12.75",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-01T08:00",
      "expectedDurationHours": "12.25",
      "fieldHours": "1",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "7",
      "installationFee": "4000",
      "faultCode": "SYN-F14-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3378.75",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3065",
      "quotedRevenue": "8811",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-30T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0842",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-10-10",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 842: Output consistency concern. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T08:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F14-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0843",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-01-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 843: Output consistency concern. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-01-08T08:00",
      "respondedAt": "2026-01-08T09:00",
      "completedAt": "2026-01-08T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-08",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-09T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1391.25",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2103",
      "quotedRevenue": "3123",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-08T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0844",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-02-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 844: Output consistency concern. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-02-14T08:00",
      "respondedAt": "2026-02-14T09:30",
      "completedAt": "2026-02-14T10:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-14",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-15T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "265",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "185",
      "quotedRevenue": "323",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0845",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-03-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 845: Output consistency concern. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-03-23T08:00",
      "respondedAt": "2026-03-23T10:00",
      "completedAt": "2026-03-23T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-23",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-24T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1115",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-23T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0846",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-04-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 846: Output consistency concern. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-04-29T08:00",
      "respondedAt": "2026-04-29T10:30",
      "completedAt": "2026-05-03T08:00",
      "downtimeStart": "2026-04-29T08:00",
      "downtimeEnd": "2026-05-03T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-03",
      "revenue": "",
      "laborHours": "15.75",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "720",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-30T08:00",
      "expectedDurationHours": "15.25",
      "fieldHours": "7.5",
      "travelHours": "8",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4173.75",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3877",
      "quotedRevenue": "5767",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-29T18:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0847",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-10-01",
      "status": "Open",
      "notes": "SYNTHETIC CASE 847: Output consistency concern. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-09-27T08:00",
      "respondedAt": "2026-09-27T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-27T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-01T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F14-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-27T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0848",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-07-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 848: Output consistency concern. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-07-12T08:00",
      "respondedAt": "2026-07-12T11:30",
      "completedAt": "2026-07-20T00:00",
      "downtimeStart": "2026-07-12T08:00",
      "downtimeEnd": "2026-07-20T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-20",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-13T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1258.75",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2039",
      "quotedRevenue": "2997",
      "deliveryRequestedAt": "2026-07-12T08:00",
      "dispatchedAt": "2026-07-13T20:00",
      "deliveredAt": "2026-07-15T20:00",
      "promisedDeliveryAt": "2026-07-14T08:00",
      "onsiteArrivedAt": "2026-07-12T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0849",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-08-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 849: Output consistency concern. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-08-18T08:00",
      "respondedAt": "2026-08-18T08:30",
      "completedAt": "2026-08-19T08:00",
      "downtimeStart": "2026-08-18T08:00",
      "downtimeEnd": "2026-08-19T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-19",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-19T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-034",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1391.25",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2103",
      "quotedRevenue": "3123",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-18T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0850",
      "customer": "Hospital 04",
      "equipment": "Electrosurgical unit · DEMO-EQ-034",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 850: Output consistency concern. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-034",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T09:00",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "1175",
      "travelCost": "270",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2.5",
      "travelHours": "3",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F14-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1523.75",
      "partsCharge": "1821.25",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2167",
      "quotedRevenue": "3249",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0851",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-05-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 851: Illumination fluctuation. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-05-11T08:00",
      "respondedAt": "2026-05-11T11:30",
      "completedAt": "2026-05-12T02:00",
      "downtimeStart": "2026-05-11T08:00",
      "downtimeEnd": "2026-05-12T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-12",
      "revenue": "",
      "laborHours": "7",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-13T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2030",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2675",
      "quotedRevenue": "4068",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-11T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0852",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-06-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 852: Illumination fluctuation. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-06-17T08:00",
      "respondedAt": "2026-06-17T08:30",
      "completedAt": "2026-06-18T05:00",
      "downtimeStart": "2026-06-17T08:00",
      "downtimeEnd": "2026-06-18T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-18",
      "revenue": "",
      "laborHours": "7.5",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-19T08:00",
      "expectedDurationHours": "7.5",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-035",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2750",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-17T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0853",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-07-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 853: Illumination fluctuation. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-07-24T08:00",
      "respondedAt": "2026-07-24T09:00",
      "completedAt": "2026-07-25T08:00",
      "downtimeStart": "2026-07-24T08:00",
      "downtimeEnd": "2026-07-25T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-25",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-26T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-035",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "2375",
      "quotedRevenue": "2538",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-24T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0854",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-09-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 854: Illumination fluctuation. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-08-30T08:00",
      "respondedAt": "2026-08-30T09:30",
      "completedAt": "2026-08-31T11:00",
      "downtimeStart": "2026-08-30T08:00",
      "downtimeEnd": "2026-08-31T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-31",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-09-01T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-035",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1595",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "2450",
      "quotedRevenue": "2195",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-30T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0855",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-02-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 855: Illumination fluctuation. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-02-01T08:00",
      "respondedAt": "2026-02-01T10:00",
      "completedAt": "2026-02-02T14:00",
      "downtimeStart": "2026-02-01T08:00",
      "downtimeEnd": "2026-02-02T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-02",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-03T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-035",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "2525",
      "quotedRevenue": "600",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-01T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0856",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-03-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 856: Illumination fluctuation. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-03-10T08:00",
      "respondedAt": "2026-03-10T10:30",
      "completedAt": "2026-03-11T17:00",
      "downtimeStart": "2026-03-10T08:00",
      "downtimeEnd": "2026-03-11T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-11",
      "revenue": "",
      "laborHours": "7",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-12T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-017",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2675",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-10T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0857",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-04-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 857: Illumination fluctuation. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-04-16T08:00",
      "respondedAt": "2026-04-16T11:00",
      "completedAt": "2026-04-16T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-16",
      "revenue": "",
      "laborHours": "7",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-18T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-018",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1425",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-16T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0858",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-05-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 858: Illumination fluctuation. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-05-23T08:00",
      "respondedAt": "2026-05-23T11:30",
      "completedAt": "2026-05-23T17:00",
      "downtimeStart": "2026-05-23T08:00",
      "downtimeEnd": "2026-05-23T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-23",
      "revenue": "",
      "laborHours": "7.5",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-25T08:00",
      "expectedDurationHours": "7.5",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-019",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2750",
      "quotedRevenue": "2038",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-23T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0859",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-07-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 859: Illumination fluctuation. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-06-29T08:00",
      "respondedAt": "2026-06-29T15:00",
      "completedAt": "2026-06-29T20:00",
      "downtimeStart": "2026-06-29T08:00",
      "downtimeEnd": "2026-06-29T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-29",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-01T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1450",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2375",
      "quotedRevenue": "3488",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-29T18:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0860",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-08-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 860: Illumination fluctuation. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-08-05T08:00",
      "respondedAt": "2026-08-05T09:00",
      "completedAt": "2026-08-23T08:00",
      "downtimeStart": "2026-08-05T08:00",
      "downtimeEnd": "2026-08-23T08:00",
      "repairReceived": "2026-08-05T14:00",
      "repairReturned": "2026-08-23T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-08-23",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "150",
      "partsCost": "2150",
      "travelCost": "315",
      "otherCost": "250",
      "expectedCloseAt": "2026-08-19T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1595",
      "partsCharge": "3332.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3350",
      "quotedRevenue": "5028",
      "deliveryRequestedAt": "2026-08-05T08:00",
      "dispatchedAt": "2026-08-07T08:00",
      "deliveredAt": "2026-08-09T08:00",
      "promisedDeliveryAt": "2026-08-07T22:00",
      "onsiteArrivedAt": "2026-08-05T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0861",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 861: Illumination fluctuation. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T09:30",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1740",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2525",
      "quotedRevenue": "3778",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0862",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-02-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 862: Illumination fluctuation. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-02-13T08:00",
      "respondedAt": "",
      "completedAt": "2026-02-14T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-02-14",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "150",
      "partsCost": "",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-15T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F15-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "2600",
      "quotedRevenue": "3923",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0863",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-09-27",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 863: Illumination fluctuation. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-09-22T08:00",
      "respondedAt": "2026-09-22T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-22T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-27T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F15-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-22T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0864",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-05-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 864: Illumination fluctuation. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-04-28T08:00",
      "respondedAt": "2026-04-28T11:00",
      "completedAt": "2026-04-29T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-29",
      "revenue": "",
      "laborHours": "7.5",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-01T08:00",
      "expectedDurationHours": "7.5",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2175",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1500",
      "quotedRevenue": "2275",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-28T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0865",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-06-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 865: Illumination fluctuation. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-06-04T08:00",
      "respondedAt": "2026-06-04T11:30",
      "completedAt": "2026-06-09T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-09",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-06T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "1",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1450",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1125",
      "quotedRevenue": "1550",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-04T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0866",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-07-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 866: Illumination fluctuation. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-07-11T08:00",
      "respondedAt": "2026-07-11T08:30",
      "completedAt": "2026-07-14T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-14",
      "revenue": "",
      "laborHours": "15",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-13T08:00",
      "expectedDurationHours": "15",
      "fieldHours": "1.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "8",
      "installationFee": "4500",
      "faultCode": "SYN-F15-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4350",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3875",
      "quotedRevenue": "10888",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-11T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0867",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-10-11",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 867: Illumination fluctuation. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T09:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "7.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F15-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0868",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-01-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 868: Illumination fluctuation. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-01-19T08:00",
      "respondedAt": "2026-01-19T09:30",
      "completedAt": "2026-01-19T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-19",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-21T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1885",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2600",
      "quotedRevenue": "3923",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-19T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0869",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-02-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 869: Illumination fluctuation. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-02-25T08:00",
      "respondedAt": "2026-02-25T10:00",
      "completedAt": "2026-02-25T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-25",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-27T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "362.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "248",
      "quotedRevenue": "463",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0870",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-04-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 870: Illumination fluctuation. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-04-03T08:00",
      "respondedAt": "2026-04-03T10:30",
      "completedAt": "2026-04-03T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-03",
      "revenue": "",
      "laborHours": "7.5",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-05T08:00",
      "expectedDurationHours": "7.5",
      "fieldHours": "3.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1500",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-03T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0871",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-05-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 871: Illumination fluctuation. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-05-10T08:00",
      "respondedAt": "2026-05-10T11:00",
      "completedAt": "2026-05-15T08:00",
      "downtimeStart": "2026-05-10T08:00",
      "downtimeEnd": "2026-05-15T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-15",
      "revenue": "",
      "laborHours": "14",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "765",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-12T08:00",
      "expectedDurationHours": "14",
      "fieldHours": "5",
      "travelHours": "8.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4060",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "4175",
      "quotedRevenue": "6098",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-10T19:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0872",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-10-02",
      "status": "Open",
      "notes": "SYNTHETIC CASE 872: Illumination fluctuation. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-09-28T08:00",
      "respondedAt": "2026-09-28T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-28T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-02T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F15-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-28T15:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0873",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-07-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 873: Illumination fluctuation. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-07-23T08:00",
      "respondedAt": "2026-07-23T08:30",
      "completedAt": "2026-08-01T00:00",
      "downtimeStart": "2026-07-23T08:00",
      "downtimeEnd": "2026-08-01T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-01",
      "revenue": "",
      "laborHours": "6",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-25T08:00",
      "expectedDurationHours": "6",
      "fieldHours": "2",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1740",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2525",
      "quotedRevenue": "3778",
      "deliveryRequestedAt": "2026-07-23T08:00",
      "dispatchedAt": "2026-07-25T08:00",
      "deliveredAt": "2026-07-27T08:00",
      "promisedDeliveryAt": "2026-07-25T08:00",
      "onsiteArrivedAt": "2026-07-23T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0874",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-08-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 874: Illumination fluctuation. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-08-29T08:00",
      "respondedAt": "2026-08-29T09:00",
      "completedAt": "2026-08-30T11:00",
      "downtimeStart": "2026-08-29T08:00",
      "downtimeEnd": "2026-08-30T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-30",
      "revenue": "",
      "laborHours": "6.5",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-31T08:00",
      "expectedDurationHours": "6.5",
      "fieldHours": "2.5",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-035",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1885",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2600",
      "quotedRevenue": "3923",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-29T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0875",
      "customer": "Hospital 05",
      "equipment": "Operating light · DEMO-EQ-035",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-10-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 875: Illumination fluctuation. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-035",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T09:30",
      "completedAt": "2026-10-12T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-12T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-12",
      "revenue": "",
      "laborHours": "7",
      "hourlyCost": "150",
      "partsCost": "1250",
      "travelCost": "315",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-12T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "3",
      "travelHours": "3.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F15-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2030",
      "partsCharge": "1937.5",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2675",
      "quotedRevenue": "4068",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0876",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-05-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 876: Position control interruption. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-05-22T08:00",
      "respondedAt": "2026-05-22T08:30",
      "completedAt": "2026-05-23T05:00",
      "downtimeStart": "2026-05-22T08:00",
      "downtimeEnd": "2026-05-23T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-23",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-25T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1950",
      "quotedRevenue": "3859",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-22T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0877",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-07-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 877: Position control interruption. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-06-28T08:00",
      "respondedAt": "2026-06-28T09:00",
      "completedAt": "2026-06-29T08:00",
      "downtimeStart": "2026-06-28T08:00",
      "downtimeEnd": "2026-06-29T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-29",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-01T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-036",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1714",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-28T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0878",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-08-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 878: Position control interruption. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-08-04T08:00",
      "respondedAt": "2026-08-04T09:30",
      "completedAt": "2026-08-05T11:00",
      "downtimeStart": "2026-08-04T08:00",
      "downtimeEnd": "2026-08-05T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-05",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-07T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-036",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1761",
      "quotedRevenue": "2918",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-04T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0879",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-01-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 879: Position control interruption. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-01-06T08:00",
      "respondedAt": "2026-01-06T10:00",
      "completedAt": "2026-01-07T14:00",
      "downtimeStart": "2026-01-06T08:00",
      "downtimeEnd": "2026-01-07T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-07",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-09T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-036",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1023.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1809",
      "quotedRevenue": "1836",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-06T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0880",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-02-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 880: Position control interruption. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-02-12T08:00",
      "respondedAt": "2026-02-12T10:30",
      "completedAt": "2026-02-13T17:00",
      "downtimeStart": "2026-02-12T08:00",
      "downtimeEnd": "2026-02-13T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-13",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-15T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-036",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "1856",
      "quotedRevenue": "761",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-12T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0881",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-03-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 881: Position control interruption. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-03-21T08:00",
      "respondedAt": "2026-03-21T11:00",
      "completedAt": "2026-03-21T14:00",
      "downtimeStart": "2026-03-21T08:00",
      "downtimeEnd": "2026-03-21T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-21",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-24T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-021",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1950",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-21T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0882",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-04-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 882: Position control interruption. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-04-27T08:00",
      "respondedAt": "2026-04-27T11:30",
      "completedAt": "2026-04-27T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-27",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-30T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-022",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "559",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-27T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0883",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-06-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 883: Position control interruption. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-06-03T08:00",
      "respondedAt": "2026-06-03T08:30",
      "completedAt": "2026-06-03T20:00",
      "downtimeStart": "2026-06-03T08:00",
      "downtimeEnd": "2026-06-03T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-03",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-06T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-023",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1714",
      "quotedRevenue": "2288",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-03T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0884",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-07-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 884: Position control interruption. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-07-10T08:00",
      "respondedAt": "2026-07-10T16:00",
      "completedAt": "2026-07-10T23:00",
      "downtimeStart": "2026-07-10T08:00",
      "downtimeEnd": "2026-07-10T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-10",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-13T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "866.25",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1761",
      "quotedRevenue": "3197",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-10T16:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0885",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-08-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 885: Position control interruption. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-08-16T08:00",
      "respondedAt": "2026-08-16T09:30",
      "completedAt": "2026-09-05T08:00",
      "downtimeStart": "2026-08-16T08:00",
      "downtimeEnd": "2026-09-05T08:00",
      "repairReceived": "2026-08-16T14:00",
      "repairReturned": "2026-09-05T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-09-05",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "90",
      "partsCost": "2225",
      "travelCost": "45",
      "otherCost": "250",
      "expectedCloseAt": "2026-08-30T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1023.75",
      "partsCharge": "3448.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2754",
      "quotedRevenue": "4827",
      "deliveryRequestedAt": "2026-08-16T08:00",
      "dispatchedAt": "2026-08-18T20:00",
      "deliveredAt": "2026-08-20T20:00",
      "promisedDeliveryAt": "2026-08-23T12:00",
      "onsiteArrivedAt": "2026-08-16T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0886",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-10-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 886: Position control interruption. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-10-10T08:00",
      "respondedAt": "2026-10-10T10:00",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-10T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-13T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1181.25",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1856",
      "quotedRevenue": "3528",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-10T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0887",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-02-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 887: Position control interruption. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-02-24T08:00",
      "respondedAt": "",
      "completedAt": "2026-02-25T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-02-25",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-27T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F16-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1903",
      "quotedRevenue": "3693",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0888",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-09-28",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 888: Position control interruption. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-09-23T08:00",
      "respondedAt": "2026-09-23T11:00",
      "completedAt": "",
      "downtimeStart": "2026-09-23T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-28T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F16-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-23T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0889",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-05-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 889: Position control interruption. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-05-09T08:00",
      "respondedAt": "2026-05-09T11:30",
      "completedAt": "2026-05-10T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-10",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-12T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "708.75",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "323",
      "quotedRevenue": "875",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-09T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0890",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-06-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 890: Position control interruption. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-06-15T08:00",
      "respondedAt": "2026-06-15T08:30",
      "completedAt": "2026-06-21T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-21",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-17T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "866.25",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "370",
      "quotedRevenue": "1041",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-15T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0891",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-07-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 891: Position control interruption. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-07-22T08:00",
      "respondedAt": "2026-07-22T09:00",
      "completedAt": "2026-07-23T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-23",
      "revenue": "",
      "laborHours": "8.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-25T08:00",
      "expectedDurationHours": "9.25",
      "fieldHours": "2",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "4",
      "installationFee": "2500",
      "faultCode": "SYN-F16-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2756.25",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2328",
      "quotedRevenue": "7807",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-22T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0892",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-10-05",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 892: Position control interruption. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-10-03T08:00",
      "respondedAt": "2026-10-03T09:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-05T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F16-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-03T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0893",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-02-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 893: Position control interruption. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-01-30T08:00",
      "respondedAt": "2026-01-30T10:00",
      "completedAt": "2026-01-30T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-30",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-02T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1338.75",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1903",
      "quotedRevenue": "3693",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-30T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0894",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-03-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 894: Position control interruption. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-03-08T08:00",
      "respondedAt": "2026-03-08T10:30",
      "completedAt": "2026-03-08T11:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-08",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-11T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "472.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "205",
      "quotedRevenue": "627",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0895",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-04-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 895: Position control interruption. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-04-14T08:00",
      "respondedAt": "2026-04-14T11:00",
      "completedAt": "2026-04-15T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-15",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "90",
      "partsCost": "0",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-17T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "1",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "323",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-14T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0896",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-05-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 896: Position control interruption. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-05-21T08:00",
      "respondedAt": "2026-05-21T11:30",
      "completedAt": "2026-05-27T08:00",
      "downtimeStart": "2026-05-21T08:00",
      "downtimeEnd": "2026-05-27T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-05-27",
      "revenue": "",
      "laborHours": "11.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "495",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-24T08:00",
      "expectedDurationHours": "12.25",
      "fieldHours": "5.5",
      "travelHours": "5.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3701.25",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3084",
      "quotedRevenue": "6174",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-21T17:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0897",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-10-03",
      "status": "Open",
      "notes": "SYNTHETIC CASE 897: Position control interruption. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-09-29T08:00",
      "respondedAt": "2026-09-29T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-29T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-03T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F16-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-29T09:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0898",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-08-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 898: Position control interruption. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-08-03T08:00",
      "respondedAt": "2026-08-03T09:00",
      "completedAt": "2026-08-13T00:00",
      "downtimeStart": "2026-08-03T08:00",
      "downtimeEnd": "2026-08-13T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-13",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-06T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1181.25",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1856",
      "quotedRevenue": "3528",
      "deliveryRequestedAt": "2026-08-03T08:00",
      "dispatchedAt": "2026-08-05T20:00",
      "deliveredAt": "2026-08-07T20:00",
      "promisedDeliveryAt": "2026-08-05T08:00",
      "onsiteArrivedAt": "2026-08-03T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0899",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-01-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 899: Position control interruption. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-01-05T08:00",
      "respondedAt": "2026-01-05T09:30",
      "completedAt": "2026-01-06T14:00",
      "downtimeStart": "2026-01-05T08:00",
      "downtimeEnd": "2026-01-06T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-06",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-01-08T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-036",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1338.75",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1903",
      "quotedRevenue": "3693",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-05T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0900",
      "customer": "Hospital 06",
      "equipment": "Operating table · DEMO-EQ-036",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-10-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 900: Position control interruption. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-036",
      "reportedAt": "2026-10-11T08:00",
      "respondedAt": "2026-10-11T10:00",
      "completedAt": "2026-10-13T08:00",
      "downtimeStart": "2026-10-11T08:00",
      "downtimeEnd": "2026-10-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-13",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "90",
      "partsCost": "1325",
      "travelCost": "45",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-14T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3.5",
      "travelHours": "0.5",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F16-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "2053.75",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1950",
      "quotedRevenue": "3859",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-11T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0901",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-06-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 901: Cycle completion alert. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-06-02T08:00",
      "respondedAt": "2026-06-02T09:00",
      "completedAt": "2026-06-03T08:00",
      "downtimeStart": "2026-06-02T08:00",
      "downtimeEnd": "2026-06-03T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-03",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-03T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "540",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1608",
      "quotedRevenue": "2646",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-02T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0902",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-07-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 902: Cycle completion alert. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-07-09T08:00",
      "respondedAt": "2026-07-09T09:30",
      "completedAt": "2026-07-10T11:00",
      "downtimeStart": "2026-07-09T08:00",
      "downtimeEnd": "2026-07-10T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-10",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-10T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-037",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1655",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-09T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0903",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-08-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 903: Cycle completion alert. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-08-15T08:00",
      "respondedAt": "2026-08-15T10:00",
      "completedAt": "2026-08-16T14:00",
      "downtimeStart": "2026-08-15T08:00",
      "downtimeEnd": "2026-08-16T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-16",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-16T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-037",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1702",
      "quotedRevenue": "2418",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-15T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0904",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-01-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 904: Cycle completion alert. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-01-17T08:00",
      "respondedAt": "2026-01-17T10:30",
      "completedAt": "2026-01-18T17:00",
      "downtimeStart": "2026-01-17T08:00",
      "downtimeEnd": "2026-01-18T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-18",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-18T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-037",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "900",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1749",
      "quotedRevenue": "1211",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-17T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0905",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-02-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 905: Cycle completion alert. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-02-23T08:00",
      "respondedAt": "2026-02-23T11:00",
      "completedAt": "2026-02-23T14:00",
      "downtimeStart": "2026-02-23T08:00",
      "downtimeEnd": "2026-02-23T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-23",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-24T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-037",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "300",
      "priceLines": "",
      "quotedCost": "1797",
      "quotedRevenue": "356",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-23T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0906",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-04-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 906: Cycle completion alert. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-04-01T08:00",
      "respondedAt": "2026-04-01T11:30",
      "completedAt": "2026-04-01T17:00",
      "downtimeStart": "2026-04-01T08:00",
      "downtimeEnd": "2026-04-01T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-01",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-02T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-025",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1891",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-01T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0907",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-05-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 907: Cycle completion alert. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-05-08T08:00",
      "respondedAt": "2026-05-08T08:30",
      "completedAt": "2026-05-08T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-08",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-09T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-026",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "348",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-08T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0908",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-06-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 908: Cycle completion alert. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-06-14T08:00",
      "respondedAt": "2026-06-14T09:00",
      "completedAt": "2026-06-14T23:00",
      "downtimeStart": "2026-06-14T08:00",
      "downtimeEnd": "2026-06-14T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-14",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-15T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-027",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1655",
      "quotedRevenue": "2133",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-14T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0909",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 909: Cycle completion alert. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-07-21T08:00",
      "respondedAt": "2026-07-21T17:00",
      "completedAt": "2026-07-22T02:00",
      "downtimeStart": "2026-07-21T08:00",
      "downtimeEnd": "2026-07-22T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-22",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-22T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "780",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1702",
      "quotedRevenue": "2874",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-21T18:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0910",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-09-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 910: Cycle completion alert. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-08-27T08:00",
      "respondedAt": "2026-08-27T10:00",
      "completedAt": "2026-09-18T08:00",
      "downtimeStart": "2026-08-27T08:00",
      "downtimeEnd": "2026-09-18T08:00",
      "repairReceived": "2026-08-27T14:00",
      "repairReturned": "2026-09-18T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-09-18",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "105",
      "partsCost": "2300",
      "travelCost": "90",
      "otherCost": "250",
      "expectedCloseAt": "2026-09-10T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "900",
      "partsCharge": "3565",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2559",
      "quotedRevenue": "4313",
      "deliveryRequestedAt": "2026-08-27T08:00",
      "dispatchedAt": "2026-08-28T08:00",
      "deliveredAt": "2026-09-01T08:00",
      "promisedDeliveryAt": "2026-08-29T22:00",
      "onsiteArrivedAt": "2026-08-27T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0911",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-10-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 911: Cycle completion alert. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T10:30",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-05T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1020",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1797",
      "quotedRevenue": "3102",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0912",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-03-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 912: Cycle completion alert. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-03-07T08:00",
      "respondedAt": "",
      "completedAt": "2026-03-08T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-03-08",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-08T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F17-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1844",
      "quotedRevenue": "3216",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0913",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-09-29",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 913: Cycle completion alert. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-09-24T08:00",
      "respondedAt": "2026-09-24T11:30",
      "completedAt": "",
      "downtimeStart": "2026-09-24T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-29T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F17-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-24T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0914",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-05-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 914: Cycle completion alert. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-05-20T08:00",
      "respondedAt": "2026-05-20T08:30",
      "completedAt": "2026-05-21T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-21",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-23T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "660",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "395",
      "quotedRevenue": "698",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-20T09:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0915",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-06-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 915: Cycle completion alert. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-06-26T08:00",
      "respondedAt": "2026-06-26T09:00",
      "completedAt": "2026-06-30T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-30",
      "revenue": "",
      "laborHours": "3.25",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-28T08:00",
      "expectedDurationHours": "2.75",
      "fieldHours": "2",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "780",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "442",
      "quotedRevenue": "812",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-26T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0916",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-08-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 916: Cycle completion alert. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-08-02T08:00",
      "respondedAt": "2026-08-02T09:30",
      "completedAt": "2026-08-04T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-04",
      "revenue": "",
      "laborHours": "10.25",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-03T08:00",
      "expectedDurationHours": "9.75",
      "fieldHours": "2.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "5",
      "installationFee": "3000",
      "faultCode": "SYN-F17-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2460",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2364",
      "quotedRevenue": "7320",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-02T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0917",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-10-06",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 917: Cycle completion alert. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-10-04T08:00",
      "respondedAt": "2026-10-04T10:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-06T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F17-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-04T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0918",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-02-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 918: Cycle completion alert. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-02-10T08:00",
      "respondedAt": "2026-02-10T10:30",
      "completedAt": "2026-02-10T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-10",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-11T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1140",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1844",
      "quotedRevenue": "3216",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-10T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0919",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-03-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 919: Cycle completion alert. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-03-19T08:00",
      "respondedAt": "2026-03-19T11:00",
      "completedAt": "2026-03-19T12:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-19",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-20T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "240",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "149",
      "quotedRevenue": "299",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0920",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-04-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 920: Cycle completion alert. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-04-25T08:00",
      "respondedAt": "2026-04-25T11:30",
      "completedAt": "2026-04-26T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-26",
      "revenue": "",
      "laborHours": "2.75",
      "hourlyCost": "105",
      "partsCost": "0",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-26T08:00",
      "expectedDurationHours": "2.25",
      "fieldHours": "1.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "395",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-25T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0921",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-06-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 921: Cycle completion alert. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-06-01T08:00",
      "respondedAt": "2026-06-01T08:30",
      "completedAt": "2026-06-04T08:00",
      "downtimeStart": "2026-06-01T08:00",
      "downtimeEnd": "2026-06-04T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-06-04",
      "revenue": "",
      "laborHours": "12.25",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "540",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-02T08:00",
      "expectedDurationHours": "11.75",
      "fieldHours": "6",
      "travelHours": "6",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "2940",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2958",
      "quotedRevenue": "4926",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-01T14:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0922",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-09-22",
      "status": "Open",
      "notes": "SYNTHETIC CASE 922: Cycle completion alert. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-09-18T08:00",
      "respondedAt": "2026-09-18T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-18T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-22T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F17-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-18T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0923",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-08-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 923: Cycle completion alert. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-08-14T08:00",
      "respondedAt": "2026-08-14T09:30",
      "completedAt": "2026-08-21T00:00",
      "downtimeStart": "2026-08-14T08:00",
      "downtimeEnd": "2026-08-21T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-21",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-15T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "3",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1020",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1797",
      "quotedRevenue": "3102",
      "deliveryRequestedAt": "2026-08-14T08:00",
      "dispatchedAt": "2026-08-15T08:00",
      "deliveredAt": "2026-08-19T08:00",
      "promisedDeliveryAt": "2026-08-16T08:00",
      "onsiteArrivedAt": "2026-08-14T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0924",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-01-17",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 924: Cycle completion alert. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-01-16T08:00",
      "respondedAt": "2026-01-16T10:00",
      "completedAt": "2026-01-17T17:00",
      "downtimeStart": "2026-01-16T08:00",
      "downtimeEnd": "2026-01-17T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-17",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-17T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "3.5",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-037",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1140",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1844",
      "quotedRevenue": "3216",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-16T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0925",
      "customer": "Hospital 07",
      "equipment": "Washer-disinfector · DEMO-EQ-037",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 925: Cycle completion alert. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-037",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T10:30",
      "completedAt": "2026-10-08T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-08T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-08",
      "revenue": "",
      "laborHours": "2.25",
      "hourlyCost": "105",
      "partsCost": "1400",
      "travelCost": "90",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "1.75",
      "fieldHours": "1",
      "travelHours": "1",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F17-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "540",
      "partsCharge": "2170",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1608",
      "quotedRevenue": "2646",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0926",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-06-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 926: Vibration during cycle. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-06-13T08:00",
      "respondedAt": "2026-06-13T09:30",
      "completedAt": "2026-06-14T11:00",
      "downtimeStart": "2026-06-13T08:00",
      "downtimeEnd": "2026-06-14T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-14",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-15T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "927.5",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1986",
      "quotedRevenue": "3314",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-13T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0927",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-07-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 927: Vibration during cycle. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-07-20T08:00",
      "respondedAt": "2026-07-20T10:00",
      "completedAt": "2026-07-21T14:00",
      "downtimeStart": "2026-07-20T08:00",
      "downtimeEnd": "2026-07-21T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-21",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-22T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-038",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2043",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-20T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0928",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-08-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 928: Vibration during cycle. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-08-26T08:00",
      "respondedAt": "2026-08-26T10:30",
      "completedAt": "2026-08-27T17:00",
      "downtimeStart": "2026-08-26T08:00",
      "downtimeEnd": "2026-08-27T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-27",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-28T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-038",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2100",
      "quotedRevenue": "2786",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-26T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0929",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-01-30",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 929: Vibration during cycle. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-01-28T08:00",
      "respondedAt": "2026-01-28T11:00",
      "completedAt": "2026-01-28T14:00",
      "downtimeStart": "2026-01-28T08:00",
      "downtimeEnd": "2026-01-28T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-28",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-30T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-038",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1325",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2157",
      "quotedRevenue": "1825",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-28T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0930",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-03-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 930: Vibration during cycle. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-03-06T08:00",
      "respondedAt": "2026-03-06T11:30",
      "completedAt": "2026-03-06T17:00",
      "downtimeStart": "2026-03-06T08:00",
      "downtimeEnd": "2026-03-06T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-06",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-08T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-038",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "400",
      "priceLines": "",
      "quotedCost": "2214",
      "quotedRevenue": "500",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-06T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0931",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-04-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 931: Vibration during cycle. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-04-12T08:00",
      "respondedAt": "2026-04-12T08:30",
      "completedAt": "2026-04-12T20:00",
      "downtimeStart": "2026-04-12T08:00",
      "downtimeEnd": "2026-04-12T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-12",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-14T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-029",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1986",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-12T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0932",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-05-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 932: Vibration during cycle. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-05-19T08:00",
      "respondedAt": "2026-05-19T09:00",
      "completedAt": "2026-05-19T23:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-19",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-21T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-030",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "584",
      "quotedRevenue": "100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-19T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0933",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-06-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 933: Vibration during cycle. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-06-25T08:00",
      "respondedAt": "2026-06-25T09:30",
      "completedAt": "2026-06-26T02:00",
      "downtimeStart": "2026-06-25T08:00",
      "downtimeEnd": "2026-06-26T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-26",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-27T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-031",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2043",
      "quotedRevenue": "2386",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-25T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0934",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-08-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 934: Vibration during cycle. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-08-01T08:00",
      "respondedAt": "2026-08-01T18:00",
      "completedAt": "2026-08-02T05:00",
      "downtimeStart": "2026-08-01T08:00",
      "downtimeEnd": "2026-08-02T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-02",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-03T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1192.5",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2100",
      "quotedRevenue": "3579",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-01T19:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0935",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-09-21",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 935: Vibration during cycle. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-09-07T08:00",
      "respondedAt": "2026-09-07T10:30",
      "completedAt": "2026-10-01T08:00",
      "downtimeStart": "2026-09-07T08:00",
      "downtimeEnd": "2026-10-01T08:00",
      "repairReceived": "2026-09-07T14:00",
      "repairReturned": "2026-10-01T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-01",
      "revenue": "",
      "laborHours": "5",
      "hourlyCost": "120",
      "partsCost": "2375",
      "travelCost": "135",
      "otherCost": "250",
      "expectedCloseAt": "2026-09-21T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1325",
      "partsCharge": "3681.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3012",
      "quotedRevenue": "5106",
      "deliveryRequestedAt": "2026-09-07T08:00",
      "dispatchedAt": "2026-09-08T20:00",
      "deliveredAt": "2026-09-12T20:00",
      "promisedDeliveryAt": "2026-09-14T12:00",
      "onsiteArrivedAt": "2026-09-07T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0936",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-10-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 936: Vibration during cycle. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T11:00",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-06T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1457.5",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2214",
      "quotedRevenue": "3844",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0937",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-03-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 937: Vibration during cycle. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-03-18T08:00",
      "respondedAt": "",
      "completedAt": "2026-03-19T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-03-19",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "120",
      "partsCost": "",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-03-20T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F18-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "1929",
      "quotedRevenue": "3181",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0938",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-09-30",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 938: Vibration during cycle. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-09-25T08:00",
      "respondedAt": "2026-09-25T08:30",
      "completedAt": "",
      "downtimeStart": "2026-09-25T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-30T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F18-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-25T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0939",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-06-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 939: Vibration during cycle. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-05-31T08:00",
      "respondedAt": "2026-05-31T09:00",
      "completedAt": "2026-05-31T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-31",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-03T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1060",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "641",
      "quotedRevenue": "1160",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-31T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0940",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-07-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 940: Vibration during cycle. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-07-07T08:00",
      "respondedAt": "2026-07-07T09:30",
      "completedAt": "2026-07-12T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-12",
      "revenue": "",
      "laborHours": "4.5",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-07-09T08:00",
      "expectedDurationHours": "4.5",
      "fieldHours": "2.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1192.5",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "698",
      "quotedRevenue": "1293",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-07T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0941",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-08-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 941: Vibration during cycle. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-08-13T08:00",
      "respondedAt": "2026-08-13T10:00",
      "completedAt": "2026-08-15T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-15",
      "revenue": "",
      "laborHours": "12.5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-15T08:00",
      "expectedDurationHours": "12.5",
      "fieldHours": "3",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "1.5",
      "installationHours": "6",
      "installationFee": "3500",
      "faultCode": "SYN-F18-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3312.5",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3012",
      "quotedRevenue": "9199",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-13T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0942",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-10-07",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 942: Vibration during cycle. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-10-05T08:00",
      "respondedAt": "2026-10-05T10:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-07T08:00",
      "expectedDurationHours": "7",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F18-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-05T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0943",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-02-23",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 943: Vibration during cycle. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-02-21T08:00",
      "respondedAt": "2026-02-21T11:00",
      "completedAt": "2026-02-22T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-22",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-02-23T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "795",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1929",
      "quotedRevenue": "3181",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-21T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0944",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-04-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 944: Vibration during cycle. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-03-30T08:00",
      "respondedAt": "2026-03-30T11:30",
      "completedAt": "2026-03-30T12:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-30",
      "revenue": "",
      "laborHours": "1.25",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "60",
      "expectedCloseAt": "2026-04-01T08:00",
      "expectedDurationHours": "1.25",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "331.25",
      "partsCharge": "0",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "200",
      "quotedRevenue": "431",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0945",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-05-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 945: Vibration during cycle. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-05-06T08:00",
      "respondedAt": "2026-05-06T08:30",
      "completedAt": "2026-05-07T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-07",
      "revenue": "",
      "laborHours": "4",
      "hourlyCost": "120",
      "partsCost": "0",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-05-08T08:00",
      "expectedDurationHours": "4",
      "fieldHours": "2",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "641",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-06T10:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0946",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Western",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 946: Vibration during cycle. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-06-12T08:00",
      "respondedAt": "2026-06-12T09:00",
      "completedAt": "2026-06-16T08:00",
      "downtimeStart": "2026-06-12T08:00",
      "downtimeEnd": "2026-06-16T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-06-16",
      "revenue": "",
      "laborHours": "13.5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "585",
      "otherCost": "60",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "13.5",
      "fieldHours": "6.5",
      "travelHours": "6.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "3577.5",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3553",
      "quotedRevenue": "5964",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-12T15:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0947",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Western",
      "due": "2026-09-23",
      "status": "Open",
      "notes": "SYNTHETIC CASE 947: Vibration during cycle. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-09-19T08:00",
      "respondedAt": "2026-09-19T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-19T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-23T08:00",
      "expectedDurationHours": "5",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F18-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-19T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0948",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Western",
      "due": "2026-08-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 948: Vibration during cycle. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-08-25T08:00",
      "respondedAt": "2026-08-25T10:00",
      "completedAt": "2026-09-02T00:00",
      "downtimeStart": "2026-08-25T08:00",
      "downtimeEnd": "2026-09-02T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-02",
      "revenue": "",
      "laborHours": "5.5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-08-27T08:00",
      "expectedDurationHours": "5.5",
      "fieldHours": "3.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1457.5",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2214",
      "quotedRevenue": "3844",
      "deliveryRequestedAt": "2026-08-25T08:00",
      "dispatchedAt": "2026-08-26T20:00",
      "deliveredAt": "2026-08-30T20:00",
      "promisedDeliveryAt": "2026-08-27T08:00",
      "onsiteArrivedAt": "2026-08-25T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0949",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Western",
      "due": "2026-01-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 949: Vibration during cycle. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-01-27T08:00",
      "respondedAt": "2026-01-27T10:30",
      "completedAt": "2026-01-27T14:00",
      "downtimeStart": "2026-01-27T08:00",
      "downtimeEnd": "2026-01-27T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-27",
      "revenue": "",
      "laborHours": "3",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-01-29T08:00",
      "expectedDurationHours": "3",
      "fieldHours": "1",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-038",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "795",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1929",
      "quotedRevenue": "3181",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-27T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0950",
      "customer": "Hospital 08",
      "equipment": "Laboratory centrifuge · DEMO-EQ-038",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Western",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 950: Vibration during cycle. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-038",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T11:00",
      "completedAt": "2026-10-09T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-09T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-09",
      "revenue": "",
      "laborHours": "3.5",
      "hourlyCost": "120",
      "partsCost": "1475",
      "travelCost": "135",
      "otherCost": "60",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "3.5",
      "fieldHours": "1.5",
      "travelHours": "1.5",
      "officeHours": "0.5",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F18-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "927.5",
      "partsCharge": "2286.25",
      "otherCharge": "100",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1986",
      "quotedRevenue": "3314",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0951",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-06-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 951: Quality-control variance. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-06-24T08:00",
      "respondedAt": "2026-06-24T10:00",
      "completedAt": "2026-06-25T14:00",
      "downtimeStart": "2026-06-24T08:00",
      "downtimeEnd": "2026-06-25T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-25",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-27T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2431",
      "quotedRevenue": "4100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-24T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0952",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-08-03",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 952: Quality-control variance. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-07-31T08:00",
      "respondedAt": "2026-07-31T10:30",
      "completedAt": "2026-08-01T17:00",
      "downtimeStart": "2026-07-31T08:00",
      "downtimeEnd": "2026-08-01T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-01",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-03T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-039",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2499",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-31T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0953",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-09-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 953: Quality-control variance. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-09-06T08:00",
      "respondedAt": "2026-09-06T11:00",
      "completedAt": "2026-09-06T14:00",
      "downtimeStart": "2026-09-06T08:00",
      "downtimeEnd": "2026-09-06T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-06",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-09-09T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-039",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "2566",
      "quotedRevenue": "3179",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-06T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0954",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-02-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 954: Quality-control variance. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-02-08T08:00",
      "respondedAt": "2026-02-08T11:30",
      "completedAt": "2026-02-08T17:00",
      "downtimeStart": "2026-02-08T08:00",
      "downtimeEnd": "2026-02-08T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-08",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-11T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-039",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1812.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "2634",
      "quotedRevenue": "2559",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-08T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0955",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-03-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 955: Quality-control variance. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-03-17T08:00",
      "respondedAt": "2026-03-17T08:30",
      "completedAt": "2026-03-17T20:00",
      "downtimeStart": "2026-03-17T08:00",
      "downtimeEnd": "2026-03-17T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-17",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-20T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-039",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "500",
      "priceLines": "",
      "quotedCost": "2296",
      "quotedRevenue": "656",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-17T10:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0956",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-04-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 956: Quality-control variance. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-04-23T08:00",
      "respondedAt": "2026-04-23T09:00",
      "completedAt": "2026-04-23T23:00",
      "downtimeStart": "2026-04-23T08:00",
      "downtimeEnd": "2026-04-23T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-23",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-26T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-033",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2431",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-04-23T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0957",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-06-02",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 957: Quality-control variance. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-05-30T08:00",
      "respondedAt": "2026-05-30T09:30",
      "completedAt": "2026-05-31T02:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-31",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-02T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-034",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "881",
      "quotedRevenue": "131",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-30T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0958",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-07-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 958: Quality-control variance. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-07-06T08:00",
      "respondedAt": "2026-07-06T10:00",
      "completedAt": "2026-07-07T05:00",
      "downtimeStart": "2026-07-06T08:00",
      "downtimeEnd": "2026-07-07T05:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-07",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-09T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-035",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2499",
      "quotedRevenue": "2654",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-06T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0959",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-08-15",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 959: Quality-control variance. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-08-12T08:00",
      "respondedAt": "2026-08-12T19:00",
      "completedAt": "2026-08-13T08:00",
      "downtimeStart": "2026-08-12T08:00",
      "downtimeEnd": "2026-08-13T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-13",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-15T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1667.5",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2566",
      "quotedRevenue": "4405",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-12T21:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0960",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-01-28",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 960: Quality-control variance. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-01-14T08:00",
      "respondedAt": "2026-01-14T11:00",
      "completedAt": "2026-02-09T08:00",
      "downtimeStart": "2026-01-14T08:00",
      "downtimeEnd": "2026-02-09T08:00",
      "repairReceived": "2026-01-14T14:00",
      "repairReturned": "2026-02-09T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-02-09",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "135",
      "partsCost": "2450",
      "travelCost": "180",
      "otherCost": "250",
      "expectedCloseAt": "2026-01-28T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1812.5",
      "partsCharge": "3797.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3534",
      "quotedRevenue": "6022",
      "deliveryRequestedAt": "2026-01-14T08:00",
      "dispatchedAt": "2026-01-16T08:00",
      "deliveredAt": "2026-01-20T08:00",
      "promisedDeliveryAt": "2026-01-16T22:00",
      "onsiteArrivedAt": "2026-01-14T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0961",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 961: Quality-control variance. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T11:30",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-07T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1087.5",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2296",
      "quotedRevenue": "3796",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0962",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-04-01",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 962: Quality-control variance. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-03-29T08:00",
      "respondedAt": "",
      "completedAt": "2026-03-30T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-03-30",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-01T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F19-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "2364",
      "quotedRevenue": "3948",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0963",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-10-01",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 963: Quality-control variance. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-09-26T08:00",
      "respondedAt": "2026-09-26T09:00",
      "completedAt": "",
      "downtimeStart": "2026-09-26T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-01T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F19-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-26T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0964",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-06-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 964: Quality-control variance. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-06-11T08:00",
      "respondedAt": "2026-06-11T09:30",
      "completedAt": "2026-06-11T17:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-11",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-14T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1522.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "949",
      "quotedRevenue": "1730",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-11T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0965",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-07-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 965: Quality-control variance. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-07-18T08:00",
      "respondedAt": "2026-07-18T10:00",
      "completedAt": "2026-07-24T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-24",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-07-20T08:00",
      "expectedDurationHours": "6.25",
      "fieldHours": "3",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1667.5",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1016",
      "quotedRevenue": "1882",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-18T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0966",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-08-27",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 966: Quality-control variance. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-08-24T08:00",
      "respondedAt": "2026-08-24T10:30",
      "completedAt": "2026-08-27T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-27",
      "revenue": "",
      "laborHours": "14.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-08-27T08:00",
      "expectedDurationHours": "15.25",
      "fieldHours": "3.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "1.5",
      "installationHours": "7",
      "installationFee": "4000",
      "faultCode": "SYN-F19-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4277.5",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3781",
      "quotedRevenue": "11345",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-24T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0967",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-10-08",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 967: Quality-control variance. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-10-06T08:00",
      "respondedAt": "2026-10-06T11:00",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-08T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F19-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-06T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0968",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-03-07",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 968: Quality-control variance. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-03-04T08:00",
      "respondedAt": "2026-03-04T11:30",
      "completedAt": "2026-03-05T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-05",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-03-07T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1232.5",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2364",
      "quotedRevenue": "3948",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-04T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0969",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-04-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 969: Quality-control variance. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-04-10T08:00",
      "respondedAt": "2026-04-10T08:30",
      "completedAt": "2026-04-10T09:30",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-10",
      "revenue": "",
      "laborHours": "1.5",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "80",
      "expectedCloseAt": "2026-04-13T08:00",
      "expectedDurationHours": "2",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "435",
      "partsCharge": "0",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "263",
      "quotedRevenue": "588",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0970",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-05-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 970: Quality-control variance. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-05-17T08:00",
      "respondedAt": "2026-05-17T09:00",
      "completedAt": "2026-05-18T11:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-18",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "135",
      "partsCost": "0",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-05-20T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "2.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "949",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-17T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0971",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Eastern",
      "due": "2026-06-26",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 971: Quality-control variance. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-06-23T08:00",
      "respondedAt": "2026-06-23T09:30",
      "completedAt": "2026-06-28T08:00",
      "downtimeStart": "2026-06-23T08:00",
      "downtimeEnd": "2026-06-28T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-06-28",
      "revenue": "",
      "laborHours": "14.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "630",
      "otherCost": "80",
      "expectedCloseAt": "2026-06-26T08:00",
      "expectedDurationHours": "15.25",
      "fieldHours": "7",
      "travelHours": "7",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4277.5",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "4231",
      "quotedRevenue": "7145",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-23T16:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0972",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Eastern",
      "due": "2026-09-24",
      "status": "Open",
      "notes": "SYNTHETIC CASE 972: Quality-control variance. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-09-20T08:00",
      "respondedAt": "2026-09-20T10:00",
      "completedAt": "",
      "downtimeStart": "2026-09-20T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-24T08:00",
      "expectedDurationHours": "6.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F19-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-20T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0973",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Eastern",
      "due": "2026-09-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 973: Quality-control variance. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-09-05T08:00",
      "respondedAt": "2026-09-05T10:30",
      "completedAt": "2026-09-14T00:00",
      "downtimeStart": "2026-09-05T08:00",
      "downtimeEnd": "2026-09-14T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-14",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-09-08T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "1",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1087.5",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2296",
      "quotedRevenue": "3796",
      "deliveryRequestedAt": "2026-09-05T08:00",
      "dispatchedAt": "2026-09-07T08:00",
      "deliveredAt": "2026-09-11T08:00",
      "promisedDeliveryAt": "2026-09-07T08:00",
      "onsiteArrivedAt": "2026-09-05T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0974",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Eastern",
      "due": "2026-02-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 974: Quality-control variance. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-02-07T08:00",
      "respondedAt": "2026-02-07T11:00",
      "completedAt": "2026-02-07T17:00",
      "downtimeStart": "2026-02-07T08:00",
      "downtimeEnd": "2026-02-07T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-07",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-02-10T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "1.5",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-039",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1232.5",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2364",
      "quotedRevenue": "3948",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-07T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0975",
      "customer": "Hospital 09",
      "equipment": "Blood-gas analyzer · DEMO-EQ-039",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Eastern",
      "due": "2026-10-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 975: Quality-control variance. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-039",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T11:30",
      "completedAt": "2026-10-10T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-10",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "135",
      "partsCost": "1550",
      "travelCost": "180",
      "otherCost": "80",
      "expectedCloseAt": "2026-10-11T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "2",
      "travelHours": "2",
      "officeHours": "0.75",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F19-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1377.5",
      "partsCharge": "2402.5",
      "otherCharge": "125",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2431",
      "quotedRevenue": "4100",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0976",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-06",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 976: Temperature excursion alert. Scenario: Chargeable first-visit repair.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-07-05T08:00",
      "respondedAt": "2026-07-05T10:30",
      "completedAt": "2026-07-06T17:00",
      "downtimeStart": "2026-07-05T08:00",
      "downtimeEnd": "2026-07-06T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-06",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-06T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-01",
      "workPerformed": "Inspect the reported symptom, isolate the assumed component and document simulated restoration.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1653.75",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2832",
      "quotedRevenue": "4035",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-05T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0977",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-08-12",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 977: Temperature excursion alert. Scenario: Standard warranty: labor and parts.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-08-11T08:00",
      "respondedAt": "2026-08-11T11:00",
      "completedAt": "2026-08-11T14:00",
      "downtimeStart": "2026-08-11T08:00",
      "downtimeEnd": "2026-08-11T14:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-11",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-12T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-02",
      "workPerformed": "Document the assumed covered defect and simulated corrective work.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Standard warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-040",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2911",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-11T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0978",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-01-14",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 978: Temperature excursion alert. Scenario: Extended warranty: labor only.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-01-13T08:00",
      "respondedAt": "2026-01-13T11:30",
      "completedAt": "2026-01-13T17:00",
      "downtimeStart": "2026-01-13T08:00",
      "downtimeEnd": "2026-01-13T17:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-13",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-14T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-03",
      "workPerformed": "Document a covered labor intervention and separately chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-040",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "2990",
      "quotedRevenue": "3034",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-01-13T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0979",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-02-20",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 979: Temperature excursion alert. Scenario: Extended warranty: parts only.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-02-19T08:00",
      "respondedAt": "2026-02-19T08:30",
      "completedAt": "2026-02-19T20:00",
      "downtimeStart": "2026-02-19T08:00",
      "downtimeEnd": "2026-02-19T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-19",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-20T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-04",
      "workPerformed": "Replace an assumed covered component and record chargeable labor.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-040",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "1181.25",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "2596",
      "quotedRevenue": "1763",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-19T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0980",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-03-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 980: Temperature excursion alert. Scenario: Extended warranty: labor and parts.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-03-28T08:00",
      "respondedAt": "2026-03-28T09:00",
      "completedAt": "2026-03-28T23:00",
      "downtimeStart": "2026-03-28T08:00",
      "downtimeEnd": "2026-03-28T23:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-28",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-29T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-05",
      "workPerformed": "Record a combined extended-coverage repair with both internal cost categories.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Extended warranty",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "SYN-WR-040",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "600",
      "priceLines": "",
      "quotedCost": "2675",
      "quotedRevenue": "641",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-28T11:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0981",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-05-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 981: Temperature excursion alert. Scenario: Comprehensive service contract.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-05-04T08:00",
      "respondedAt": "2026-05-04T09:30",
      "completedAt": "2026-05-05T02:00",
      "downtimeStart": "2026-05-04T08:00",
      "downtimeEnd": "2026-05-05T02:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-05",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-05T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0.5",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-06",
      "workPerformed": "Perform a simulated contract visit and capture all service effort.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Covered",
      "warrantyReference": "DEMO-SC-037",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2832",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-04T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0982",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-06-11",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 982: Temperature excursion alert. Scenario: PM-only contract visit.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-06-10T08:00",
      "respondedAt": "2026-06-10T10:00",
      "completedAt": "2026-06-11T05:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-11",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-11T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-07",
      "workPerformed": "Complete a fictional planned-maintenance checklist and note follow-up needs.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-038",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1126",
      "quotedRevenue": "71",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-10T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0983",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-07-18",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 983: Temperature excursion alert. Scenario: Labor-only service contract.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-07-17T08:00",
      "respondedAt": "2026-07-17T10:30",
      "completedAt": "2026-07-18T08:00",
      "downtimeStart": "2026-07-17T08:00",
      "downtimeEnd": "2026-07-18T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-07-18",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-18T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-08",
      "workPerformed": "Complete a contract labor visit; document a chargeable part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Service contract",
      "laborCoverage": "Covered",
      "partsCoverage": "Chargeable",
      "warrantyReference": "DEMO-SC-039",
      "coverageExpiry": "2026-12-31",
      "laborCharge": "0",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2911",
      "quotedRevenue": "2464",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-17T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0984",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Critical",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-08-24",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 984: Temperature excursion alert. Scenario: Critical request: delayed response.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-08-23T08:00",
      "respondedAt": "2026-08-23T20:00",
      "completedAt": "2026-08-24T11:00",
      "downtimeStart": "2026-08-23T08:00",
      "downtimeEnd": "2026-08-24T11:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "2",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-24",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-08-24T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-09",
      "workPerformed": "Record escalation, dispatch and simulated restoration after a delayed response.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1968.75",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2990",
      "quotedRevenue": "4334",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-08-23T22:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0985",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-02-08",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 985: Temperature excursion alert. Scenario: Repair center: extended parts delay.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-01-25T08:00",
      "respondedAt": "2026-01-25T11:30",
      "completedAt": "2026-02-22T08:00",
      "downtimeStart": "2026-01-25T08:00",
      "downtimeEnd": "2026-02-22T08:00",
      "repairReceived": "2026-01-25T14:00",
      "repairReturned": "2026-02-22T08:00",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-02-22",
      "revenue": "",
      "laborHours": "3.75",
      "hourlyCost": "150",
      "partsCost": "2525",
      "travelCost": "225",
      "otherCost": "250",
      "expectedCloseAt": "2026-02-08T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-10",
      "workPerformed": "Track depot receipt, parts wait and return milestones.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1181.25",
      "partsCharge": "3913.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "3541",
      "quotedRevenue": "4912",
      "deliveryRequestedAt": "2026-01-25T08:00",
      "dispatchedAt": "2026-01-27T20:00",
      "deliveredAt": "2026-01-31T20:00",
      "promisedDeliveryAt": "2026-02-01T12:00",
      "onsiteArrivedAt": "2026-01-25T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0986",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-10-09",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 986: Temperature excursion alert. Scenario: Repeated corrective symptom.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-10-08T08:00",
      "respondedAt": "2026-10-08T08:30",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-08T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-REPEAT",
      "workPerformed": "Reassess an unresolved recurring symptom and document an assumed follow-up intervention.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1338.75",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2675",
      "quotedRevenue": "3736",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-08T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0987",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-04-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 987: Temperature excursion alert. Scenario: Incomplete financial and response record.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-04-09T08:00",
      "respondedAt": "",
      "completedAt": "2026-04-09T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "2026-04-09",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-10T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "",
      "faultCode": "SYN-F20-12",
      "workPerformed": "Record a completed fictional inspection while preserving deliberately unknown costs and response.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "2754",
      "quotedRevenue": "3886",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0988",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "High",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-10-02",
      "status": "Waiting for parts",
      "notes": "SYNTHETIC CASE 988: Temperature excursion alert. Scenario: Open order: awaiting replacement part.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-09-27T08:00",
      "respondedAt": "2026-09-27T09:30",
      "completedAt": "",
      "downtimeStart": "2026-09-27T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "4",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-02T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F20-13",
      "workPerformed": "Initial fictional assessment only. Initial assessment recorded; final work awaits an assumed replacement part.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Not assessed",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-27T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0989",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-06-25",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 989: Temperature excursion alert. Scenario: Planned maintenance completed on time.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-06-22T08:00",
      "respondedAt": "2026-06-22T10:00",
      "completedAt": "2026-06-22T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-06-22",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-06-25T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-14",
      "workPerformed": "Complete simulated preventive checks within the entered closure plan.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1811.25",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1205",
      "quotedRevenue": "1792",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-06-22T12:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0990",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Preventive",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-07-31",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 990: Temperature excursion alert. Scenario: Planned maintenance completed late.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-07-29T08:00",
      "respondedAt": "2026-07-29T10:30",
      "completedAt": "2026-08-02T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-08-02",
      "revenue": "",
      "laborHours": "6.25",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-31T08:00",
      "expectedDurationHours": "5.75",
      "fieldHours": "3.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-15",
      "workPerformed": "Complete simulated PM after a scheduling delay.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1968.75",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1284",
      "quotedRevenue": "1942",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-29T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0991",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-09-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 991: Temperature excursion alert. Scenario: Installation and commissioning complete.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-09-04T08:00",
      "respondedAt": "2026-09-04T11:00",
      "completedAt": "2026-09-07T20:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-09-07",
      "revenue": "",
      "laborHours": "13.25",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-09-05T08:00",
      "expectedDurationHours": "12.75",
      "fieldHours": "1",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "1.5",
      "installationHours": "8",
      "installationFee": "4500",
      "faultCode": "SYN-F20-16",
      "workPerformed": "Record site checks, assumed installation effort and simulated commissioning evidence.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4173.75",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "4092",
      "quotedRevenue": "10704",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-04T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0992",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Installation",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-10-09",
      "status": "Scheduled",
      "notes": "SYNTHETIC CASE 992: Temperature excursion alert. Scenario: Installation: site not ready.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-10-07T08:00",
      "respondedAt": "2026-10-07T11:30",
      "completedAt": "",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-10-09T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F20-17",
      "workPerformed": "Initial fictional assessment only. Record an assumed readiness gap and revised planning needs; commissioning is pending.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-07T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0993",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-03-16",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 993: Temperature excursion alert. Scenario: Inspection and calibration verification.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-03-15T08:00",
      "respondedAt": "2026-03-15T08:30",
      "completedAt": "2026-03-16T08:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-03-16",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-03-16T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-18",
      "workPerformed": "Document simulated inspection readings and verification against an assumed test protocol.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1496.25",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2754",
      "quotedRevenue": "3886",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-03-15T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0994",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-04-22",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 994: Temperature excursion alert. Scenario: Configuration issue resolved remotely.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-04-21T08:00",
      "respondedAt": "2026-04-21T09:00",
      "completedAt": "2026-04-21T10:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-04-21",
      "revenue": "",
      "laborHours": "1",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "0",
      "otherCost": "40",
      "expectedCloseAt": "2026-04-22T08:00",
      "expectedDurationHours": "0.5",
      "fieldHours": "0.75",
      "travelHours": "0",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-19",
      "workPerformed": "Record a simulated configuration review without travel; no live remote connection is used.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "315",
      "partsCharge": "0",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "221",
      "quotedRevenue": "371",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0995",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Inspection",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-05-29",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 995: Temperature excursion alert. Scenario: No fault reproduced / goodwill inspection.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-05-28T08:00",
      "respondedAt": "2026-05-28T09:30",
      "completedAt": "2026-05-29T14:00",
      "downtimeStart": "",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-05-29",
      "revenue": "",
      "laborHours": "5.75",
      "hourlyCost": "150",
      "partsCost": "0",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-05-29T08:00",
      "expectedDurationHours": "5.25",
      "fieldHours": "3",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-20",
      "workPerformed": "Record a fictional intermittent complaint that is not reproduced in simulated checks.",
      "rootCause": "Assumed scheduled intervention; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "0",
      "partsCharge": "0",
      "otherCharge": "0",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "1205",
      "quotedRevenue": "0",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-05-28T12:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0996",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 05",
      "region": "Central",
      "due": "2026-07-05",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 996: Temperature excursion alert. Scenario: Multiple visits and high travel burden.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-07-04T08:00",
      "respondedAt": "2026-07-04T10:00",
      "completedAt": "2026-07-10T08:00",
      "downtimeStart": "2026-07-04T08:00",
      "downtimeEnd": "2026-07-10T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-07-10",
      "revenue": "",
      "laborHours": "15.25",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "675",
      "otherCost": "40",
      "expectedCloseAt": "2026-07-05T08:00",
      "expectedDurationHours": "14.75",
      "fieldHours": "7.5",
      "travelHours": "7.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-21",
      "workPerformed": "Capture combined service effort across assumed return visits and travel.",
      "rootCause": "Assumed component degradation; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "4803.75",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "4880",
      "quotedRevenue": "7028",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-07-04T17:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0997",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 01",
      "region": "Central",
      "due": "2026-09-25",
      "status": "Open",
      "notes": "SYNTHETIC CASE 997: Temperature excursion alert. Scenario: Open order: customer access delay.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-09-21T08:00",
      "respondedAt": "2026-09-21T10:30",
      "completedAt": "",
      "downtimeStart": "2026-09-21T08:00",
      "downtimeEnd": "",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Unknown",
      "financeDate": "",
      "revenue": "",
      "laborHours": "",
      "hourlyCost": "",
      "partsCost": "",
      "travelCost": "",
      "otherCost": "",
      "expectedCloseAt": "2026-09-25T08:00",
      "expectedDurationHours": "3.25",
      "fieldHours": "",
      "travelHours": "",
      "officeHours": "",
      "salesSupportHours": "",
      "installationHours": "",
      "installationFee": "",
      "faultCode": "SYN-F20-22",
      "workPerformed": "Initial fictional assessment only. Record an assumed access restriction and pending service plan.",
      "rootCause": "Assumed configuration deviation; not a verified device finding.",
      "testsPerformed": "Final verification and acceptance pending.",
      "recommendations": "Confirm outstanding dependency and revised closure plan.",
      "coverageType": "Chargeable",
      "laborCoverage": "Not assessed",
      "partsCoverage": "Not assessed",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "",
      "partsCharge": "",
      "otherCharge": "",
      "extendedWarrantyRevenue": "",
      "priceLines": "",
      "quotedCost": "",
      "quotedRevenue": "",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-09-21T13:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0998",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 02",
      "region": "Central",
      "due": "2026-01-13",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 998: Temperature excursion alert. Scenario: Delivered part: missed promise.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-01-12T08:00",
      "respondedAt": "2026-01-12T11:00",
      "completedAt": "2026-01-22T00:00",
      "downtimeStart": "2026-01-12T08:00",
      "downtimeEnd": "2026-01-22T00:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-01-22",
      "revenue": "",
      "laborHours": "4.25",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-01-13T08:00",
      "expectedDurationHours": "3.75",
      "fieldHours": "1.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-23",
      "workPerformed": "Record requested, dispatch and receipt timestamps for a delayed assumed shipment.",
      "rootCause": "Assumed connector wear; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1338.75",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2675",
      "quotedRevenue": "3736",
      "deliveryRequestedAt": "2026-01-12T08:00",
      "dispatchedAt": "2026-01-14T20:00",
      "deliveredAt": "2026-01-18T20:00",
      "promisedDeliveryAt": "2026-01-14T08:00",
      "onsiteArrivedAt": "2026-01-12T13:30",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-0999",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 03",
      "region": "Central",
      "due": "2026-02-19",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 999: Temperature excursion alert. Scenario: Expired warranty: chargeable visit.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-02-18T08:00",
      "respondedAt": "2026-02-18T11:30",
      "completedAt": "2026-02-18T20:00",
      "downtimeStart": "2026-02-18T08:00",
      "downtimeEnd": "2026-02-18T20:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "Yes",
      "financeDate": "2026-02-18",
      "revenue": "",
      "laborHours": "4.75",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-02-19T08:00",
      "expectedDurationHours": "4.25",
      "fieldHours": "2",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-24",
      "workPerformed": "Record an assumed expired coverage reference and chargeable repair.",
      "rootCause": "Assumed environmental factor; not a verified device finding.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Review history, documentation and next planned service date.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "SYN-WR-040",
      "coverageExpiry": "2025-12-31",
      "laborCharge": "1496.25",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2754",
      "quotedRevenue": "3886",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-02-18T14:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    },
    {
      "id": "DEMO-WO-1000",
      "customer": "Hospital 10",
      "equipment": "Medical refrigerator · DEMO-EQ-040",
      "type": "Corrective",
      "priority": "Normal",
      "engineer": "Engineer 04",
      "region": "Central",
      "due": "2026-10-10",
      "status": "Completed",
      "notes": "SYNTHETIC CASE 1000: Temperature excursion alert. Scenario: Overlapping downtime and recurrence.",
      "assetId": "DEMO-EQ-040",
      "reportedAt": "2026-10-09T08:00",
      "respondedAt": "2026-10-09T08:30",
      "completedAt": "2026-10-11T08:00",
      "downtimeStart": "2026-10-09T08:00",
      "downtimeEnd": "2026-10-11T08:00",
      "repairReceived": "",
      "repairReturned": "",
      "slaHours": "8",
      "firstTimeFix": "No",
      "financeDate": "2026-10-11",
      "revenue": "",
      "laborHours": "5.25",
      "hourlyCost": "150",
      "partsCost": "1625",
      "travelCost": "225",
      "otherCost": "40",
      "expectedCloseAt": "2026-10-10T08:00",
      "expectedDurationHours": "4.75",
      "fieldHours": "2.5",
      "travelHours": "2.5",
      "officeHours": "0.25",
      "salesSupportHours": "0",
      "installationHours": "0",
      "installationFee": "0",
      "faultCode": "SYN-F20-REPEAT",
      "workPerformed": "Record a further symptom while the asset already has an overlapping downtime event.",
      "rootCause": "Recurring symptom; cause remains unconfirmed.",
      "testsPerformed": "Simulated verification only. No real device tested; no accredited certificate issued.",
      "recommendations": "Escalate recurrence review and validate cause before a replacement decision.",
      "coverageType": "Chargeable",
      "laborCoverage": "Chargeable",
      "partsCoverage": "Chargeable",
      "warrantyReference": "",
      "coverageExpiry": "",
      "laborCharge": "1653.75",
      "partsCharge": "2518.75",
      "otherCharge": "75",
      "extendedWarrantyRevenue": "0",
      "priceLines": "",
      "quotedCost": "2832",
      "quotedRevenue": "4035",
      "deliveryRequestedAt": "",
      "dispatchedAt": "",
      "deliveredAt": "",
      "promisedDeliveryAt": "",
      "onsiteArrivedAt": "2026-10-09T11:00",
      "reviewState": "",
      "submittedBy": "",
      "approvedBy": "",
      "reviewedAt": "",
      "reviewComment": "",
      "inventoryCostMode": ""
    }
  ],
  "assets": [
    {
      "id": "DEMO-EQ-001",
      "name": "Patient monitor",
      "customer": "Hospital 01",
      "serial": "SYNTHETIC-10000",
      "region": "Central",
      "pm": "2026-09-28",
      "status": "Under service",
      "observationStart": "2026-01-16T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-002",
      "name": "Infusion pump",
      "customer": "Hospital 02",
      "serial": "SYNTHETIC-10001",
      "region": "Western",
      "pm": "2026-10-01",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-003",
      "name": "Ventilator",
      "customer": "Hospital 03",
      "serial": "SYNTHETIC-10002",
      "region": "Eastern",
      "pm": "2026-10-04",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-004",
      "name": "Ultrasound system",
      "customer": "Hospital 04",
      "serial": "SYNTHETIC-10003",
      "region": "Central",
      "pm": "2026-10-07",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-005",
      "name": "Anesthesia workstation",
      "customer": "Hospital 05",
      "serial": "SYNTHETIC-10004",
      "region": "Western",
      "pm": "2026-10-10",
      "status": "Under service",
      "observationStart": "2026-01-16T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-006",
      "name": "Suction unit",
      "customer": "Hospital 06",
      "serial": "SYNTHETIC-10005",
      "region": "Eastern",
      "pm": "2026-10-13",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-007",
      "name": "Infant incubator",
      "customer": "Hospital 07",
      "serial": "SYNTHETIC-10006",
      "region": "Central",
      "pm": "2026-10-16",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-008",
      "name": "Defibrillator",
      "customer": "Hospital 08",
      "serial": "SYNTHETIC-10007",
      "region": "Western",
      "pm": "2026-10-19",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-009",
      "name": "Sterilizer",
      "customer": "Hospital 09",
      "serial": "SYNTHETIC-10008",
      "region": "Eastern",
      "pm": "2026-10-22",
      "status": "Under service",
      "observationStart": "2026-01-16T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "No"
    },
    {
      "id": "DEMO-EQ-010",
      "name": "OR integration system",
      "customer": "Hospital 10",
      "serial": "SYNTHETIC-10009",
      "region": "Central",
      "pm": "2026-10-25",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-011",
      "name": "Endoscopy imaging system",
      "customer": "Hospital 01",
      "serial": "SYNTHETIC-10010",
      "region": "Western",
      "pm": "2026-10-28",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-012",
      "name": "Insufflator",
      "customer": "Hospital 02",
      "serial": "SYNTHETIC-10011",
      "region": "Eastern",
      "pm": "2026-10-31",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-013",
      "name": "ECG recorder",
      "customer": "Hospital 03",
      "serial": "SYNTHETIC-10012",
      "region": "Central",
      "pm": "2026-11-03",
      "status": "Under service",
      "observationStart": "2026-01-16T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-014",
      "name": "Electrosurgical unit",
      "customer": "Hospital 04",
      "serial": "SYNTHETIC-10013",
      "region": "Western",
      "pm": "2026-11-06",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-015",
      "name": "Operating light",
      "customer": "Hospital 05",
      "serial": "SYNTHETIC-10014",
      "region": "Eastern",
      "pm": "2026-11-09",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-016",
      "name": "Operating table",
      "customer": "Hospital 06",
      "serial": "SYNTHETIC-10015",
      "region": "Central",
      "pm": "2026-09-28",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-017",
      "name": "Washer-disinfector",
      "customer": "Hospital 07",
      "serial": "SYNTHETIC-10016",
      "region": "Western",
      "pm": "2026-10-01",
      "status": "Under service",
      "observationStart": "2026-01-16T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-018",
      "name": "Laboratory centrifuge",
      "customer": "Hospital 08",
      "serial": "SYNTHETIC-10017",
      "region": "Eastern",
      "pm": "2026-10-04",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-019",
      "name": "Blood-gas analyzer",
      "customer": "Hospital 09",
      "serial": "SYNTHETIC-10018",
      "region": "Central",
      "pm": "2026-10-07",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "No"
    },
    {
      "id": "DEMO-EQ-020",
      "name": "Medical refrigerator",
      "customer": "Hospital 10",
      "serial": "SYNTHETIC-10019",
      "region": "Western",
      "pm": "2026-10-10",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-021",
      "name": "Patient monitor",
      "customer": "Hospital 01",
      "serial": "SYNTHETIC-10020",
      "region": "Eastern",
      "pm": "2026-10-13",
      "status": "Under service",
      "observationStart": "2026-01-16T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-022",
      "name": "Infusion pump",
      "customer": "Hospital 02",
      "serial": "SYNTHETIC-10021",
      "region": "Central",
      "pm": "2026-10-16",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-023",
      "name": "Ventilator",
      "customer": "Hospital 03",
      "serial": "SYNTHETIC-10022",
      "region": "Western",
      "pm": "2026-10-19",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-024",
      "name": "Ultrasound system",
      "customer": "Hospital 04",
      "serial": "SYNTHETIC-10023",
      "region": "Eastern",
      "pm": "2026-10-22",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-025",
      "name": "Anesthesia workstation",
      "customer": "Hospital 05",
      "serial": "SYNTHETIC-10024",
      "region": "Central",
      "pm": "2026-10-25",
      "status": "Under service",
      "observationStart": "2026-01-16T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-026",
      "name": "Suction unit",
      "customer": "Hospital 06",
      "serial": "SYNTHETIC-10025",
      "region": "Western",
      "pm": "2026-10-28",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-027",
      "name": "Infant incubator",
      "customer": "Hospital 07",
      "serial": "SYNTHETIC-10026",
      "region": "Eastern",
      "pm": "2026-10-31",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-028",
      "name": "Defibrillator",
      "customer": "Hospital 08",
      "serial": "SYNTHETIC-10027",
      "region": "Central",
      "pm": "2026-11-03",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-029",
      "name": "Sterilizer",
      "customer": "Hospital 09",
      "serial": "SYNTHETIC-10028",
      "region": "Western",
      "pm": "2026-11-06",
      "status": "Under service",
      "observationStart": "2026-01-16T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "No"
    },
    {
      "id": "DEMO-EQ-030",
      "name": "OR integration system",
      "customer": "Hospital 10",
      "serial": "SYNTHETIC-10029",
      "region": "Eastern",
      "pm": "2026-11-09",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-031",
      "name": "Endoscopy imaging system",
      "customer": "Hospital 01",
      "serial": "SYNTHETIC-10030",
      "region": "Central",
      "pm": "2026-09-28",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-032",
      "name": "Insufflator",
      "customer": "Hospital 02",
      "serial": "SYNTHETIC-10031",
      "region": "Western",
      "pm": "2026-10-01",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-033",
      "name": "ECG recorder",
      "customer": "Hospital 03",
      "serial": "SYNTHETIC-10032",
      "region": "Eastern",
      "pm": "2026-10-04",
      "status": "Under service",
      "observationStart": "2026-01-16T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-034",
      "name": "Electrosurgical unit",
      "customer": "Hospital 04",
      "serial": "SYNTHETIC-10033",
      "region": "Central",
      "pm": "2026-10-07",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-035",
      "name": "Operating light",
      "customer": "Hospital 05",
      "serial": "SYNTHETIC-10034",
      "region": "Western",
      "pm": "2026-10-10",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-036",
      "name": "Operating table",
      "customer": "Hospital 06",
      "serial": "SYNTHETIC-10035",
      "region": "Eastern",
      "pm": "2026-10-13",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-037",
      "name": "Washer-disinfector",
      "customer": "Hospital 07",
      "serial": "SYNTHETIC-10036",
      "region": "Central",
      "pm": "2026-10-16",
      "status": "Under service",
      "observationStart": "2026-01-16T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-038",
      "name": "Laboratory centrifuge",
      "customer": "Hospital 08",
      "serial": "SYNTHETIC-10037",
      "region": "Western",
      "pm": "2026-10-19",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "Yes"
    },
    {
      "id": "DEMO-EQ-039",
      "name": "Blood-gas analyzer",
      "customer": "Hospital 09",
      "serial": "SYNTHETIC-10038",
      "region": "Eastern",
      "pm": "2026-10-22",
      "status": "Under service",
      "observationStart": "2026-01-01T00:00",
      "observationEnd": "2026-10-15T00:00",
      "downtimeLogComplete": "No"
    },
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      "id": "DEMO-EQ-040",
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    {
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      "unitPrice": "1320",
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      "validFrom": "2026-06-30",
      "validTo": "2026-12-31",
      "version": "Synthetic-v3"
    },
    {
      "id": "DEMO-PRICE-3-3",
      "name": "Travel reference 3",
      "category": "Travel",
      "unit": "Hour",
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      "validTo": "2026-12-31",
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    },
    {
      "id": "DEMO-PRICE-3-4",
      "name": "Office reference 3",
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      "validTo": "2026-12-31",
      "version": "Synthetic-v3"
    },
    {
      "id": "DEMO-PRICE-3-5",
      "name": "Sales support reference 3",
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      "unit": "Hour",
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      "validTo": "2026-12-31",
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    },
    {
      "id": "DEMO-PRICE-3-6",
      "name": "Installation reference 3",
      "category": "Installation",
      "unit": "Each",
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      "validTo": "2026-12-31",
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    {
      "id": "DEMO-PRICE-3-7",
      "name": "Other reference 3",
      "category": "Other",
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      "validTo": "2026-12-31",
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    },
    {
      "id": "DEMO-PRICE-3-8",
      "name": "Extended warranty reference 3",
      "category": "Extended warranty",
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      "validFrom": "2026-06-30",
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  ],
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    {
      "id": "DEMO-MOV-047",
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      "workOrderId": "DEMO-WO-0213",
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      "id": "DEMO-MOV-048",
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}